Conflict Process Stages and Strategies Quiz

Clarification and justification

Best Alternative to a Negotiated Agreement

A neutral third party who facilitates a settlement by using reasoning, persuasion, and suggestions

<p>Someone who has legal authority to dictate an agreement</p> Signup and view all the answers

<p>A trusted third party who provides a communication link between parties</p> Signup and view all the answers

<p>Cognition and personalization</p> Signup and view all the answers

<p>Devil's advocate, expansion of resources, altering the human variable</p> Signup and view all the answers

<p>A process in which two or more parties exchange goods or services and attempt to agree upon the exchange rate for them</p> Signup and view all the answers

<p>A win-lose situation seeking to divide up a fixed amount of resources</p> Signup and view all the answers

<p>A negotiation seeking one or more settlements that can create a win-win solution</p> Signup and view all the answers

<p>Communication</p> Signup and view all the answers

<p>To achieve the desired level of conflict and conflict resolution</p> Signup and view all the answers

<p>Distributive Bargaining</p> Signup and view all the answers

<p>To facilitate communication and suggest possible solutions</p> Signup and view all the answers

<p>Decreased group performance</p> Signup and view all the answers

<p>Gathering information</p> Signup and view all the answers

<p>To facilitate a settlement using reasoning and persuasion</p> Signup and view all the answers

<p>Personality traits</p> Signup and view all the answers

<p>To provide communication link between parties</p> Signup and view all the answers

<p>A mediator provides communication link between parties, while an arbitrator has legal authority to dictate the agreement</p> Signup and view all the answers