6 Questions
True or false: One of the fundamental needs of a customer is the need for timely service.
True
True or false: The need to be recognized is not one of the eight fundamental needs of a customer.
False
True or false: The need to feel welcome is one of the eight fundamental needs of a customer.
True
Which of the following is NOT one of the fundamental needs of a customer?
The need for timely service
Which of the following needs refers to a customer's desire to be acknowledged and valued?
The need to be recognized
Which of the following needs refers to a customer's desire to have their problems or concerns resolved?
The need to receive help or assistance
Discover the Eight Fundamental Needs of a Customer Quiz! Test your knowledge on the essential elements that drive customer satisfaction. Explore the needs for recognition, assistance, comfort, and more. Enhance your customer service skills and learn how to consistently deliver positive experiences.
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