3 Questions
What should you do if a customer complains about the driver not providing standard service?
Check the booking status on the web admin dashboard
What should you compare when checking the booking status on the web admin dashboard?
The standard service and DI for each booking
What should you pay attention to when dealing with big truck bookings?
The vehicle and time types
"Test Your Customer Service Skills: Handling Complaints About Driver Service" - Take this quiz to improve your ability to handle customer complaints about driver service. Learn how to check booking status on the web admin dashboard and follow instructions based on the current status of the booking. Identify discrepancies in standard service and DI (if any) and compare them to customer complaints. Enhance your customer service skills and ensure customer satisfaction with this quiz.
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