Management and Controlling Quiz

Management and Organization

• Personal problem solving is not a correct answer; the correct answer is personal counseling, which is a type of counseling that focuses on an individual's personal problems and concerns.
• In the controlling process, the step of comparing actual and standard performance is the correct answer.
• To set standards, the manager needs to set both qualitative and quantitative standards.
• Sachin is applying different techniques to judge the output of production in a neutral and reliable way, which is the measurement of actual performance.

Principles of Management

• The number of subordinates that report to an executive or the number of subordinates that an executive can supervise directly is called the span of control.
• Budget is not a principle of management; the correct principles of management include fair remuneration, order, and scalar chain.
• "Espirit De Corps" refers to the principles of management, which are a set of guidelines for managers to follow.
• Henry Fayol is known as the father of general management or administrative management.

Management Functions

• Strategic planning is the type of planning that sets direction in which the organization wants to proceed in the future.
• Goals refer to organization objectives, and plans refer to the documented ways that an organization intends to meet those objectives.
• Forecasting is the judgment of the future.
• Middle-level managers include production managers, stores managers, and marketing managers, but not general managers.

Communication

• Written communication has advantages, including providing permanent records for future reference, reducing chances of misinterpretation, and giving evidence about events.
• Directing involves functions such as leadership and motivation.
• Top-level management defines the company vision, sets company goals and objectives, and lays down rules and policies.

Organization Structure

• A line organization is a type of organization structure.
• Authority always flows from superior to subordinate, and responsibility always flows from subordinate to superior.

Controlling Process

• The first step in the controlling process is to establish standards, followed by measuring actual performance, analyzing deviations, and taking corrective action.

Leadership and Motivation

• Leadership involves influencing people to work towards achieving organizational goals.
• Motivation can be both internal and external.
• In an organization, effective communication can be in the form of free flow of ideas and information, suggestions, or both.

Decision-Making

• Tactical decision-making is carried out by lower-level management and deals with specific day-to-day processes.

Miscellaneous

• Banking can be treated as an industry because it provides financial services.
• The result of a general manager's meeting was likely due to proper decision-making.
• Leadership quality can motivate, communicate, or direct subordinates to help the organization achieve its goals.
• Effective communication at the directing level can be in the form of free flow of ideas and information, suggestions, or both.

Test your knowledge on management and controlling concepts, including personal problem solving, counseling, and controlling processes in organizations.