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Questions and Answers
What should you do if a customer complains about the driver not providing standard service?
What should you do if a customer complains about the driver not providing standard service?
- Apologize to the customer
- Ignore the complaint
- Ask the driver for an explanation
- Check the booking status on the web admin dashboard (correct)
What should you compare when checking the booking status on the web admin dashboard?
What should you compare when checking the booking status on the web admin dashboard?
- The time and date of the booking
- The driver's behavior
- The customer's complaint
- The standard service and DI for each booking (correct)
What should you pay attention to when dealing with big truck bookings?
What should you pay attention to when dealing with big truck bookings?
- The driver's experience
- The customer's feedback
- The time and date of the booking
- The vehicle and time types (correct)
