Questions and Answers
What are the key drivers of consumer behavior in the consumer industry?
Demographics, psychographics, cultural and social trends, and economic factors
What is the primary characteristic of the consumer industry in terms of sales and product life cycles?
High volume, low margin sales and rapid product life cycles
What is the primary focus of consumer industries in terms of marketing?
Emphasis on marketing and branding, and focus on customer satisfaction and loyalty
What is the trend of consumer behavior shifting towards in the consumer industry?
Signup and view all the answers
What is a key marketing strategy in the consumer industry?
Signup and view all the answers
Study Notes
Definition and Scope
- The consumer industry refers to businesses that produce and distribute goods and services directly to individual consumers.
- It encompasses a wide range of sectors, including:
- Fast-moving consumer goods (FMCG)
- Retail
- E-commerce
- Consumer electronics
- Home appliances
- Food and beverages
- Personal care and beauty products
Key Characteristics
- Consumer industries are characterized by:
- High volume, low margin sales
- Rapid product life cycles
- Strong competition
- Emphasis on marketing and branding
- Focus on customer satisfaction and loyalty
Trends and Drivers
- Key trends shaping the consumer industry:
- Digitalization and e-commerce
- Sustainability and environmental concerns
- Health and wellness
- Personalization and customization
- Shift towards experiences over material goods
- Drivers of consumer behavior:
- Demographics (age, income, education)
- Psychographics (values, attitudes, lifestyle)
- Cultural and social trends
- Economic factors (income, employment)
Consumer Behavior
- Types of consumer behavior:
- Impulse buying
- Habitual buying
- Complex buying
- Dissonance-reducing buying
- Factors influencing consumer behavior:
- Social influence (family, friends, peers)
- Cultural influence (values, norms, customs)
- Personal factors (motivation, perception, attitude)
- Situational factors (time, place, mood)
Marketing Strategies
- Key marketing strategies in the consumer industry:
- Branding and positioning
- Product differentiation
- Pricing and promotion
- Advertising and communication
- Customer relationship management (CRM)
Studying That Suits You
Use AI to generate personalized quizzes and flashcards to suit your learning preferences.
