24 Questions
What is the meaning of the Latin word commūnicāre?
To share
What is the importance of good reading, writing, speaking, and listening skills?
For effective communication
Why is knowledge of the language with communication skills important?
In any occupation or to set up a business
What is the result of communication?
Common understanding
What is the benefit of speaking more than one language?
To communicate well with people around the world
Why is learning English important?
To communicate with people who understand English
What is the meaning of communication?
The sharing of information
Why is effective communication important?
For conveying a message and ideas to the readers
What is the significance of being aware of cultural differences in non-verbal communication?
It helps in avoiding misunderstandings
What are the 7 Cs of effective communication?
Clear, Concise, Concrete, Correct, Coherent, Complete, Courteous
What is the main purpose of communication?
To convey information
What is the role of the teacher in the communication skills lesson?
To facilitate activities through an e-learning module
What is the purpose of the initial thinking activity in the communication skills lesson?
To answer the question 'Why is it important to communicate clearly and effectively?'
What is the role-play activity designed to do?
To demonstrate a conversation between three people
What are the three methods of communication mentioned in the content?
Verbal, Non-Verbal, and Visual
What is the website mentioned in the content for accessing the e-learning module?
What is the primary purpose of communication?
To receive feedback
Which of the following is not a method of receiving information from the sender?
Speaking
What is the primary method of receiving information on a phone call?
Listening
What is a common barrier to effective communication?
Language
What is the purpose of the communication process cycle?
To inform and influence
Which of the following is not an element of the communication process cycle?
Feedback loop
What is the primary role of the receiver in the communication process cycle?
To decode the message
What is the primary purpose of using a chart to show the elements of communication?
To illustrate the communication process cycle
Study Notes
Effective Communication
- Effective communication happens when we follow the 7 Cs: Clear, Concise, Concrete, Correct, Coherent, Complete, and Courteous.
Understanding Communication
- Communication is the 'sharing' of information between two or more individuals or within a group to reach a common understanding.
- The word 'Communication' comes from the Latin word commūnicāre, meaning 'to share'.
Types of Communication
- Non-verbal communication
- Verbal communication
- Visual communication
Importance of Communication
- Communication is important to convey thoughts, ideas, feelings, and to inform, influence, and share information.
- Good reading, writing, speaking, and listening skills are essential for effective communication.
Communication Barriers
- Cultural differences in signs and meanings can be a barrier to effective communication.
- Language barriers, such as not speaking the same language, can impede communication.
Communication Skills
- Speaking more than one language can help communicate well with people around the world.
- Learning English can help communicate with people who understand English, besides one's mother tongue.
- Knowing a language with communication skills is very important in any occupation or to set up a business.
Elements of Communication
- The communication process cycle involves sharing information between two or more individuals or within a group to reach a common understanding.
- Elements of communication include sender, message, medium, receiver, and feedback.
Understand how cultural signs can have different meanings and the principles of effective communication. Test your knowledge of professional communication skills!
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