Podcast
Questions and Answers
What is one key advantage of using credit/debit cards as a payment method?
What is one key advantage of using credit/debit cards as a payment method?
They allow transactions without the need for cash.
How does auto-debit improve user convenience in payment methods?
How does auto-debit improve user convenience in payment methods?
It eliminates concerns about missing payments.
What two conditions are necessary for bank transfers to take place?
What two conditions are necessary for bank transfers to take place?
Both buyer and seller must have money and an internet connection.
What problem does QR payments solve compared to traditional bank transfers?
What problem does QR payments solve compared to traditional bank transfers?
Identify one critical thinking standard that emphasizes the importance of providing substantial evidence.
Identify one critical thinking standard that emphasizes the importance of providing substantial evidence.
What characteristic of critical thinkers involves understanding issues from multiple viewpoints?
What characteristic of critical thinkers involves understanding issues from multiple viewpoints?
In the context of critical thinking, what does the standard of fairness require?
In the context of critical thinking, what does the standard of fairness require?
How does applying the clarity standard in critical thinking benefit university students?
How does applying the clarity standard in critical thinking benefit university students?
What diagram can be used to explore the root causes of a problem among teens?
What diagram can be used to explore the root causes of a problem among teens?
Which critical thinking tool is used to visualize the process of buying food from a cafeteria?
Which critical thinking tool is used to visualize the process of buying food from a cafeteria?
What type of observations are based on numerical measurements?
What type of observations are based on numerical measurements?
How can one identify the possible causes of a user problem?
How can one identify the possible causes of a user problem?
What method can help to outline and examine flawed processes?
What method can help to outline and examine flawed processes?
What are qualitative observations based on?
What are qualitative observations based on?
What does the System Usability Scale (SUS) primarily evaluate?
What does the System Usability Scale (SUS) primarily evaluate?
Who originally created the System Usability Scale?
Who originally created the System Usability Scale?
What is the primary objective of observing something carefully?
What is the primary objective of observing something carefully?
What is one major benefit of using the System Usability Scale?
What is one major benefit of using the System Usability Scale?
What should students be able to describe by the end of the lecture?
What should students be able to describe by the end of the lecture?
What is a user persona and why is it important?
What is a user persona and why is it important?
How do personas aid in product development?
How do personas aid in product development?
Why is it significant to understand users according to the content?
Why is it significant to understand users according to the content?
What types of information do user personas typically include?
What types of information do user personas typically include?
What are some areas where SUS can be applied?
What are some areas where SUS can be applied?
What is a human-centered way to define a problem statement for teenage girls and nutritious food?
What is a human-centered way to define a problem statement for teenage girls and nutritious food?
In the Define stage, what is the purpose of asking questions like 'How might we…'?
In the Define stage, what is the purpose of asking questions like 'How might we…'?
What is the importance of the Ideate stage in the design process?
What is the importance of the Ideate stage in the design process?
Name two ideation techniques mentioned that help stimulate free thinking.
Name two ideation techniques mentioned that help stimulate free thinking.
What does the acronym SCAMPER represent in a problem-solving context?
What does the acronym SCAMPER represent in a problem-solving context?
Why is it beneficial to define a problem in user-centered terms?
Why is it beneficial to define a problem in user-centered terms?
What role do the Define and Ideate stages play in problem-solving?
What role do the Define and Ideate stages play in problem-solving?
How can defining the problem statement impact the success of a product for teenage girls?
How can defining the problem statement impact the success of a product for teenage girls?
What is the difference between natural and overt participation in research?
What is the difference between natural and overt participation in research?
What are the primary components of the AEIOU framework for observing behavior?
What are the primary components of the AEIOU framework for observing behavior?
How can tracking personal habits using a self-evaluation method improve motivation?
How can tracking personal habits using a self-evaluation method improve motivation?
Why is observing children's play behavior in a natural environment important for researchers?
Why is observing children's play behavior in a natural environment important for researchers?
In the context of evaluation, what is the primary purpose of systematic assessment?
In the context of evaluation, what is the primary purpose of systematic assessment?
What activities might you observe in a meeting room setting using the AEIOU framework?
What activities might you observe in a meeting room setting using the AEIOU framework?
What is an example of an object you might list when observing a library?
What is an example of an object you might list when observing a library?
How can observing interactions in a playground setting contribute to understanding childhood development?
How can observing interactions in a playground setting contribute to understanding childhood development?
Who proposed the SCAMPER ideation technique and in what year?
Who proposed the SCAMPER ideation technique and in what year?
What is the primary goal of the prototyping stage in design?
What is the primary goal of the prototyping stage in design?
In which year did Bob Elerle further develop SCAMPER?
In which year did Bob Elerle further develop SCAMPER?
What does the System Usability Scale (SUS) measure?
What does the System Usability Scale (SUS) measure?
What happens during the testing phase of the design process?
What happens during the testing phase of the design process?
What characterizes a low-fidelity prototype?
What characterizes a low-fidelity prototype?
How does the iterative process affect the final stage of design?
How does the iterative process affect the final stage of design?
What are the two key outcomes sought in the prototyping phase according to the design process?
What are the two key outcomes sought in the prototyping phase according to the design process?
Flashcards
Observation (Primary Source)
Observation (Primary Source)
Gathering information directly from a source.
Qualitative Observation
Qualitative Observation
Collecting information based on feelings, emotions, or descriptions.
Quantitative Observation
Quantitative Observation
Using measurements to gather numerical data.
Human-centered Problem Statement
Human-centered Problem Statement
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User Research
User Research
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Empathy Map
Empathy Map
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User Persona
User Persona
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Define Stage
Define Stage
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Ideation
Ideation
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SCAMPER
SCAMPER
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Brainstorming
Brainstorming
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Low-Fidelity Prototype
Low-Fidelity Prototype
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High-Fidelity Prototype
High-Fidelity Prototype
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Prototyping in Design
Prototyping in Design
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Usability Evaluation
Usability Evaluation
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System Usability Scale (SUS)
System Usability Scale (SUS)
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5-Stage Design Thinking Model
5-Stage Design Thinking Model
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Understanding Users
Understanding Users
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User Problems
User Problems
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Proposing IT Solution
Proposing IT Solution
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SUS Can be Used on Small Sample Sizes
SUS Can be Used on Small Sample Sizes
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SUS is Valid
SUS is Valid
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SUS is Easy to Administer
SUS is Easy to Administer
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Natural Environment Involvement
Natural Environment Involvement
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Overt Observation
Overt Observation
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Structured Observation (Questionnaire)
Structured Observation (Questionnaire)
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AEIOU Framework
AEIOU Framework
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Track Your Habits
Track Your Habits
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Evaluation
Evaluation
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SWOT Analysis
SWOT Analysis
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Critical Thinking
Critical Thinking
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Critical Thinking Standards (CTS)
Critical Thinking Standards (CTS)
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Clarity
Clarity
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Accuracy
Accuracy
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Precision
Precision
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Relevance
Relevance
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Depth
Depth
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Breadth
Breadth
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Logic
Logic
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Significance
Significance
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Fairness
Fairness
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Study Notes
Design Thinking Lecture Notes
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Design Thinking is a solution-oriented approach to problem-solving, valuable for complex, ill-defined, or unknown problems.
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Understanding human needs, reframing problems, brainstorming ideas, prototyping, and testing are key aspects.
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Design Thinking's five stages, Empathize, Define, Ideate, Prototype, and Test, are crucial in solving complex problems. These stages are often cyclical.
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The d.school at Stanford University is known as a leading institution for teaching Design Thinking.
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Empathize involves gaining an understanding of user needs through observing, engaging, and empathizing with users. Gaining a deep understanding of the issues involved is key.
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An Empathy Map is a useful tool for understanding users by illustrating their feelings, tasks, influences, pain points, and overall goals.
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The Define stage clarifies the problem statement. A human-centered approach reframes the problem from a company perspective to a user perspective (e.g., "Teenage girls need to eat nutritious food" instead of "We need to increase our food-product market share").
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Ideation techniques like Brainstorming, Brainwriting, Worst Possible Idea, and SCAMPER encourage creative solutions to the problem.
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SCAMPER is an acronym for techniques to brainstorm solutions: Substitute, Combine, Adapt, Modify, Put to other uses, Eliminate, and Rearrange
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QADIM (Increase size, Add a feature, Embed to another existing product, Remove a feature, Reduce size) is a way of further refining possible solutions to a problem.
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Prototyping involves creating inexpensive, scaled-down versions of a product or features. It enables investigation of potential solutions and helps identify the best possible solution.
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Testing rigorously evaluates the best solutions identified during prototyping, refining understanding of user needs (how do users think and feel). Usability evaluations (e.g., System Usability Scale (SUS)) can be used as a method for evaluating the user experience.
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Methods used to gather information from users include user interviews, questionnaires, observation of users in their natural environments, documenting their activities, surveys, and focus groups.
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There are four main types of problems: Reactive/ caused, Created/ Proactive, Problem properties (quality, difficulty, and time), Analysis (depth), approach (who)
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Understanding users (user personas) are needed to help with the Design Thinking process
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There are four elements of empathy; see their world, understand feelings, appreciate them as human beings, communication, understanding
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Mental mapping (mind mapping) helps generate creative solutions in decision-making
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Tools for identifying user problems include 5W1H (Who, What, When, Where, Why, How), Affinity Diagrams, and Fishbone Diagrams.
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Fishbone Diagrams, are useful tools for understanding the root causes of undesirable effects.
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Several types of observation methods are important for gathering information (participants, controlled, naturalistic, unstructured, in their natural environments).
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There are different categories of observation methods such as controlled observation (Structured, Lab, Tools such as checklists, surveys, coding sheets) and naturalistic observations (Unsctured, Natural environment, Tools such as videos, cameras)
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Characteristics of creative people include curiosity, loners, rule-breakers, original and imaginative, sensitive, adventurous, risk-takers, and perseverance.
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Several tools are available to measure creativity, such as Guilford’s Psychometric Approach and Torrance Tests of Creative Thinking.
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Techniques for encouraging creativity can help people think outside the box and avoid common hinderances such as negative attitudes, fear of failure, stress, following rules, and over-reliance on logic.
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Description
This quiz explores various aspects of critical thinking and modern payment methods. It covers the advantages of using credit/debit cards, the role of auto-debit, and the nuances of bank transfers alongside skills needed to analyze issues effectively. Test your knowledge on how critical thinking standards can enhance decision-making in financial contexts.
