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Questions and Answers
What is the primary purpose of controlling in an organization?
What is the significance of establishing standards in the control process?
What type of control involves collecting information about a finished task and improvising it for future tasks?
Why is controlling essential in an organization despite proper planning, organizing, staffing, and motivating?
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What is the primary difference between concurrent control and feedback control?
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What is the primary function of predictive/feed forward control?
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Which of the following is NOT a characteristic of policy decisions?
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What is the primary purpose of controlling in an organization?
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What is the role of controlling in delegation of authority?
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What is the primary characteristic of executive decisions?
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Study Notes
Controlling
- Controlling is a managerial activity that ensures an organization achieves its objectives by checking and correcting deviations from plans.
- Three reasons why controlling is necessary:
- Planning, organizing, staffing, and motivating are not always done properly.
- Managers need to institute effective controls to prevent disruptions.
- Control is essential to ensure efforts at all levels align with organizational objectives.
The Control Process
- Establishing standards: setting targets to achieve organizational goals.
- Measuring actual performance: collecting data to compare with standards.
- Comparing actual performance with standards: identifying deviations and taking corrective action.
Types of Control
- Feedback Control: collecting information, assessing, and improvising future tasks.
- Concurrent Control (Real-time Control): checking and correcting problems in real-time to prevent losses.
- Predictive/Feedforward Control: identifying potential problems and taking action before they occur.
Importance of Controlling
- Accomplishing organizational goals by correcting deviations from plans.
- Judging accuracy of standards by comparing actual performance.
- Improving efficiency by setting goals and monitoring progress.
- Improving employee motivation by setting clear standards and goals.
- Ensuring order and discipline by checking undesirable activities.
- Facilitating coordination among departments and employees.
- Guiding goal achievement by providing standards for appraisal and management.
- Simplifying supervision by identifying significant deviations from standards.
- Facilitating effective delegation of authority.
Decision-Making and Communicating
- Definition: the conscious act of choosing from among options or courses of action.
- Types of decision-making:
- Policy Decisions: long-term decisions affecting the organization's prospects.
- Administrative Decisions: less far-reaching decisions involving minor investments, market planning, and objective alignment.
- Executive Decisions: immediate decisions for immediate results.
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Description
Learn about controlling, a managerial activity that ensures an organization's objectives are achieved. Understand the definition, importance, and need for controlling in management.
