CSP Certification: Domain 2 Management Theories
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Questions and Answers

What is the primary focus of Herzberg's Motivation Theory?

  • Hygiene and motivation factors (correct)
  • Job rotation
  • Decentralization processes
  • Participative management

    • What does capability refer to in the context of measuring process success?

  • The ability to deliver desired outcomes and necessary requirements (correct)
  • The financial resources available to support a plan
  • The compliance with standard operating procedures
  • The number of employees available for a project

    • Which of the following is a characteristic of the Deming Cycle?

  • Focus on individual performance
  • Emphasis on financial outcomes
  • It includes a fixed sequence of steps
  • A technique for planning project relationships (correct)

    • What is the purpose of categorizing hazards by significance?

    <p>To ensure consistent understanding across the organization</p> Signup and view all the answers

    What is the purpose of a Gantt chart?

    <p>To show time relations among tasks</p> Signup and view all the answers

    What does compliance measure in an organizational context?

    <p>The degree to which employees meet standard procedures</p> Signup and view all the answers

    Which factor is NOT typically categorized as a hygiene factor?

    <p>Recognition</p> Signup and view all the answers

    Participative management primarily aims to achieve what among employees?

    <p>Enhanced employee involvement</p> Signup and view all the answers

    Which of the following best describes deployment in the context of hazard management?

    <p>The execution of developed plans for safety measures</p> Signup and view all the answers

    Which of the following best describes Theory Y in management?

    <p>Employees seek responsibility and are self-motivated</p> Signup and view all the answers

    Reactive monitoring focuses on what aspect of process management?

    <p>Analyzing past incidents to improve practices</p> Signup and view all the answers

    What is a key characteristic of job enlargement practices?

    <p>Incorporation of similar tasks into one role</p> Signup and view all the answers

    What is the primary purpose of a fault tree diagram?

    <p>To model the pathways leading to a failure event</p> Signup and view all the answers

    What common mistake could occur when constructing a fault tree diagram?

    <p>Failing to identify all contributing events</p> Signup and view all the answers

    Which symbols are commonly used in fault tree diagrams?

    <p>AND and OR gates</p> Signup and view all the answers

    What is required for quantitative analysis of a fault tree diagram?

    <p>Assigning probabilities to each event cause</p> Signup and view all the answers

    What does Multilinear Events Sequencing (MES) utilize to display events?

    <p>A timeline chart</p> Signup and view all the answers

    Who or what is referred to as the 'actor' in MES?

    <p>The individual or component initiating events</p> Signup and view all the answers

    What is a critical factor in successfully using fault tree diagrams?

    <p>Knowledge of the system’s behavior and potential failure modes</p> Signup and view all the answers

    What type of events are characterized in MES?

    <p>A single action performed by an individual actor</p> Signup and view all the answers

    Which of the following best describes a fault tree diagram?

    <p>A graphic model illustrating system pathways to undesirable outcomes</p> Signup and view all the answers

    What is one of the main purposes of measuring performance?

    <p>To provide information to decision makers</p> Signup and view all the answers

    What does active monitoring in performance measurement involve?

    <p>Checking the adequacy of H&amp;SMS implementation</p> Signup and view all the answers

    Which of the following is NOT a way performance measurement supports risk control?

    <p>Enhancing productivity at any cost</p> Signup and view all the answers

    What should performance measurement be based on?

    <p>A balanced approach with various metrics</p> Signup and view all the answers

    Why is it important to measure the hazards created by an organization's activities?

    <p>To measure the hazard burden</p> Signup and view all the answers

    Feedback in performance measurement serves which purpose?

    <p>To provide motivation and insight</p> Signup and view all the answers

    What does the term 'H&SMS' refer to?

    <p>Health and Safety Management System</p> Signup and view all the answers

    What role does performance measurement play in health and safety culture?

    <p>It helps in developing a positive culture.</p> Signup and view all the answers

    What is a benefit of providing feedback through performance measurement?

    <p>It enhances understanding of processes.</p> Signup and view all the answers

    In performance measurement, what does 'monitoring the scale and nature of hazards' help achieve?

    <p>Understanding the organization's risk profile.</p> Signup and view all the answers

    What is the primary goal of identifying behaviors in behavior-based safety programs?

    <p>To target behaviors that affect safety</p> Signup and view all the answers

    Which element is essential for accurately measuring behaviors in a safety program?

    <p>Defining behaviors precisely</p> Signup and view all the answers

    What should feedback in a behavior-based program be?

    <p>Soon, certain, and powerful</p> Signup and view all the answers

    What is the consequence of unsafe behavior according to behavior-based safety principles?

    <p>Should be powerful and immediate</p> Signup and view all the answers

    Why is it important to achieve initial buy-in from employees in behavior-based programs?

    <p>To ensure commitment to the safety program</p> Signup and view all the answers

    What is a negative outcome of improperly implemented behavior-based safety programs?

    <p>Using programs to punish employees</p> Signup and view all the answers

    What is a necessary component of reinforcing progress in behavior-based safety?

    <p>Recognizing and rewarding safe behaviors</p> Signup and view all the answers

    In behavior-based safety, which of the following is NOT a common issue if the program is poorly implemented?

    <p>Using the program effectively</p> Signup and view all the answers

    The effectiveness of feedback in a behavior-based program relies on which characteristic?

    <p>Timing and impact of the feedback</p> Signup and view all the answers

    Concerning behavior modification, what must consequences of behavior ideally be?

    <p>Soon, certain, and powerful</p> Signup and view all the answers

    Study Notes

    Domain 2 Management System

    • Domain 2 accounts for 13.34% of the overall CSP certification.

    Management Theories

    • Maslow's Hierarchy of Needs:

      • Motivation is driven by unsatisfied needs.
      • Lower-level needs must be met before higher-level needs become motivators.
      • Physiological needs (breathing, food, etc.) must be met before safety needs (security, stability)
      • Safety needs must be met before belonging/love needs (family, intimacy),
      • Belonging needs must be met before esteem needs (respect, confidence, and achievement).
      • Esteem needs must be met before self-actualization needs (morality, creativity, problem-solving).

    • McGregor's Theory X & Y:

      • Theory X: Employees are motivated primarily by monetary rewards and security.
      • Theory Y: Employees are motivated by esteem and self-actualization.
      • Theory X managers use coercion and micromanagement.
      • Theory Y managers encourage autonomy and participation.

    • Herzberg's Motivational Theory:

      • Hygiene factors (supervision, relationships, salary, working conditions) are not motivators.
      • Motivational factors (achievement, recognition, responsibility) are essential for motivation.

    Accident Causation and Investigation Techniques

    • Domino Theory (Heinrich, 1932):

      • Accidents are a series of factors leading to injury or damage.
      • Each factor depends on the previous one.
      • First scientific approach to understanding accident prevention.

    • Three Es Controls:

      • Engineering controls (design, process changes)
      • Education (training)
      • Enforcement (regulation)
      • Controlling accidents by focusing on all three Es controls.

    Other Topics

    • Critical Path Method (CPM): A technique for planning the most efficient way to achieve an objective by determining the activities and events, and showing how the activities relate to one another in time.

    • Gantt Chart: A timeline showing when project activities should be accomplished.

    • Pareto Analysis: A technique used in decision-making to select a few tasks that produce a significant effect.

    • Short-Interval Scheduling: A short-term schedule, usually for two to four weeks.

    • Management by Objectives (MBO): The process of setting objectives within an organization, ensuring management and employees are aligned.

    • Contingency Theory: There is no one best way to organize a corporation, company, or make decisions.

    • Systems Theory: An interdisciplinary theory investigating groups of objects working together.

    • Chaos Theory: Study of dynamical systems highly sensitive to initial conditions.

    • Management Styles:

      • Directive Democrat: Leader allows subordinates to participate in decision making but closely supervises employees.
      • Directive Autocrat: Leader makes decisions unilaterally and closely supervises employees
      • Permissive Democrat: Leader allows employees to participate in decision making and gives latitude in carrying out the work.
      • Permissive Autocrat: Leader makes decisions unilaterally but gives employees latitude in carrying out the work.

    • Accident/Incident Theory: A theory explaining the causes of accidents (overload/pressure, fatigue, motivation, ergonomic traps, inappropriate expectations, human error, systems failure, and decision errors).

    Measurement & Performance

    • Measuring Health and Safety Performance: Measurement is necessary to manage health and safety effectively.
    • Elements of an Effective Accountability: Established standards, resources, measurement systems, consequences, and application.

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    Related Documents

    Domain 2 13.34% Management System PDF

    Description

    Explore the essential management theories that underpin Domain 2 of the CSP certification. This quiz covers key concepts including Maslow's Hierarchy of Needs, McGregor's Theory X and Y, and other motivational frameworks. Test your understanding of how these theories apply to effective management practices.

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