Contemporary Management - Chapter 14: Leadership

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Questions and Answers

Which trait is primarily associated with a manager's ability to understand complex issues and solve problems?

  • Self-confidence
  • Knowledge and expertise
  • Maturity
  • Intelligence (correct)

What behavior indicates a manager's trust, respect, and care for employees?

  • Consideration (correct)
  • Dominance
  • Integrity
  • Initiating structure

Which trait contributes to a manager's ability to influence subordinates toward achieving organizational goals?

  • Tolerance for stress
  • Integrity
  • High energy
  • Dominance (correct)

Which trait helps managers behave ethically and build trust with their subordinates?

<p>Integrity and honesty (A)</p> Signup and view all the answers

Identifying two basic types of behavior that leaders engage in primarily relates to which model of leadership?

<p>Behavioral model (C)</p> Signup and view all the answers

What trait relates to a manager's ability to withstand pressure and uncertainty?

<p>Tolerance for stress (C)</p> Signup and view all the answers

Which behavior is focused on ensuring that work gets done efficiently and effectively?

<p>Initiating structure (A)</p> Signup and view all the answers

Which trait is linked to helping managers make good decisions while improving efficiency?

<p>Knowledge and expertise (A)</p> Signup and view all the answers

What distinguishes transformational leaders from transactional leaders?

<p>Transformational leaders operate on a broader vision. (D)</p> Signup and view all the answers

What common stereotype about women in leadership is discussed?

<p>Women are viewed as supportive and relationship-focused. (D)</p> Signup and view all the answers

Which of the following behaviors is NOT associated with leading with emotional intelligence?

<p>Implementing a strict reward and punishment system. (D)</p> Signup and view all the answers

According to the content, what role does emotional intelligence play in leadership?

<p>It helps to energize employees towards a vision. (D)</p> Signup and view all the answers

What is one of Roy Williams' guiding principles of leadership?

<p>Communication of goals is essential for unity. (A)</p> Signup and view all the answers

Which statement about gender and management positions is true based on the content?

<p>There are still relatively few women in top management roles. (D)</p> Signup and view all the answers

What type of leader behavior involves setting specific goals and assigning tasks?

<p>Directive behaviors (A)</p> Signup and view all the answers

What outcome is linked to leaders experiencing positive moods?

<p>Improved coordination within groups. (C)</p> Signup and view all the answers

In what way do transformational leaders utilize transactional leadership?

<p>As a supplementary tool for motivation. (A)</p> Signup and view all the answers

Which leadership behavior focuses on the well-being of employees?

<p>Supportive behavior (A)</p> Signup and view all the answers

According to the Leader Substitutes Model, which characteristic of employees can act as a substitute for leadership?

<p>Employee motivation (D)</p> Signup and view all the answers

In Fiedler's contingency model, what determines the effectiveness of a relationship-oriented or task-oriented leader?

<p>Specific situational factors (D)</p> Signup and view all the answers

What is a characteristic of achievement-oriented behavior in leadership?

<p>Expecting that challenging goals will be met (D)</p> Signup and view all the answers

What does Fiedler's model suggest about leadership effectiveness?

<p>It results from the interplay between the leader's characteristics and the situation. (B)</p> Signup and view all the answers

Which of the following is NOT a focus of House’s path-goal theory?

<p>The characteristics of leaders who can influence settings (D)</p> Signup and view all the answers

Which of the following defines a relationship-oriented style of leadership?

<p>Emphasizing the development of good relations with employees. (D)</p> Signup and view all the answers

Which context characteristic mentioned can substitute for leadership influence?

<p>Degree of work enjoyment (B)</p> Signup and view all the answers

What role does participative behavior in leadership play?

<p>Encouraging team members to influence decisions (A)</p> Signup and view all the answers

In Fiedler's model, which situation characteristic indicates how followers feel about their leader?

<p>Leader-member relations (D)</p> Signup and view all the answers

How does position power affect a leader's effectiveness according to Fiedler's model?

<p>It determines how favorable a situation is for leading. (D)</p> Signup and view all the answers

What is the first step in House’s Path-Goal Theory for effective leadership?

<p>Identifying the outcomes employees seek from their jobs. (B)</p> Signup and view all the answers

Which aspect is NOT considered in Fiedler's contingency model?

<p>Employee’s work satisfaction (D)</p> Signup and view all the answers

What is a key component that leaders must ensure according to House’s Path-Goal Theory?

<p>Clarity of performance expectations for employees (A)</p> Signup and view all the answers

Which of the following statements about task-oriented leadership is false?

<p>They prioritize developing relationships with employees. (C)</p> Signup and view all the answers

What type of power is defined as the authority a manager has because of their position in the organizational hierarchy?

<p>Legitimate power (D)</p> Signup and view all the answers

Which type of managerial power can result in dangerous working conditions if overused?

<p>Coercive power (D)</p> Signup and view all the answers

In cross-cultural management, what orientation do European managers tend to have?

<p>People-oriented (A)</p> Signup and view all the answers

What is the main benefit of empowerment in modern management?

<p>Enhances manager's time management (B)</p> Signup and view all the answers

Which type of power is derived from the respect and admiration employees have for a manager?

<p>Referent power (B)</p> Signup and view all the answers

Japanese managers are primarily characterized by which type of orientation?

<p>Group-oriented (A)</p> Signup and view all the answers

Which power reflects a manager’s ability to provide rewards based on performance?

<p>Reward power (D)</p> Signup and view all the answers

Expert power is most closely associated with which of the following?

<p>Special knowledge and skills the leader possesses (B)</p> Signup and view all the answers

Which of the following best defines leadership?

<p>The process by which a person exerts influence and inspires others to achieve goals. (B)</p> Signup and view all the answers

What characterizes a servant leader?

<p>A leader with a strong desire to work for the benefit of others. (B)</p> Signup and view all the answers

Which trait is commonly associated with effective leadership?

<p>Strong emotional intelligence and empathy towards others. (A)</p> Signup and view all the answers

How do contingency models of leadership enhance understanding of effective leadership?

<p>By emphasizing the importance of context in applying different leadership styles. (A)</p> Signup and view all the answers

Which of the following describes a limitation of trait and behavioral models of leadership?

<p>They overlook the importance of leadership context and situational factors. (B)</p> Signup and view all the answers

What is the significance of emotional intelligence in leadership?

<p>It enables leaders to understand and manage their own and others’ emotions. (A)</p> Signup and view all the answers

What is a key outcome of Abby Woods' hands-on leadership style?

<p>Employees perform highly and experience job satisfaction. (C)</p> Signup and view all the answers

What aspect of leadership is highlighted by the definition of a leader?

<p>The capability to influence others towards achieving collective goals. (C)</p> Signup and view all the answers

Flashcards

Leadership

The process of influencing others to achieve collective goals.

Leader

A person who directs others towards collective goals.

Personal leadership Style

The unique way a manager influences their team.

Servant Leader

A leader who prioritizes the well-being of their team and strives for their benefit.

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Power

Ability to exert influence on others for achieving goals.

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Trait Theory

An individual's unique set of traits for leadership effectiveness.

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Behavioral Theory

The study of how specific behaviors impact effective leadership.

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Contingency Leadership

Leadership models that consider the context and situation to determine the best leadership style.

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Directive Leadership

A leadership style where the leader clearly sets goals, assigns tasks, shows employees how to complete tasks, and takes active steps to improve performance.

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Supportive Leadership

A leadership style focused on expressing concern for employees well-being, showing empathy, and prioritizing their interests.

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Participative Leadership

A leadership style where employees are actively involved in decision-making processes that directly affect them.

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Achievement-Oriented Leadership

A leadership style characterized by setting ambitious goals, expecting high performance from employees, and believing in their abilities.

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Leader Substitutes Model

A theory suggesting that certain factors or characteristics, either in employees or the work environment, can substitute for the need for traditional leadership.

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Employee Characteristics

Factors within employees, like skills, experience, and motivation, that reduce the need for active leadership.

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Contextual Characteristics

Contextual factors that can diminish the need for leadership, like interesting or enjoyable work.

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Contingency Models of Leadership

A framework that explores how different leadership styles can be effective depending on the situation.

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Leader Style

A manager's inherent approach to leadership, either focused on building relationships or on task completion.

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Relationship-Oriented Leader

Leaders prioritize creating positive relationships with their team and being liked. They focus on employee needs.

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Task-Oriented Leader

Leaders prioritize accomplishing tasks and achieving high performance. Focus is on completing work efficiently.

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Leader-Member Relations

The degree to which followers trust and are loyal to their leader. It influences how well the team works together.

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Task Structure

The clarity and structure of the work. A defined task structure makes it clear what to do and how.

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Position Power

The formal power a leader possesses. It's based on their position in the organization.

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Situation Favorableness

The combined factors of leader-member relations, task structure, and position power that affect leadership effectiveness.

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Trait Model of Leadership

Focuses on the individual traits and characteristics that contribute to effective leadership.

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Behavioral Model of Leadership

Identifies two key leadership behaviors: consideration and initiating structure.

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Consideration

A leadership behavior that demonstrates trust, respect, and care for employees.

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Initiating Structure

A leadership behavior that focuses on getting work done efficiently and effectively.

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Intelligence (Trait)

The ability to understand complex issues and find solutions.

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Knowledge and Expertise (Trait)

The knowledge and expertise in a particular field that allows leaders to make informed decisions and contribute to organizational goals.

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Dominance (Trait)

The capacity to influence others and inspire them to achieve goals.

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Self-Confidence (Trait)

The belief in one's abilities and potential to succeed, even when facing challenges.

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Reward Power

The ability of a manager to give or withhold rewards, both tangible and intangible, such as bonuses, promotions, or praise. This type of power is often used to motivate employees to achieve organizational goals.

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Coercive Power

The ability of a manager to punish others for poor performance or misconduct. This type of power can be used to enforce rules and maintain order. However, overuse can lead to negative consequences, such as fear and resentment.

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Legitimate Power

The authority granted to a manager due to their position in the organizational hierarchy. This type of power is recognized based on the hierarchy of the company.

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Expert Power

Based on specialized knowledge, skills, and expertise that the leader possesses. This type of power is often used in a guiding or coaching manner to help others develop their skills and knowledge.

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Referent Power

Power derived from employees' and coworkers' respect, admiration, and loyalty. Likable managers who are seen as role models often possess this type of power.

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Empowerment

Empowerment refers to giving employees at all levels the authority to make decisions, be responsible for their outcomes, improve quality, and cut costs. This increases employee involvement, motivation, and commitment.

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The Process of Empowerment

The process of giving employees at all levels the authority to make decisions, be responsible for their outcomes, improve quality, and cut costs. This increases employee involvement, motivation, and commitment.

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Cultural Differences in Leadership

Managers who are more people-oriented tend to focus on their employees' needs, whereas managers who are profit-oriented are more concerned with achieving financial goals.

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Transactional Leadership

A leadership style that motivates employees by rewarding high performance and reprimanding low performance. Focused on the task at hand and achieving specific goals.

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Transformational Leadership

Leaders who focus on the bigger picture, inspiring employees toward a shared vision and motivating them beyond simply rewards or punishments. They encourage growth and development within their teams.

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Gender Stereotypes in Leadership

The tendency for women to be perceived as more supportive and relational, while men are seen as more task-oriented. This can impact opportunities for leadership roles.

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Emotional Intelligence (EQ)

The ability to understand, manage, and use emotions effectively. This is crucial for effective leadership.

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Empathy

Understanding and responding to the emotions of others. An important part of emotional intelligence for leaders.

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Communication Skills

The ability to clearly and effectively communicate ideas, thoughts, and feelings. Essential for effective leadership.

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Managing Emotions

The capacity to regulate and control one's own emotions. A key aspect of emotional intelligence for leaders.

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Impact of Leader's Mood on Team Performance

Groups whose leaders experienced positive moods tended to have better coordination and teamwork. Conversely, groups with leaders experiencing negative moods exerted more effort.

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Study Notes

Contemporary Management - Chapter 14: Leadership

  • Leadership is the process by which a person exerts influence over others to inspire, motivate, and direct their activities toward achieving group or organizational goals.
  • A leader is an individual capable of influencing others to achieve group or organizational goals.
  • Personal leadership style defines how a manager chooses to influence others. It impacts how a manager approaches management tasks. For instance, Abby Woods at a Chicago tea shop uses a hands-on approach, successfully organizing, planning, and controlling operations for high employee performance, satisfaction, and profitability.
  • A servant leader prioritizes the well-being of others. Robert Greenleaf of AT&T founded the Greenleaf Center for Servant Leadership.
  • European managers tend to be more people-oriented than American or Japanese managers, who focus more on group-oriented or profitability respectively. Time horizons are also culturally dependent.
  • Managerial power sources include:
    • Legitimate power: Authority derived from position in the organization's hierarchy.
    • Reward power: Ability to give or withhold tangible and intangible rewards.
    • Coercive power: Ability to punish others. Overuse can lead to dangerous conditions (e.g., verbal reprimand, pay cuts, dismissal).
    • Expert power: Power based on specialized knowledge, skills, and expertise. This is often used in a guiding/coaching manner.
    • Referent power: Power stemming from employees' respect, admiration, and loyalty towards a leader. This power is often associated with likeability and respect.
  • Empowerment is the process of granting authority to employees at all levels to make decisions and take responsibility for outcomes. It helps boost employee involvement, motivation, and commitment, providing managers more time to focus on pressing concerns.
  • Trait models of leadership focus on personal characteristics like intelligence, knowledge, experience, dominance, self-confidence, high energy, tolerance for stress, integrity, honesty, and maturity. These traits help produce effective leadership by boosting managers' problem-solving capabilities.
  • Behavioral models of leadership emphasize consideration and initiating structure. Consideration involves trust, respect, and concern for employees. Costco's emphasis on employee care showcases this style. Initiating structure involves ensuring work gets done, employees perform acceptably, and the organization operates efficiently and effectively.
  • Contingency models, like Fiedler's, suggest that effective leadership depends on the interplay of a leader's style, employee characteristics, and the work context. Situational characteristics include leader-member relations, task structure, and position power.
  • House's Path-Goal theory promotes effective leadership by identifying employee outcomes, rewarding high performance, and clarifying paths to achieving work goals.
  • Path-Goal leadership behaviors include directive behaviors (setting goals, assignments, steps to improve performance), supportive behaviors (expressing concern for employees), participative behaviors (allowing employee input), and achievement-oriented behaviors (challenging goals).
  • The leader substitutes model discusses how situations or employee characteristics can substitute for leadership influence or make it unnecessary. This model emphasizes the significance of skills, experience, motivation of employees, and the extent to which the work is interesting and engaging.
  • Transformational leadership inspires employees to perform at their best, making them aware of the importance of their jobs, needs for personal growth/development/accomplishment, and how those efforts impact the organization.
  • A charismatic leader is an enthusiastic, self-confident, and transformational leader who clearly communicates a vision and inspires excitement in employees, openly sharing information to highlight problems and needs for change.
  • Intellectual stimulation is a leader behavior that challenges employees to think differently about problems, promoting a vision-aligned approach.
  • Engaging in developmental consideration involves encouraging and supporting employee growth by providing opportunities to enhance their skills and abilities.
  • Transactional leadership motivates through rewards for high performance and reprimands for low performance.
  • Transformational leadership, which builds stronger connections than transactional leadership, involves a wider view, and prioritizes the well-being of the organization.
  • Gender differences in leadership are apparent, with stereotypical expectations of supportive and interpersonal relation-focused behavior from women and task-focused behavior from men. Despite recent gains in representation in management, there are still disproportionately fewer women in top management roles.
  • Emotional intelligence is essential for effective leadership. It helps leaders develop a vision, motivate employees, and inspire them to achieve goals. This includes empathy, skillful communication, and emotion management.
  • Examples of leadership principles in action are highlighted, demonstrating practical examples, like Coach Roy Williams, emphasizing communication, focus on a common goal, and consideration for employee needs.

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