Decision Making Process Quiz
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Questions and Answers

What is the definition of a decision in management?

  • Choosing between one alternative
  • A choice among two or more alternatives (correct)
  • A decision made without any information
  • Making a choice based solely on intuition

    • There are seven steps in the decision-making process.

    False

    Name one technique that can be used to stimulate innovation.

    Brainstorming

    A key to success in management is knowing how to be an effective __________.

    <p>decision-maker</p> Signup and view all the answers

    Match the following decision-making factors with their descriptions:

    <p>Creative decision-making = Involves out-of-the-box solutions Analytical decision-making = Relies on data and systematic processes Intuitive decision-making = Based on gut feelings and instincts Collaborative decision-making = Involves group input and consensus</p> Signup and view all the answers

    Which of the following correctly describes one of the ways managers make decisions?

    <p>Through collective input from the team</p> Signup and view all the answers

    Decision-making processes are only applicable in corporate settings.

    <p>False</p> Signup and view all the answers

    How many steps are outlined in the decision-making process?

    <p>Eight</p> Signup and view all the answers

    What is the first step in the decision-making process?

    <p>Identify a Problem</p> Signup and view all the answers

    Identifying decision criteria is the last step of the decision-making process.

    <p>False</p> Signup and view all the answers

    What are decision criteria?

    <p>Factors that are important to resolving the problem.</p> Signup and view all the answers

    The decision-making process starts when a problem is identified, which is a discrepancy between an existing condition and a __________ condition.

    <p>desired</p> Signup and view all the answers

    Which of the following is NOT a relevant criterion mentioned for Amanda's computer purchase?

    <p>Brand name</p> Signup and view all the answers

    Match the steps of the decision-making process with their descriptions:

    <p>Step 1 = Identify a Problem Step 2 = Identify the Decision Criteria Step 3 = Allocate Weights to the Criteria</p> Signup and view all the answers

    Why is it necessary to allocate weights to the criteria in decision-making?

    <p>To prioritize the items according to their importance.</p> Signup and view all the answers

    Relevant criteria are always equally important in the decision-making process.

    <p>False</p> Signup and view all the answers

    Which of the following situations describes certainty in decision-making?

    <p>All outcomes are known</p> Signup and view all the answers

    Nonprogrammed decisions are made for structured problems.

    <p>False</p> Signup and view all the answers

    What type of decision is characterized by repetitive routines?

    <p>Programmed decision</p> Signup and view all the answers

    In a situation of _____, a manager can estimate the likelihood of certain outcomes.

    <p>risk</p> Signup and view all the answers

    Which of the following describes nonprogrammed decisions?

    <p>Unique and require custom solutions</p> Signup and view all the answers

    Match the following decision-making conditions with their definitions:

    <p>Certainty = All outcomes are known Risk = Likelihood of certain outcomes can be estimated Uncertainty = Outcomes are unknown or ambiguous</p> Signup and view all the answers

    Under uncertainty, managers can make accurate probability estimates.

    <p>False</p> Signup and view all the answers

    What should the independent investigating team first engage in?

    <p>Identifying a problem</p> Signup and view all the answers

    What are the two main techniques for stimulating innovation?

    <p>Creativity and Innovation</p> Signup and view all the answers

    The leader of the investigation team proposed to suspend the project based on rational analysis.

    <p>False</p> Signup and view all the answers

    What was the leader's emotional response to the train crash?

    <p>Sadness about the casualties</p> Signup and view all the answers

    The investigation team is tasked with analyzing the _____ situation regarding the high-speed train.

    <p>present</p> Signup and view all the answers

    Which type of decision-making does the leader's actions best represent?

    <p>Affect-initiated decisions</p> Signup and view all the answers

    Match the decision-making types with their descriptions:

    <p>Affect-initiated decisions = Driven by emotions Cognitive-based decisions = Rational and logical analysis Experience-based decisions = Based on past experiences Subconscious mental processing = Instinctual responses without active thought</p> Signup and view all the answers

    After a severe train crash and service failures, the Central Government formed an _____ investigating team.

    <p>independent</p> Signup and view all the answers

    What is the main goal of the independent investigating team?

    <p>To analyze the situation and propose solutions</p> Signup and view all the answers

    What type of decisions are characterized by structured problems and clear, specific goals?

    <p>Programmed Decisions</p> Signup and view all the answers

    Nonprogrammed decisions are more often associated with lower managerial levels.

    <p>False</p> Signup and view all the answers

    What is the primary reliance for nonprogrammed decisions?

    <p>Judgment and creativity</p> Signup and view all the answers

    A decision-making situation where the manager has neither certainty nor reasonable probability estimates is termed __________.

    <p>Uncertainty</p> Signup and view all the answers

    Match the following decision-making conditions with their definitions:

    <p>Certainty = All outcomes are known Risk = Likelihood of certain outcomes can be estimated Uncertainty = No certainty or reasonable probability estimates available</p> Signup and view all the answers

    Which characteristic is NOT associated with programmed decisions?

    <p>Judgment and creativity</p> Signup and view all the answers

    The goals of nonprogrammed decisions are typically clear and specific.

    <p>False</p> Signup and view all the answers

    How would you describe the frequency of nonprogrammed decisions?

    <p>New and unusual</p> Signup and view all the answers

    Study Notes

    Decision Making Process

    • Identifying a Problem: A discrepancy between an existing and a desired condition.
    • Identifying Decision Criteria: Factors important for resolving the problem.
    • Allocating Weights to the Criteria: Prioritizing criteria based on importance.
    • Developing Alternatives: Creating possible solutions to the problem.
    • Analyzing Alternatives: Evaluating each alternative based on the weighted criteria.
    • Selecting an Alternative: Choosing the best alternative based on the analysis.
    • Implementing the Decision: Putting the chosen alternative into action.
    • Evaluating the Decision: Assessing the effectiveness of the chosen alternative.

    Types of Decisions

    • Programmed Decisions: Repetitive decisions handled by routine approaches, used for straightforward problems.
    • Example: Ordering supplies from a regular vendor.
    • Nonprogrammed Decisions: Unique decisions requiring custom solutions, used for new or unusual problems.
    • Example: Developing a new product line.

    Decision-Making Conditions

    • Certainty: All outcomes of a decision are known, making accurate decisions possible.
    • Risk: The likelihood of certain outcomes can be estimated.
    • Uncertainty: Outcomes are unknown and probability estimates are unreliable.

    Stimulating Innovation

    • Creativity: Ability to combine ideas in a new way.
    • Innovation: Putting creative ideas into action.

    Intuitive Decision Making

    • Affect-Initiated Decisions: Decisions driven by emotions or feelings.
    • Cognitive-Based Decisions: Decisions based on reasoning and logic.
    • Experience-Based Decisions: Decisions relying on past experiences.
    • Subconscious Mental Processing: Decisions made without conscious awareness.

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    Related Documents

    Management Decisions PDF

    Description

    Test your understanding of the decision making process and types of decisions. This quiz covers identifying problems, criteria, alternatives, and evaluation methods. Challenge yourself with real-life examples and deepen your decision-making skills.

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