Podcast Beta
Questions and Answers
What is a common mistake that supervisors make while trying to delegate?
What is a benefit of a supervisor's involvement in day-to-day operations?
What is the purpose of an assessor in a control system?
What type of control system is responsible for day-to-day activities?
Signup and view all the answers
What is the process by which managers influence others to implement organizational strategies?
Signup and view all the answers
Which of the following is not a cause of deviation in the controlling process?
Signup and view all the answers
What is the primary goal of a management control system?
Signup and view all the answers
What is the role of a detector in a control system?
Signup and view all the answers
What is the purpose of a communication network in a control system?
Signup and view all the answers
What is the outcome of a supervisor's real involvement in day-to-day operations?
Signup and view all the answers
Study Notes
Controlling Process
- A good control system ensures that employees know what is expected of them and the standards of performance by which they will be appraised.
Importance of Control
- Control ensures that employees know what is expected of them and the standards of performance by which they will be appraised.
- Control helps to accomplish organizational goals.
- Control is tailored to plans and positions, individual managers and their responsibilities, and the need for efficiency and effectiveness.
Types of Control
- There are three types of control: pre-control, concurrent control, and feedback control.
- Pre-control takes place before work is performed.
Techniques of Managerial Control
- Techniques of managerial control include PERT (Program Evaluation and Review Technique) and budgeting.
- Budgeting is a traditional device widely used for managerial control.
Management Function
- Controlling is a management function that involves knowing what is going wrong in an organization and taking corrective action.
Elements of Control System
- Every control system has at least four elements: detector or sensor, assessor, effector, and communication.
- An assessor helps in comparing actual results with standard or expected results.
Management Audit
- Management audit is a technique to keep a check on the performance of management.
Controlling Function
- Controlling function of an organization is forward-looking as well as backward-looking.
- An efficient control system helps to accomplish organizational objectives, boosts employee morale, and judges the accuracy of standards.
Corrective Actions
- Corrective actions in the control process may involve training of employees, assigning additional workers and equipment, and permission for overtime work.
- Fire the worker who failed to achieve the target is not a corrective action.
Principles of Management Control
- One important principle of management control is management by exception, which is based on the belief that an attempt to control everything results in controlling nothing.
Effective Supervision
- Effective supervisors get out and understand the day-to-day operation firsthand, knowing their people as individuals and being known by them.
- Real involvement on the part of the supervisor reaps two advantages: it provides knowledge about his section that is unobtainable any other way, and frequent interaction with people promotes a therapeutic climate.
Studying That Suits You
Use AI to generate personalized quizzes and flashcards to suit your learning preferences.
Related Documents
Description
This quiz assesses understanding of the importance of controlling in organizational management, specifically in relation to employee performance and goal accomplishment.
