3 Questions
Which one of the following is a potential benefit of customer service?
Increased customer loyalty
What is one important skill for customer service representatives to have?
Active listening
Why is it important for businesses to invest in customer service training?
To improve customer satisfaction
Test your knowledge on customer service with this quiz! Discover the potential benefits of customer service, identify important skills for representatives, and understand why businesses should invest in customer service training. Put your customer service expertise to the test!
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