Management and Controlling Quiz

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Questions and Answers

Which level of management is responsible for monitoring day-to-day activities and progress?

Top level management

Lower level management (correct)

Upper level management

Middle level management

What is not a function of staffing?

Budgeting (correct)

Training

Induction

Recruitment

Which type of organization is not recognized?

Functional organization

Project organization

Flexible organization (correct)

Line organization

In which direction does authority flow?

From superior to subordinate Signup and view all the answers

In which direction does responsibility flow?

From subordinate to superior Signup and view all the answers

Which level of management gives finishing touches to plans and policies?

Lower level management Signup and view all the answers

What is the first function of management?

Planning Signup and view all the answers

What is defined by position, designation, and seniority in a job?

Authority Signup and view all the answers

What is the primary focus of strategic planning?

Setting direction for the organization's future Signup and view all the answers

What is the first step in the strategic planning process?

Define the company vision Signup and view all the answers

What is the judgment of the future?

Forecasting Signup and view all the answers

What is the function of directing in management?

Leadership and Motivation Signup and view all the answers

What is a policy making function?

Administration Signup and view all the answers

What is the main advantage of written communication in an organization?

All of the above Signup and view all the answers

What is the difference between goals and plans?

Goals and Plans Signup and view all the answers

Who is not a middle-level manager?

General Manager Signup and view all the answers

What is the primary objective of personal counseling?

To provide personal guidance Signup and view all the answers

What step of the controlling process involves comparing actual performance with standard performance?

Comparing actual and standard performance Signup and view all the answers

What type of standards is used to measure motivation, skill level, and satisfaction of subordinates?

Qualitative standards Signup and view all the answers

What is the term for the number of subordinates that an executive can supervise directly?

Span of control Signup and view all the answers

Which of the following is not a principle of management?

Budget Signup and view all the answers

What is 'Espirit De Corps'?

Unity of purpose Signup and view all the answers

Who is known as the father of general management or administrative management?

Henry Fayol Signup and view all the answers

What step of the controlling process involves measuring actual performance in a neutral and reliable way?

Measurement of actual performance Signup and view all the answers

What is the primary purpose of Management Control?

To regulate and correct deviations Signup and view all the answers

What is not a cause of deviation in the controlling process?

Newly purchased machinery Signup and view all the answers

What is not a factor that affects leadership quality?

Product or service offered Signup and view all the answers

What is the nature of motivation?

Both internal and external Signup and view all the answers

What facilitates effective communication in an organization?

Free flow of ideas Signup and view all the answers

What is the result of a higher quality of managers and their subordinates?

Less need for direct control Signup and view all the answers

What type of decision making is carried out by lower-level management?

Operational decision making Signup and view all the answers

What is the principle of management that states that an employee should only receive orders from one supervisor?

Unity of command Signup and view all the answers

Which functional area of management is concerned with the production of goods and services?

Production Signup and view all the answers

What type of form is used by laborers to issue work tools in a workshop?

Issue of tools Signup and view all the answers

What is an effective way of communicating at the directing level?

Both A and B Signup and view all the answers

What details are typically included in a machine planning form?

All of the above Signup and view all the answers

What is not a principle of directing in an organization?

Organizing Signup and view all the answers

Study Notes

Management and Organization

Personal problem solving is not a correct answer; the correct answer is personal counseling, which is a type of counseling that focuses on an individual's personal problems and concerns.
In the controlling process, the step of comparing actual and standard performance is the correct answer.
To set standards, the manager needs to set both qualitative and quantitative standards.
Sachin is applying different techniques to judge the output of production in a neutral and reliable way, which is the measurement of actual performance.

Principles of Management

The number of subordinates that report to an executive or the number of subordinates that an executive can supervise directly is called the span of control.
Budget is not a principle of management; the correct principles of management include fair remuneration, order, and scalar chain.
"Espirit De Corps" refers to the principles of management, which are a set of guidelines for managers to follow.
Henry Fayol is known as the father of general management or administrative management.

Management Functions

Strategic planning is the type of planning that sets direction in which the organization wants to proceed in the future.
Goals refer to organization objectives, and plans refer to the documented ways that an organization intends to meet those objectives.
Forecasting is the judgment of the future.
Middle-level managers include production managers, stores managers, and marketing managers, but not general managers.

Communication

Written communication has advantages, including providing permanent records for future reference, reducing chances of misinterpretation, and giving evidence about events.
Directing involves functions such as leadership and motivation.
Top-level management defines the company vision, sets company goals and objectives, and lays down rules and policies.

Organization Structure

A line organization is a type of organization structure.
Authority always flows from superior to subordinate, and responsibility always flows from subordinate to superior.

Controlling Process

The first step in the controlling process is to establish standards, followed by measuring actual performance, analyzing deviations, and taking corrective action.

Leadership and Motivation

Leadership involves influencing people to work towards achieving organizational goals.
Motivation can be both internal and external.
In an organization, effective communication can be in the form of free flow of ideas and information, suggestions, or both.

Decision-Making

Tactical decision-making is carried out by lower-level management and deals with specific day-to-day processes.

Miscellaneous

Banking can be treated as an industry because it provides financial services.
The result of a general manager's meeting was likely due to proper decision-making.
Leadership quality can motivate, communicate, or direct subordinates to help the organization achieve its goals.
Effective communication at the directing level can be in the form of free flow of ideas and information, suggestions, or both.

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Test your knowledge on management and controlling concepts, including personal problem solving, counseling, and controlling processes in organizations.