Conflict and Negotiation in Organizational Behaviour
5 Questions
0 Views

Choose a study mode

Play Quiz
Study Flashcards
Spaced Repetition
Chat to lesson

Podcast

Play an AI-generated podcast conversation about this lesson

Questions and Answers

Explain the process of conflict according to the text.

Conflict is described as a process involving a series of actions, reactions, and interactions between parties over time.

What is the core of conflict, according to the text?

The core of conflict lies in the perception that something of importance to one party is under threat or being harmed, such as money, territory, values, beliefs, or relationships.

How does conflict arise, as mentioned in the text?

Conflict arises from differences in perception, where one party interprets a situation in a way that differs from another party. It involves at least two parties with distinct interests or perspectives.

What is the Traditional View of Conflict, as per the text?

<p>The Traditional View of Conflict sees conflict as a destructive force that must be avoided or minimized, assuming that all conflicts are harmful and counterproductive to organizational goals.</p> Signup and view all the answers

What are the transitions in Conflict Thought mentioned in the text?

<p>The text mentions the transition from the Traditional View of Conflict, which sees conflict as destructive, to a more contemporary view that recognizes the potential benefits of conflict and the importance of managing it effectively.</p> Signup and view all the answers

Study Notes

Understanding Conflict

  • The core of conflict is the pursuit of incompatible goals, which leads to interference from one party with the goal attainment of the other party.

Arising of Conflict

  • Conflict arises when two or more parties have competing interests, values, or goals, and one party perceives the other as blocking their goal attainment.

Traditional View of Conflict

  • The Traditional View sees conflict as a negative and dysfunctional element that disrupts group functionality, undermines performance, and destroys relationships.

Transitions in Conflict Thought

  • The text mentions three transitions in Conflict Thought:
    • First transition: From the Traditional View to the Human Relations View, which considers conflict as a natural and inevitable aspect of human interaction.
    • Second transition: From the Human Relations View to the Interactionist View, which emphasizes the functional aspects of conflict, such as improved communication and group cohesion.
    • Third transition: From the Interactionist View to the Collaborative View, which focuses on the interdependence of parties and the potential for mutual benefits through conflict resolution.

Studying That Suits You

Use AI to generate personalized quizzes and flashcards to suit your learning preferences.

Quiz Team

Description

Explore the concept of conflict in organizational behaviour, including its definition as a process and how it arises from differences in perception. Gain insights into the dynamics of conflict and negotiation within an organizational context.

More Like This

Types of Conflict in Organizational Behavior
16 questions
Negociación de Conflictos Culturales
10 questions
Conflict and Negotiation in the Workplace
9 questions
Use Quizgecko on...
Browser
Browser