Milady Exam Review: Salon Business Chapter 32
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Questions and Answers

When gathering accurate financial information for purchasing an existing salon, it is often helpful to consult with a(n) ____________________.

Certified public accountant

Another name for an individual owner who determines policies & has the last say in decision making is a ______________________.

Sole proprietor

Supplies used in the daily business operation are considered _____________________.

Consumption supplies

Supplies purchased by a salon that are to be sold to clients are ______________________.

<p>Retail supplies</p> Signup and view all the answers

When planning & constructing the best physical layout for a salon, the primary concern should be ____________________.

<p>Maximum efficiency</p> Signup and view all the answers

It should always be your top priority to meet which of the following financial obligations?

<p>Payroll</p> Signup and view all the answers

Which of these is considered the very best form of advertising for a salon?

<p>Satisfied clients</p> Signup and view all the answers

A(n) ___________________ is an essential set of benchmarks that, once achieved, helps you realize your mission & your vision.

<p>Goal</p> Signup and view all the answers

When choosing a location for your business, you should select one that _____________________.

<p>Offers easy access</p> Signup and view all the answers

What is the minimum number of stockholders allowed for a corporation to exist?

<p>One</p> Signup and view all the answers

If you operate your salon in a building that you own, it is not necessary to purchase which of the following types of insurance?

<p>Renter's insurance</p> Signup and view all the answers

Which of these terms refers to your staff or employees?

<p>Personnel</p> Signup and view all the answers

Human resources does not cover which of the following concerns?

<p>What you should do when you need to increase sales</p> Signup and view all the answers

Booking appointments is primarily whose job?

<p>The receptionist's</p> Signup and view all the answers

The first goal of every business should be to ____________________.

<p>Maintain current clients</p> Signup and view all the answers

Which part of a business plan outlines employees & management levels & describes how the business will be run administratively?

<p>Organizational plan</p> Signup and view all the answers

Which part of a business plan summarizes your plan & states your objectives?

<p>Executive summary</p> Signup and view all the answers

Which part of a business plan includes projected financial statements, actual statements, & financial statement analyses?

<p>Financial documents</p> Signup and view all the answers

Which part of a business plan ensures that all clients & employees are treated fairly & consistently?

<p>Salon policies</p> Signup and view all the answers

Which part of a business plan is a long-term picture of what the business is to become & what it will look like when it gets there?

<p>Vision statement</p> Signup and view all the answers

Which part of a business plan outlines all of the research obtained regarding the clients your business will target & their needs, wants, & habits?

<p>Marketing plan</p> Signup and view all the answers

Which part of a business plan includes the owner's resume, personal financial information, legal contracts & any other agreements?

<p>Supporting documents</p> Signup and view all the answers

Which part of a business plan is a description of the key strategic influences of the business?

<p>Mission statement</p> Signup and view all the answers

An agreement to buy an established salon does not typically include which of the following?

<p>An analysis of future maintenance</p> Signup and view all the answers

Costs to create even a small salon in an existing space can range from ____________________ per square foot.

<p>$75 to $125</p> Signup and view all the answers

A form of business in which a firm that is already successful enters into a continuing contractual relationship with other businesses is _____________________.

<p>A franchise</p> Signup and view all the answers

Smooth business management depends on sufficient investment capital as well as ____________________.

<p>Excellent customer service delivery</p> Signup and view all the answers

Someone who is trained to do everything from recording sales & payroll to generating a profit-and-loss statement is _____________________.

<p>A full-charge bookkeeper</p> Signup and view all the answers

For a cosmetologist who has a large, steady clientele & who does not have to rely on the salon's general clientele to keep busy, ____________________ may be a desirable situation.

<p>Booth rental</p> Signup and view all the answers

With each call, a gracious, appropriate response will help build ____________________.

<p>The salon's energy level</p> Signup and view all the answers

Flashcards

Certified Public Accountant

A professional who provides financial advice and manages accounts for a business.

Sole Proprietor

An individual who owns and operates a business solely, making all decisions.

Consumption Supplies

Items used regularly in day-to-day salon operations, like shampoo, towels, and cleaning supplies.

Retail Supplies

Products purchased by the salon to sell to clients, like hair products and styling tools.

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Maximum Efficiency

Designing the salon layout to maximize workflow and efficiency.

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Payroll

The biggest recurring financial expense for a salon, covering staff wages and benefits.

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Satisfied Clients

Loyal clients are the best promoters, organically spreading positive word-of-mouth.

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Goals

Clear, measurable objectives that guide the salon's growth and vision.

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Easy Access

Choosing a salon location with easy access for clients to attract more potential customers.

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Corporation

A business structure with one or more owners called stockholders.

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Renter's Insurance

Insurance protecting renters from property damage or liability issues.

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Personnel

The staff or employees working in the salon.

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The Receptionist

The primary responsibility for scheduling appointments, including phone answering and client communication.

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Maintain Current Clients

The focus of every business should be on retaining existing customers and building loyalty.

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Organizational Plan

A plan that outlines the management structure, administrative processes, and overall organization of the salon.

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Executive Summary

A concise summary of the business plan, highlighting its key goals and objectives.

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Financial Documents

Financial documents, including projections, analyses, and statements related to the salon's finances.

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Salon Policies

Rules and guidelines that ensure fair and ethical treatment of both clients and employees.

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Vision Statement

A statement outlining the long-term aspirations and goals of the salon.

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Marketing Plan

A plan detailing research about the target clientele, their needs, and marketing strategies.

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Supporting Documents

Documents included in the business plan, such as resumes, financial data, and legal agreements.

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Mission Statement

A statement that summarizes the key reasons and motivations behind the salon's existence.

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Franchise

A successful business establishes a contractual relationship with other businesses to expand its operation.

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Full-Charge Bookkeeper

A professional who handles all aspects of a business's finances, including payroll, accounting, and statements.

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Booth Rental

An arrangement where stylists rent a space in a salon, responsible for their own clients and income.

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The Salon's Energy Level

Positive and friendly interactions with clients during phone calls enhance the salon's overall energy and welcoming atmosphere.

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Costs to Create a Small Salon

The cost involved in establishing a new salon, typically calculated per square foot of space.

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Study Notes

Salon Business Essentials

  • Consulting a certified public accountant is important for accurate financial information when purchasing an existing salon.
  • A sole proprietor is an individual owner with the authority to make all policy decisions for the salon.
  • Consumption supplies refer to items used in daily operations of the salon.
  • Retail supplies are products bought by the salon for resale to clients.

Planning and Operations

  • Focus on maximum efficiency when planning the physical layout of a salon to enhance workflow.
  • Payroll should be a top priority in financial obligations for a salon.
  • Satisfied clients serve as the best form of advertising for any salon.

Business Structure and Goals

  • Establishing goals is vital as they set benchmarks to help realize the salon's mission and vision.
  • Choose a location for the salon that offers easy access to attract more clients.
  • A corporation can exist with a minimum of one stockholder.

Insurance and Personnel

  • For salon owners operating in their own building, renter's insurance is unnecessary.
  • The term personnel encompasses the salon's staff or employees.

Sales and Appointment Management

  • Concerns about increasing sales do not fall under human resources.
  • The primary responsibility for booking appointments lies with the receptionist.

Client Retention and Business Plans

  • The first goal of every business should be to maintain current clients.
  • An organizational plan outlines the management structure and administrative functionality of the salon.
  • The executive summary provides a concise overview and states the objectives of the business plan.
  • Financial documents include projections and analyses relevant to the salon's finances.

Policies and Vision

  • Salon policies ensure fair treatment of all clients and employees.
  • A vision statement articulates the long-term aspirations of the business.
  • The marketing plan outlines research about the target clientele and their needs.

Supporting Information in Business Plans

  • Supporting documents within the business plan consist of resumes, financial data, and legal agreements.
  • The mission statement describes key strategic influences driving the business.

Additional Considerations

  • An agreement to purchase an existing salon typically excludes an analysis of future maintenance.
  • Costs to create a small salon can range from $75 to $125 per square foot.
  • A franchise involves a successful firm forming a contractual relationship with other businesses.
  • Smooth management relies on sufficient investment capital and excellent customer service delivery.
  • A full-charge bookkeeper handles comprehensive financial tasks, from payroll to profit-and-loss statements.
  • For cosmetologists with a steady clientele, booth rental can be an advantageous arrangement.
  • A positive, gracious response during each client call can enhance the salon's energy level.

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Description

Test your knowledge on the key terms and concepts from Chapter 32 of the Milady Exam Review, focusing on the salon business. This quiz covers essential vocabulary including roles in salon ownership and financial considerations crucial for aspiring salon professionals.

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