Critical Thinking and Payment Methods Quiz
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Questions and Answers

What is one key advantage of using credit/debit cards as a payment method?

They allow transactions without the need for cash.

How does auto-debit improve user convenience in payment methods?

It eliminates concerns about missing payments.

What two conditions are necessary for bank transfers to take place?

Both buyer and seller must have money and an internet connection.

What problem does QR payments solve compared to traditional bank transfers?

<p>QR payments are quicker and easier.</p> Signup and view all the answers

Identify one critical thinking standard that emphasizes the importance of providing substantial evidence.

<p>Logic.</p> Signup and view all the answers

What characteristic of critical thinkers involves understanding issues from multiple viewpoints?

<p>Breadth.</p> Signup and view all the answers

In the context of critical thinking, what does the standard of fairness require?

<p>It requires accommodating different viewpoints without bias.</p> Signup and view all the answers

How does applying the clarity standard in critical thinking benefit university students?

<p>It helps students express their ideas clearly.</p> Signup and view all the answers

What diagram can be used to explore the root causes of a problem among teens?

<p>FISHBONE diagram</p> Signup and view all the answers

Which critical thinking tool is used to visualize the process of buying food from a cafeteria?

<p>Flowchart</p> Signup and view all the answers

What type of observations are based on numerical measurements?

<p>Quantitative observations</p> Signup and view all the answers

How can one identify the possible causes of a user problem?

<p>Using tools like a Mental Map or FISHBONE diagram</p> Signup and view all the answers

What method can help to outline and examine flawed processes?

<p>Flowchart</p> Signup and view all the answers

What are qualitative observations based on?

<p>Descriptions based on senses, such as feelings or emotions</p> Signup and view all the answers

What does the System Usability Scale (SUS) primarily evaluate?

<p>It evaluates the usability of various products and services.</p> Signup and view all the answers

Who originally created the System Usability Scale?

<p>John Brooke created the SUS in 1986.</p> Signup and view all the answers

What is the primary objective of observing something carefully?

<p>To gain information</p> Signup and view all the answers

What is one major benefit of using the System Usability Scale?

<p>It is easy to administer to participants.</p> Signup and view all the answers

What should students be able to describe by the end of the lecture?

<p>Types of critical thinking tools and methods</p> Signup and view all the answers

What is a user persona and why is it important?

<p>A user persona is a fictional character representing a user group, crucial for understanding user needs.</p> Signup and view all the answers

How do personas aid in product development?

<p>They help empathize with users and design solutions that meet their needs.</p> Signup and view all the answers

Why is it significant to understand users according to the content?

<p>Because users have different needs and experiences than the designers.</p> Signup and view all the answers

What types of information do user personas typically include?

<p>They include demographic, personal, and professional information.</p> Signup and view all the answers

What are some areas where SUS can be applied?

<p>SUS can be applied to hardware, software, mobile devices, websites, and applications.</p> Signup and view all the answers

What is a human-centered way to define a problem statement for teenage girls and nutritious food?

<p>Teenage girls need to eat nutritious food in order to thrive, be healthy and grow.</p> Signup and view all the answers

In the Define stage, what is the purpose of asking questions like 'How might we…'?

<p>To explore ideas for solutions that encourage beneficial actions from teenage girls involving the food product or service.</p> Signup and view all the answers

What is the importance of the Ideate stage in the design process?

<p>It allows designers to think outside the box and identify new solutions to the defined problem.</p> Signup and view all the answers

Name two ideation techniques mentioned that help stimulate free thinking.

<p>Brainstorm and Worst Possible Idea.</p> Signup and view all the answers

What does the acronym SCAMPER represent in a problem-solving context?

<p>It's a structured approach that assists in thinking outside the box to enhance knowledge.</p> Signup and view all the answers

Why is it beneficial to define a problem in user-centered terms?

<p>It prioritizes the users' needs, making it easier to develop solutions that directly address their concerns.</p> Signup and view all the answers

What role do the Define and Ideate stages play in problem-solving?

<p>They help gather insights and ideas that lead to potential solutions for the identified problem.</p> Signup and view all the answers

How can defining the problem statement impact the success of a product for teenage girls?

<p>A clearly defined problem statement aligns product features with the real needs of teenage girls, which increases effectiveness.</p> Signup and view all the answers

What is the difference between natural and overt participation in research?

<p>Natural participation involves the researcher assuming a false identity, while overt participation requires the researcher to reveal their true identity and purpose.</p> Signup and view all the answers

What are the primary components of the AEIOU framework for observing behavior?

<p>The AEIOU framework consists of Activities, Environment, Interactives, Objects, and Users.</p> Signup and view all the answers

How can tracking personal habits using a self-evaluation method improve motivation?

<p>Self-evaluation encourages accountability and provides insights into behaviors, fostering motivation for positive change.</p> Signup and view all the answers

Why is observing children's play behavior in a natural environment important for researchers?

<p>It allows researchers to gain authentic insights into social interactions and developmental processes.</p> Signup and view all the answers

In the context of evaluation, what is the primary purpose of systematic assessment?

<p>The primary purpose is to gather information that supports learning and informs decision-making.</p> Signup and view all the answers

What activities might you observe in a meeting room setting using the AEIOU framework?

<p>Activities could include discussions, presentations, and collaborative work among participants.</p> Signup and view all the answers

What is an example of an object you might list when observing a library?

<p>Examples include books, computers, tables, and chairs.</p> Signup and view all the answers

How can observing interactions in a playground setting contribute to understanding childhood development?

<p>It provides insight into social skills, cooperative play, and emotional responses among children.</p> Signup and view all the answers

Who proposed the SCAMPER ideation technique and in what year?

<p>Alex Osborne proposed SCAMPER in 1953.</p> Signup and view all the answers

What is the primary goal of the prototyping stage in design?

<p>The primary goal is to identify the best possible solution for each problem identified in earlier stages.</p> Signup and view all the answers

In which year did Bob Elerle further develop SCAMPER?

<p>Bob Elerle further developed SCAMPER in 1971.</p> Signup and view all the answers

What does the System Usability Scale (SUS) measure?

<p>The SUS measures system usability.</p> Signup and view all the answers

What happens during the testing phase of the design process?

<p>Designers rigorously test the complete product using the best solutions identified during prototyping.</p> Signup and view all the answers

What characterizes a low-fidelity prototype?

<p>A low-fidelity prototype is an inexpensive and simplified version of the product or its features.</p> Signup and view all the answers

How does the iterative process affect the final stage of design?

<p>The iterative process allows testing results to redefine one or more problems.</p> Signup and view all the answers

What are the two key outcomes sought in the prototyping phase according to the design process?

<p>The outcomes are to investigate problem solutions and to select the best possible solutions.</p> Signup and view all the answers

Study Notes

Design Thinking Lecture Notes

  • Design Thinking is a solution-oriented approach to problem-solving, valuable for complex, ill-defined, or unknown problems.

  • Understanding human needs, reframing problems, brainstorming ideas, prototyping, and testing are key aspects.

  • Design Thinking's five stages, Empathize, Define, Ideate, Prototype, and Test, are crucial in solving complex problems. These stages are often cyclical.

  • The d.school at Stanford University is known as a leading institution for teaching Design Thinking.

  • Empathize involves gaining an understanding of user needs through observing, engaging, and empathizing with users. Gaining a deep understanding of the issues involved is key.

  • An Empathy Map is a useful tool for understanding users by illustrating their feelings, tasks, influences, pain points, and overall goals.

  • The Define stage clarifies the problem statement. A human-centered approach reframes the problem from a company perspective to a user perspective (e.g., "Teenage girls need to eat nutritious food" instead of "We need to increase our food-product market share").

  • Ideation techniques like Brainstorming, Brainwriting, Worst Possible Idea, and SCAMPER encourage creative solutions to the problem.

  • SCAMPER is an acronym for techniques to brainstorm solutions: Substitute, Combine, Adapt, Modify, Put to other uses, Eliminate, and Rearrange

  • QADIM (Increase size, Add a feature, Embed to another existing product, Remove a feature, Reduce size) is a way of further refining possible solutions to a problem.

  • Prototyping involves creating inexpensive, scaled-down versions of a product or features. It enables investigation of potential solutions and helps identify the best possible solution.

  • Testing rigorously evaluates the best solutions identified during prototyping, refining understanding of user needs (how do users think and feel). Usability evaluations (e.g., System Usability Scale (SUS)) can be used as a method for evaluating the user experience.

  • Methods used to gather information from users include user interviews, questionnaires, observation of users in their natural environments, documenting their activities, surveys, and focus groups.

  • There are four main types of problems: Reactive/ caused, Created/ Proactive, Problem properties (quality, difficulty, and time), Analysis (depth), approach (who)

  • Understanding users (user personas) are needed to help with the Design Thinking process

  • There are four elements of empathy; see their world, understand feelings, appreciate them as human beings, communication, understanding

  • Mental mapping (mind mapping) helps generate creative solutions in decision-making

  • Tools for identifying user problems include 5W1H (Who, What, When, Where, Why, How), Affinity Diagrams, and Fishbone Diagrams.

  • Fishbone Diagrams, are useful tools for understanding the root causes of undesirable effects.

  • Several types of observation methods are important for gathering information (participants, controlled, naturalistic, unstructured, in their natural environments).

  • There are different categories of observation methods such as controlled observation (Structured, Lab, Tools such as checklists, surveys, coding sheets) and naturalistic observations (Unsctured, Natural environment, Tools such as videos, cameras)

  • Characteristics of creative people include curiosity, loners, rule-breakers, original and imaginative, sensitive, adventurous, risk-takers, and perseverance.

  • Several tools are available to measure creativity, such as Guilford’s Psychometric Approach and Torrance Tests of Creative Thinking.

  • Techniques for encouraging creativity can help people think outside the box and avoid common hinderances such as negative attitudes, fear of failure, stress, following rules, and over-reliance on logic.

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Description

This quiz explores various aspects of critical thinking and modern payment methods. It covers the advantages of using credit/debit cards, the role of auto-debit, and the nuances of bank transfers alongside skills needed to analyze issues effectively. Test your knowledge on how critical thinking standards can enhance decision-making in financial contexts.

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