Cosmetology Chapter 32 Quiz

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Questions and Answers

What do malpractice lawsuits help protect salon owners against?

  • Employee theft
  • Legal issues (correct)
  • Client dissatisfaction
  • Property damage

What promotes fairness and consistency among clients and associates in a salon?

Salon policies

What is one of the most important considerations when planning to open a salon?

Location

What are supplies used in daily business known as?

<p>Consumption supplies</p> Signup and view all the answers

What is an important first step in seeking financing to open a salon?

<p>Business plan</p> Signup and view all the answers

What should you contact local authority regarding before opening a business?

<p>Business licenses</p> Signup and view all the answers

What is the type of ownership called in which stockholders share the profits?

<p>Corporation</p> Signup and view all the answers

What should be a primary concern in salon design?

<p>Maximum efficiency</p> Signup and view all the answers

Who purchases malpractice insurance?

<p>Salon owner</p> Signup and view all the answers

What is considered the best form of advertising?

<p>Satisfied clients</p> Signup and view all the answers

What is known as activities that promote the salon in a favorable light?

<p>Advertising</p> Signup and view all the answers

What should be the top priority in the allotment of funds?

<p>Paying the employees</p> Signup and view all the answers

How many years should a business plan include projected income and expenses when opening a new salon?

<p>Five years</p> Signup and view all the answers

When should advertising for your salon be planned?

<p>Well in advance</p> Signup and view all the answers

What can overstocking and supply shortages be prevented by maintaining?

<p>Purchased records</p> Signup and view all the answers

What do successful salon owners offer to their employees as an incentive?

<p>Incentives</p> Signup and view all the answers

What is an important part of salon business that is handled by the telephone?

<p>Communication</p> Signup and view all the answers

What will be the ultimate determining factor in the size of your salon staff?

<p>Size of salon</p> Signup and view all the answers

What is the largest expense in operating a salon?

<p>Salaries</p> Signup and view all the answers

What percentage of the total gross income should be allocated to advertisement?

<p>Three</p> Signup and view all the answers

What are supplies that are to be sold to the client known as?

<p>Retail supply</p> Signup and view all the answers

If you do not own the building in which your salon is housed, what must you have?

<p>Lease agreement</p> Signup and view all the answers

What should be considered when interviewing potential employees?

<p>Attitude</p> Signup and view all the answers

When booking appointments, salon service should be sold in terms of what?

<p>Client preference</p> Signup and view all the answers

What are the three types of salon ownership?

<p>Individual ownership, partnership, and corporation</p> Signup and view all the answers

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Study Notes

Salon Business Essentials

  • Malpractice lawsuits can impact salon owners; effective insurance policies provide protection against these legal issues.
  • Salon policies ensure fairness and consistency in client and associate treatment, enhancing the overall client experience.

Important Considerations

  • Location is a crucial factor when planning to open a salon, influencing visibility and customer access.
  • Consumption supplies refer to daily business essentials that are necessary for salon operations.

Business Planning

  • Developing a comprehensive business plan is a vital first step for securing financing to start a salon.
  • Business licenses must be obtained from local authorities before launching a salon to ensure legal compliance.

Ownership Structures

  • A corporation is a type of ownership where stockholders share profits, providing a structured framework for business operations.

Salon Design and Efficiency

  • Maximum efficiency in salon design is essential to optimize workflow and service delivery.

Client Satisfaction

  • Satisfied clients serve as the most effective form of advertising, promoting the salon through word-of-mouth.
  • Advertising encompasses promotional activities aimed at presenting the salon favorably to potential clients.

Financial Management

  • Employee salaries should be prioritized in budget allocation to maintain staff satisfaction and ensure continued operations.
  • A business plan for a new salon should project income and expenses for at least five years to prepare for financial stability.
  • Advance planning for advertising is crucial to ensure effective outreach and client engagement.

Inventory and Staffing

  • Maintaining purchased records helps prevent overstocking and supply shortages, crucial for inventory management.
  • Successful salon owners prioritize payroll obligations and often offer incentives to motivate and retain employees.
  • The size of the salon significantly determines the number of staff needed, impacting operations and service capacity.

Operating Costs

  • Salaries represent the largest expense in operating a salon, demanding careful financial planning.
  • It is recommended that approximately three percent of total gross income be allocated to advertising efforts.

Sales and Supplies

  • Retail supplies are products offered for sale directly to clients, contributing to salon revenue.
  • Lease agreements are essential when the salon does not own the building, formalizing the relationship with the property owner.

Employee Selection

  • Attitude is an important factor when interviewing potential employees along with their skills, grooming, and communication abilities.

Service Promotion

  • When booking appointments, salon services should be presented in terms of client preferences to enhance customer satisfaction.
  • The three common types of salon ownership include individual ownership, partnership, and cooperation.

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