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Questions and Answers
What quality enables individuals to incorporate different world views into their own?
Which of the following is a characteristic of competent intercultural communicators?
Which approach is suggested for effective communication with people from different cultures regarding gender norms?
What must individuals consider to avoid bias when communicating with others?
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Which term describes the ability to engage in divergent thinking and systems-level thinking?
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What is the primary focus of intercultural communication?
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Which stage of the Developmental Model of Intercultural Sensitivity involves recognizing cultural differences but feeling threatened by them?
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What attitude is typical of someone in the Denial stage of intercultural communication?
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At which stage do individuals start to appreciate significant cultural differences in behaviors and values?
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How does a person in the Minimization stage view cultural differences?
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Which of the following best describes the Defense stage in intercultural sensitivity?
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What mindset characterizes individuals who have reached the Integration stage?
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Which statement best encapsulates the essence of intercultural communication?
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Study Notes
Intercultural Communication Overview
- Intercultural communication occurs when individuals from varied cultural backgrounds interact and negotiate meanings.
- It involves understanding values, attitudes, language, and relationships linked to cultural identities.
- Effective intercultural communication can thrive within cross-cultural groups but may face disruptions due to cultural clashes.
Developmental Model of Intercultural Sensitivity
- The model consists of six stages, depicting the progression of understanding and adapting to cultural differences.
Denial
- Individuals do not acknowledge cultural differences and reject their existence.
- Example: Lack of interest in cultures outside one's direct experience.
Defense
- Recognition of cultural differences may evoke feelings of intimidation, leading to superiority or unwarranted admiration for one's culture.
- Example: A sense of threat from cultural differences, desiring conformity to one's own culture.
Minimization
- Recognition of cultural differences exists but focuses on universal similarities rather than unique cultural aspects.
- Example: Belief that beneath the diversity, people are fundamentally the same.
Acceptance
- Individuals start valuing and appreciating significant cultural differences in behaviors and values.
- Example: Preparing to understand new cultures to foster creativity and ideas.
Adaptation
- Openness to different worldviews and the ability to integrate them into one's perspectives.
- Example: Modifying personal approaches to better help someone from another culture.
Integration
- Individuals transcend their own cultural bearings to see actions from multiple cultural viewpoints.
- Example: Helping others understand different cultures and fostering unity.
Characteristics of Competent Intercultural Communicators
- Possess flexibility and tolerate uncertainty.
- Exhibiting reflectiveness or mindfulness during interactions.
- Open-mindedness toward other cultures and viewpoints.
- Sensitivity to cultural differences in behaviors and expressions.
- Adaptable in response to diverse situations.
- Engage in divergent and systems-level thinking.
- Display politeness and respect across varying social contexts.
Tips for Avoiding Bias in Communication
- Steer clear of stereotypes that generalize about cultures.
- Challenge traditional gender norms; use inclusive language, avoiding masculine pronouns.
- Maintain a respectful attitude toward individuals of all ages.
- Acknowledge and respect diverse religious practices.
- Exercise politeness; never belittle individuals based on perceived social class differences.
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Description
This quiz focuses on the key objectives related to intercultural communication, including defining the concept and identifying the characteristics of competent intercultural communicators. Participants will engage in a role play based on the developmental stages of intercultural communication. Test your understanding and application of these important concepts.
