Crisis Prevention Institute Flashcards
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Questions and Answers

What are the best two ways the decision making matrix model is used to consider risk?

  • Time
  • Severity (correct)
  • Likelihood (correct)
  • Cost
  • What is Crisis Development Behavior level #1?

    Anxiety

    What staff attitude approach is associated with Crisis Development Behavior level #2?

    Directive

    What is the staff attitude approach for Crisis Development Behavior level #3?

    <p>Safety Intervention</p> Signup and view all the answers

    What is the behavior level for Crisis Development Model #4?

    <p>Tension Reduction</p> Signup and view all the answers

    Restorative conversations can be used for whom?

    <p>Staff and individual in distress</p> Signup and view all the answers

    What is one possible reason for learning the 4 Behavior Development Levels?

    <p>Helps avert crisis</p> Signup and view all the answers

    What is the second possible reason for learning the 4 Behavior Development Levels?

    <p>Helps staff not to overreact or underreact</p> Signup and view all the answers

    What is the third possible reason for learning the 4 Behavior Development Levels?

    <p>Helps staff to intervene early and appropriately</p> Signup and view all the answers

    What are the values that underpin the CPI course?

    <p>Caring, welfare, safety, and security</p> Signup and view all the answers

    What are the three reasons one should use the supportive stance?

    <p>Communication, respect, non-threatening, and safety</p> Signup and view all the answers

    Complete the verbal escalation continuum: Questioning, refusal, intimidation, ____, tension reduction.

    <p>release</p> Signup and view all the answers

    Study Notes

    Likelihood & Severity

    • Key components for assessing risk in decision-making using a matrix model.

    Crisis Development Model Levels

    • Level 1: Anxiety

      • Behavior: Signs of anxiety from individuals.
      • Staff Approach: Supportive attitude to provide reassurance.
    • Level 2: Defensive

      • Behavior: Defensive reactions manifesting from individuals.
      • Staff Approach: Directive attitude to provide clear guidance.
    • Level 3: Risk Behavior

      • Behavior: Increased potential for harmful actions.
      • Staff Approach: Safety intervention required to mitigate risk.
    • Level 4: Tension Reduction

      • Behavior: Signs of de-escalation and recovery.
      • Staff Approach: Therapeutic rapport to rebuild relationships.

    Restorative Conversations

    • Useful for addressing issues with staff or individuals experiencing distress.

    Importance of Learning Behavior Development Levels

    • Prevents escalation of potential crises.
    • Encourages appropriate responses to avoid overreaction or underreaction.
    • Promotes early and effective intervention to manage behaviors.

    Values Underpinning CPI Course

    • Emphasis on caring, welfare, safety, and security in interactions.

    Supportive Stance Benefits

    • Fosters effective communication.
    • Ensures mutual respect among parties.
    • Maintains a non-threatening environment for safety.

    Verbal Escalation Continuum

    • Sequence includes questioning, refusal, intimidation, release, and returns to tension reduction.

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    Description

    Test your knowledge with these flashcards based on the Crisis Prevention Institute (CPI) training concepts. Cover essential terms related to risk assessment, crisis development, and decision-making strategies. Perfect for anyone looking to enhance their understanding of crisis intervention techniques.

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