Conflict Resolution in the Workplace
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Questions and Answers

What can help in resolving conflicts more effectively in the workplace?

  • Avoiding all conflicts
  • Ignoring relationships with colleagues
  • Establishing positive connections (correct)
  • Being rigid and uncompromising

    • Why are good relationships important in conflict resolution?

  • They lead to more conflicts
  • They have no impact on conflict resolution
  • They create a hostile work environment
  • They make people more willing to find common ground (correct)

    • What is the role of positive connections in conflict resolution?

  • They escalate conflicts further
  • They contribute to effective conflict resolution (correct)
  • They are irrelevant in a workplace setting
  • They have no impact on resolving conflicts

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