Podcast
Questions and Answers
What are the best two ways the decision making matrix model is used to consider risk?
What are the best two ways the decision making matrix model is used to consider risk?
- Time
- Severity (correct)
- Likelihood (correct)
- Cost
What is Crisis Development Behavior level #1?
What is Crisis Development Behavior level #1?
Anxiety
What staff attitude approach is associated with Crisis Development Behavior level #2?
What staff attitude approach is associated with Crisis Development Behavior level #2?
Directive
What is the staff attitude approach for Crisis Development Behavior level #3?
What is the staff attitude approach for Crisis Development Behavior level #3?
What is the behavior level for Crisis Development Model #4?
What is the behavior level for Crisis Development Model #4?
Restorative conversations can be used for whom?
Restorative conversations can be used for whom?
What is one possible reason for learning the 4 Behavior Development Levels?
What is one possible reason for learning the 4 Behavior Development Levels?
What is the second possible reason for learning the 4 Behavior Development Levels?
What is the second possible reason for learning the 4 Behavior Development Levels?
What is the third possible reason for learning the 4 Behavior Development Levels?
What is the third possible reason for learning the 4 Behavior Development Levels?
What are the values that underpin the CPI course?
What are the values that underpin the CPI course?
What are the three reasons one should use the supportive stance?
What are the three reasons one should use the supportive stance?
Complete the verbal escalation continuum: Questioning, refusal, intimidation, ____, tension reduction.
Complete the verbal escalation continuum: Questioning, refusal, intimidation, ____, tension reduction.
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Study Notes
Likelihood & Severity
- Key components for assessing risk in decision-making using a matrix model.
Crisis Development Model Levels
-
Level 1: Anxiety
- Behavior: Signs of anxiety from individuals.
- Staff Approach: Supportive attitude to provide reassurance.
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Level 2: Defensive
- Behavior: Defensive reactions manifesting from individuals.
- Staff Approach: Directive attitude to provide clear guidance.
-
Level 3: Risk Behavior
- Behavior: Increased potential for harmful actions.
- Staff Approach: Safety intervention required to mitigate risk.
-
Level 4: Tension Reduction
- Behavior: Signs of de-escalation and recovery.
- Staff Approach: Therapeutic rapport to rebuild relationships.
Restorative Conversations
- Useful for addressing issues with staff or individuals experiencing distress.
Importance of Learning Behavior Development Levels
- Prevents escalation of potential crises.
- Encourages appropriate responses to avoid overreaction or underreaction.
- Promotes early and effective intervention to manage behaviors.
Values Underpinning CPI Course
- Emphasis on caring, welfare, safety, and security in interactions.
Supportive Stance Benefits
- Fosters effective communication.
- Ensures mutual respect among parties.
- Maintains a non-threatening environment for safety.
Verbal Escalation Continuum
- Sequence includes questioning, refusal, intimidation, release, and returns to tension reduction.
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