Podcast
Questions and Answers
True or false: One of the fundamental needs of a customer is the need for timely service.
True or false: One of the fundamental needs of a customer is the need for timely service.
True (A)
True or false: The need to be recognized is not one of the eight fundamental needs of a customer.
True or false: The need to be recognized is not one of the eight fundamental needs of a customer.
False (B)
True or false: The need to feel welcome is one of the eight fundamental needs of a customer.
True or false: The need to feel welcome is one of the eight fundamental needs of a customer.
True (A)
Which of the following is NOT one of the fundamental needs of a customer?
Which of the following is NOT one of the fundamental needs of a customer?
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Which of the following needs refers to a customer's desire to be acknowledged and valued?
Which of the following needs refers to a customer's desire to be acknowledged and valued?
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Which of the following needs refers to a customer's desire to have their problems or concerns resolved?
Which of the following needs refers to a customer's desire to have their problems or concerns resolved?
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