Questions and Answers
What are the best two ways the decision making matrix model is used to consider risk?
What is Crisis Development Behavior level #1?
Anxiety
What staff attitude approach is associated with Crisis Development Behavior level #2?
Directive
What is the staff attitude approach for Crisis Development Behavior level #3?
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What is the behavior level for Crisis Development Model #4?
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Restorative conversations can be used for whom?
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What is one possible reason for learning the 4 Behavior Development Levels?
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What is the second possible reason for learning the 4 Behavior Development Levels?
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What is the third possible reason for learning the 4 Behavior Development Levels?
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What are the values that underpin the CPI course?
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What are the three reasons one should use the supportive stance?
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Complete the verbal escalation continuum: Questioning, refusal, intimidation, ____, tension reduction.
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Study Notes
Likelihood & Severity
- Key components for assessing risk in decision-making using a matrix model.
Crisis Development Model Levels
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Level 1: Anxiety
- Behavior: Signs of anxiety from individuals.
- Staff Approach: Supportive attitude to provide reassurance.
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Level 2: Defensive
- Behavior: Defensive reactions manifesting from individuals.
- Staff Approach: Directive attitude to provide clear guidance.
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Level 3: Risk Behavior
- Behavior: Increased potential for harmful actions.
- Staff Approach: Safety intervention required to mitigate risk.
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Level 4: Tension Reduction
- Behavior: Signs of de-escalation and recovery.
- Staff Approach: Therapeutic rapport to rebuild relationships.
Restorative Conversations
- Useful for addressing issues with staff or individuals experiencing distress.
Importance of Learning Behavior Development Levels
- Prevents escalation of potential crises.
- Encourages appropriate responses to avoid overreaction or underreaction.
- Promotes early and effective intervention to manage behaviors.
Values Underpinning CPI Course
- Emphasis on caring, welfare, safety, and security in interactions.
Supportive Stance Benefits
- Fosters effective communication.
- Ensures mutual respect among parties.
- Maintains a non-threatening environment for safety.
Verbal Escalation Continuum
- Sequence includes questioning, refusal, intimidation, release, and returns to tension reduction.
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Description
Test your knowledge with these flashcards based on the Crisis Prevention Institute (CPI) training concepts. Cover essential terms related to risk assessment, crisis development, and decision-making strategies. Perfect for anyone looking to enhance their understanding of crisis intervention techniques.
