Management and Controlling Quiz

Management and Organization

• Personal problem solving is not a correct answer; the correct answer is personal counseling, which is a type of counseling that focuses on an individual's personal problems and concerns.
• In the controlling process, the step of comparing actual and standard performance is the correct answer.
• To set standards, the manager needs to set both qualitative and quantitative standards.
• Sachin is applying different techniques to judge the output of production in a neutral and reliable way, which is the measurement of actual performance.

Principles of Management

• The number of subordinates that report to an executive or the number of subordinates that an executive can supervise directly is called the span of control.
• Budget is not a principle of management; the correct principles of management include fair remuneration, order, and scalar chain.
• "Espirit De Corps" refers to the principles of management, which are a set of guidelines for managers to follow.
• Henry Fayol is known as the father of general management or administrative management.

Management Functions

• Strategic planning is the type of planning that sets direction in which the organization wants to proceed in the future.
• Goals refer to organization objectives, and plans refer to the documented ways that an organization intends to meet those objectives.
• Forecasting is the judgment of the future.
• Middle-level managers include production managers, stores managers, and marketing managers, but not general managers.

Communication

• Written communication has advantages, including providing permanent records for future reference, reducing chances of misinterpretation, and giving evidence about events.
• Directing involves functions such as leadership and motivation.
• Top-level management defines the company vision, sets company goals and objectives, and lays down rules and policies.

Organization Structure

• A line organization is a type of organization structure.
• Authority always flows from superior to subordinate, and responsibility always flows from subordinate to superior.

Controlling Process

• The first step in the controlling process is to establish standards, followed by measuring actual performance, analyzing deviations, and taking corrective action.

Leadership and Motivation

• Leadership involves influencing people to work towards achieving organizational goals.
• Motivation can be both internal and external.
• In an organization, effective communication can be in the form of free flow of ideas and information, suggestions, or both.

Decision-Making

• Tactical decision-making is carried out by lower-level management and deals with specific day-to-day processes.

Miscellaneous

• Banking can be treated as an industry because it provides financial services.
• The result of a general manager's meeting was likely due to proper decision-making.
• Leadership quality can motivate, communicate, or direct subordinates to help the organization achieve its goals.
• Effective communication at the directing level can be in the form of free flow of ideas and information, suggestions, or both.