5 Questions
What does the term 'substance' refer to in negotiation?
What the parties negotiate over
What are the three basic elements of negotiation according to one view?
Process, behavior, and substance
Which element of negotiation comprises the top-level goals, including relationship and the final outcome?
Strategy
What does the term 'behavior' refer to in negotiation?
The relationships among the parties
What are considered as part of the process element in negotiation?
Context of the negotiations, parties involved, tactics used, sequence and stages
Test your understanding of negotiation skills and conflict resolution with this quiz on the essential elements of negotiation. Explore the process, behavior, and substance involved in negotiations and enhance your knowledge of effective negotiation strategies.
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