Questions and Answers
What are the levels of crisis development/behavior levels in the Crisis Development Model? (Select all that apply)
What are the staff attitudes/approaches in the Crisis Development Model? (Select all that apply)
What is the value of learning the four levels and corresponding staff attitudes?
Identify responses most appropriate to prevent escalation or de-escalate crisis situations.
Complete the verbal escalation continuum: Questioning, Refusal, ___, Intimidation, Tension Reduction.
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Describe three reasons you should use the Supportive Stance.
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List two ways the decision-making matrix model is used.
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What are the values that underpin this course?
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Post-Vention is used for:
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Study Notes
Crisis Development Model Levels
- Four levels of crisis behavior: Anxiety, Defensive, Risk Behavior, Tension Reduction.
- Each level requires different intervention strategies to effectively manage the crisis.
Staff Attitudes/Approaches
- Staff must adopt four attitudes: Supportive, Directive, Physical Intervention, Therapeutic Rapport.
- These approaches guide how staff interact with individuals in crisis for effective support.
Importance of Knowledge
- Understanding the four crisis levels and corresponding staff attitudes helps to identify the most appropriate responses.
- Aimed at preventing escalation and effectively de-escalating crisis situations.
Verbal Escalation Continuum
- Stages include: Questioning, Refusal, Release, Intimidation, Tension Reduction.
- Recognizing these stages enhances communication and intervention strategies.
Supportive Stance Benefits
- Communicates respect towards the individual in crisis.
- Demonstrates a non-threatening demeanor to reduce anxiety.
- Aims to maintain safety for both staff and the individual.
Decision-Making Matrix Model Uses
- Evaluates the likelihood of crisis reoccurrence to inform future strategies.
- Assesses severity of harm to determine appropriate interventions.
Core Values of the Course
- CWSS stands for Care, Welfare, Safety, and Security.
- These values guide the principles of intervention and care in crisis situations.
Post-Vention Purpose
- A focuses on supporting both staff and the individual involved in the crisis after the incident.
- Aims to facilitate recovery and learning from the experience.
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Description
Test your knowledge of the Crisis Development Model with these flashcards. Covering key concepts like the levels of crisis and staff approaches, this review enhances your understanding of crisis management strategies. Ideal for professionals working in mental health and crisis intervention settings.
