Computer Mediated Communication and Social Influence Quiz
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Questions and Answers

What does boundary-spanning involve?

  • Moving resources out of the group
  • Moving resources into the group
  • Both moving resources into the group and from the group to other parts of an organization (correct)
  • Not related to resource movement

How does external communication relate to team cohesion?

  • Positively correlated
  • No correlation
  • Negatively correlated (correct)
  • External communication has no effect on team cohesion

What happens to the transactive memory system after member replacement in a group?

  • It becomes less accurate (correct)
  • It becomes more accurate
  • It is not affected by member replacement
  • It remains the same

How does lack of superordinate identity affect newcomer's suggestions?

<p>Results in rejection of suggestions (A)</p> Signup and view all the answers

Which theoretical perspective is usually used to study intergroup relations?

<p>Social identity and self-categorization theory (D)</p> Signup and view all the answers

What is social identity a part of?

<p>Self-concept that derives from group membership plus its value and significance (A)</p> Signup and view all the answers

How does functional diversity impact communication in teams?

<p>Increases external communication and decreases internal communication (C)</p> Signup and view all the answers

What effect does continuing to rely on transactive memory after member replacement have on group performance?

<p>Performance declines (C)</p> Signup and view all the answers

What is one consequence of social categorization processes?

<p>Leading to group polarization (B)</p> Signup and view all the answers

What role does intergroup interdependence play in Realistic conflict theory?

<p>Contributes to group hostility under negative interdependence (C)</p> Signup and view all the answers

Under positive interdependence, how do groups perceive their need for each other?

<p>As needing each other to achieve goals (A)</p> Signup and view all the answers

What behavior is more likely from groups according to the discontinuity effect?

<p>Competitive behavior (A)</p> Signup and view all the answers

In what conditions do hostilities and negative attitudes between groups develop according to Realistic conflict theory?

<p>Under negative interdependence (B)</p> Signup and view all the answers

Why do group members often expect other groups to be competitive?

<p>Focusing on self-interest rather than joint interests (C)</p> Signup and view all the answers

What does conforming to the group lead to according to the text?

<p>Enhanced group homogeneity and extremity (A)</p> Signup and view all the answers

What does Realistic conflict theory suggest about positive intergroup relations?

<p>Develop under positive interdependence conditions (A)</p> Signup and view all the answers

What advantage does computer mediated communication have over face-to-face groups during idea generation?

<p>It requires less coordination (B)</p> Signup and view all the answers

According to the social identity model of deindividuation effects, how does anonymity affect social influence in computer mediated communication?

<p>It increases social influence (C)</p> Signup and view all the answers

In what scenario does anonymity in computer mediated communication increase conformity to group norms?

<p>When social identity is salient (B)</p> Signup and view all the answers

What factor is likely to influence the effects of media richness on group performance?

<p>The amount of interdependence among group members (B)</p> Signup and view all the answers

What is a key advantage of virtual teams highlighted in the text?

<p>Recruitment of experts regardless of location (A)</p> Signup and view all the answers

What task type might virtual teams not be suitable for, as mentioned in the text?

<p>Tasks requiring different areas of expertise (A)</p> Signup and view all the answers

What issue may arise in virtual teams due to a lack of common knowledge among team members?

<p>Increased miscommunication (C)</p> Signup and view all the answers

What does an initial face-to-face kick-off meeting aim to address in virtual teams?

<p>Lack of shared common knowledge (C)</p> Signup and view all the answers

What is one factor that makes training most effective?

<p>Having a large difference between actual and needed KSA's (C)</p> Signup and view all the answers

What is team efficacy defined as in the text?

<p>Belief in the team's capability to perform a task successfully (B)</p> Signup and view all the answers

Why might members with negative diversity beliefs benefit more from diversity training?

<p>They engage in more systematic information processing (D)</p> Signup and view all the answers

What does the text suggest about the effect of low diversity in a group along with less positive beliefs on creativity?

<p>It has a negative effect on creativity (A)</p> Signup and view all the answers

What do previous research findings indicate about diversity training and diversity efficacy beliefs?

<p>Diversity training leads to increased diversity efficacy beliefs (A)</p> Signup and view all the answers

Why is it important to take a mediator approach instead of just looking at simple models in studying diversity and creativity?

<p>No main effect was found of diversity and creativity in previous studies (D)</p> Signup and view all the answers

What are KSA’s an acronym for?

<p>Knowledge, Skills, Attitudes (D)</p> Signup and view all the answers

What effect does having positive diversity beliefs have on the effectiveness of diversity training?

<p>Positive beliefs increase the effectiveness of training (C)</p> Signup and view all the answers

Why is having negative diversity beliefs beneficial for training according to the text?

<p>Negative belief members engage more with the material (B)</p> Signup and view all the answers

What is the shared belief in the team's capability to perform a task successfully known as?

<p>Team efficacy (A)</p> Signup and view all the answers

What is the relationship between external communication and team cohesion?

<p>Negative (C)</p> Signup and view all the answers

How does continuing to rely on transactive memory after member replacement impact group performance?

<p>Causes performance decline (C)</p> Signup and view all the answers

What does social identity consist of according to the text?

<p>Value and significance of group membership (A)</p> Signup and view all the answers

How does lack of superordinate identity impact acceptance of newcomer suggestions?

<p>Reduces acceptance (C)</p> Signup and view all the answers

What is the consequence of hostilities and negative attitudes between groups according to Realistic conflict theory?

<p>Decreased intergroup relations (C)</p> Signup and view all the answers

How do groups perceive their need for each other under positive interdependence?

<p>As interdependent partners (B)</p> Signup and view all the answers

What is the role of intergroup relations in the text?

<p>To affect intragroup dynamics (B)</p> Signup and view all the answers

What does social categorization lead members to see their group as?

<p>More homogeneous and more extreme (C)</p> Signup and view all the answers

What motivates group members to positively distinguish their group from other groups?

<p>Striving for a positive social identity (C)</p> Signup and view all the answers

Under what conditions do hostilities and negative attitudes between groups develop according to Realistic conflict theory?

<p>Under negative interdependence (B)</p> Signup and view all the answers

According to social identity theory, when do people tend to identify with a group?

<p>When group membership provides a positive social identity (B)</p> Signup and view all the answers

What is the main difference in behavior between individuals and groups as mentioned in the text?

<p>Individuals prefer self-interest while groups focus on joint interests (D)</p> Signup and view all the answers

What is the result of depersonalization, according to self-categorization theory?

<p>Shift from seeing people as individuals to seeing them as group members (B)</p> Signup and view all the answers

What is the role of intergroup interdependence according to Realistic conflict theory?

<p>To promote hostilities between groups (D)</p> Signup and view all the answers

How does the combination of group salience and intergroup competition affect group members?

<p>Motivates them to positively distinguish their group from others (D)</p> Signup and view all the answers

What effect does the discontinuity effect highlight about group behavior?

<p>Groups exhibit more competitive behavior than individuals (B)</p> Signup and view all the answers

What is the tendency of intergroup bias according to the text?

<p>To treat and evaluate in-group members more favorably than out-group members (B)</p> Signup and view all the answers

What is the outcome of groups expecting other groups to be competitive?

<p>Increases likelihood of competition between groups (D)</p> Signup and view all the answers

What influences how hard group members are prepared to work for their group?

<p>Group salience and identification with the group (D)</p> Signup and view all the answers

Why do people strive for a positive social identity according to the text?

<p>To fulfill the need for a positive self-view (B)</p> Signup and view all the answers

'A shift from seeing people as individuals to seeing them as group members' relates to which concept in the text?

<p>'Depersonalization' (C)</p> Signup and view all the answers

Why is training most effective when there is a large difference between actual and needed KSA’s?

<p>Because it ensures a better match between training content and task requirements (B)</p> Signup and view all the answers

Why do members with negative diversity beliefs benefit more from diversity training according to the text?

<p>Because they have more to gain and engage in systematic information processing (A)</p> Signup and view all the answers

How does having less positive diversity beliefs and low diversity in a group affect creativity after diversity training?

<p>It may actually lead to negative effects on creativity (B)</p> Signup and view all the answers

What is team efficacy defined as in the text?

<p>Shared belief in the team's capability to perform a task successfully (D)</p> Signup and view all the answers

Why is it important to consider team efficacy as a mediator when studying the impact of training on performance?

<p>To avoid focusing solely on individual performance improvements (D)</p> Signup and view all the answers

What role does diversity training play in influencing diversity efficacy beliefs?

<p>It leads to increased diversity efficacy beliefs (C)</p> Signup and view all the answers

Under what conditions might anonymity in computer-mediated communication increase conformity to group norms?

<p>When there is a lack of accountability for individual contributions (A)</p> Signup and view all the answers

How does social identity model of deindividuation effects suggest anonymity affects social influence in computer mediated communication?

<p>Enhances social influence by reducing personal responsibility (D)</p> Signup and view all the answers

What do hostilities and negative attitudes between groups develop according to Realistic conflict theory?

<p>Due to competition over limited resources or power (B)</p> Signup and view all the answers

How does boundary-spanning contribute to team cohesion?

<p>By promoting open communication between teams (A)</p> Signup and view all the answers

How does boundary-spanning impact team cohesion?

<p>It has a negative effect (A)</p> Signup and view all the answers

What happens to the accuracy of the transactive memory system after member replacement?

<p>It becomes less accurate (A)</p> Signup and view all the answers

What impact does lack of superordinate identity have on newcomer suggestions?

<p>It leads to rejection regardless of quality (C)</p> Signup and view all the answers

What concept involves moving resources into or out of a group within an organization?

<p>Transactive memory (C)</p> Signup and view all the answers

How does intergroup presence affect intragroup dynamics according to the text?

<p>It creates specific intergroup processes that affect intragroup dynamics (B)</p> Signup and view all the answers

What problem arises when groups continue to rely on their transactive memory after member replacement?

<p>Decreased performance (B)</p> Signup and view all the answers

How does functional diversity impact internal communication in teams?

<p>It decreases internal communication (D)</p> Signup and view all the answers

What motivates group members to positively distinguish their group from other groups?

<p>Striving for a positive social identity (A)</p> Signup and view all the answers

What is the relationship between membership change and group performance based on the text?

<p>It impacts both potential performance and actual performance (D)</p> Signup and view all the answers

How does depersonalization impact group dynamics according to self-categorization theory?

<p>Leads to perceiving individuals solely as group members (B)</p> Signup and view all the answers

What is the main factor that influences how hard group members are prepared to work for their group?

<p>Identification with the group and salience of group membership (D)</p> Signup and view all the answers

How does intergroup competition influence group behavior?

<p>Motivates group members to work harder to distinguish their group positively (B)</p> Signup and view all the answers

What role does social identity play in motivating individuals within a group?

<p>Motivating individuals to strive for a positive social identity (C)</p> Signup and view all the answers

Why might intergroup bias occur among group members?

<p>Due to a tendency to evaluate one's own group more favorably (A)</p> Signup and view all the answers

'A shift from seeing people as individuals to seeing them as group members' relates to which concept in the text?

<p>'Depersonalization' (A)</p> Signup and view all the answers

What tends to lead to depersonalization in social categorization processes?

<p>'Seeing individuals as part of a collective' (B)</p> Signup and view all the answers

What is the key concept behind the contact hypothesis for reducing ingroup bias?

<p>Promoting dual identities among group members (A)</p> Signup and view all the answers

How does media richness influence the interpretation of messages in synchronous communication?

<p>By providing immediate feedback to check message interpretation (C)</p> Signup and view all the answers

What is one way to reduce identification problems for the dominated group in merger situations?

<p>Emphasize dual identities and value both pre-merger groups (D)</p> Signup and view all the answers

What is the role of social re-categorization processes in mergers?

<p>Help reduce ingroup bias by influencing categorization processes (D)</p> Signup and view all the answers

How does emphasizing individuality rather than group membership contribute to reducing ingroup bias?

<p>By promoting social re-categorization processes (D)</p> Signup and view all the answers

What is the significance of focusing group members on an overarching social category in reducing ingroup bias?

<p>Helps encompass both groups under a shared identity (C)</p> Signup and view all the answers

How does social re-categorization contribute to reducing ingroup bias during mergers?

<p>By influencing social categorization processes (C)</p> Signup and view all the answers

What is the main goal of the contact hypothesis in relation to reducing prejudice and ingroup bias?

<p>Reducing prejudice through direct positive contact between different groups (B)</p> Signup and view all the answers

What are the primary focuses of team trainings as mentioned in the text?

<p>Enhancing taskwork, teamwork, and process improvement skills (B)</p> Signup and view all the answers

How is team size categorized in the research mentioned in the text?

<p>Small teams (2 members), medium size teams (3-4 members), large teams (5 or more members) (B)</p> Signup and view all the answers

What aspect of team training effectiveness do moderators like membership stability and team size influence?

<p>Performance outcomes (A)</p> Signup and view all the answers

What was the main finding regarding process outcomes for intact teams and ad hoc teams?

<p>Process outcomes were highly similar (D)</p> Signup and view all the answers

Which factor from the text plays a key role in determining the effectiveness of team training?

<p>Membership stability (B)</p> Signup and view all the answers

What did the study partially support regarding Hypothesis 7?

<p>Performance outcomes differed between intact and ad hoc teams (D)</p> Signup and view all the answers

How does the research differentiate between taskwork and teamwork in team training?

<p>'Taskwork' relates to task efficiency while 'teamwork' involves interpersonal interactions (C)</p> Signup and view all the answers

What did the study aim to achieve by examining moderators for team training effectiveness?

<p>To understand factors that influence the effectiveness of team training (C)</p> Signup and view all the answers

'Results here indicated that especially performance outcomes differed between intact teams and ad hoc teams.' What was this specific finding mentioned in relation to?

<p>'The impact of team training on performance' (D)</p> Signup and view all the answers

'There is a need for a more accurate understanding of the impact of team training on performance.' What motivates this research goal according to the text?

<p>'To understand what type of team training works best' (C)</p> Signup and view all the answers

What theory emphasizes the role of intergroup interdependence in shaping hostilities between groups?

<p>Realistic conflict theory</p> Signup and view all the answers

What phenomenon, highlighted in the text, explains why groups are more likely to focus on self-interest rather than joint interests?

<p>Discontinuity effect</p> Signup and view all the answers

Under what condition do groups expect other groups to be competitive, according to the text?

<p>Negative interdependence</p> Signup and view all the answers

What is the term used in the text to describe the outcome of groups expecting other groups to be competitive?

<p>Hostilities</p> Signup and view all the answers

How do individuals and groups differ in their approach to competitive behavior, as mentioned in the text?

<p>Groups focus on self-interest, while individuals often choose to cooperate for better collective outcomes.</p> Signup and view all the answers

Why might members with negative diversity beliefs benefit more from diversity training?

<p>They have more to gain from such a training and engage in more systematic information processing.</p> Signup and view all the answers

What is the role of team efficacy in training effectiveness according to the text?

<p>Team efficacy can mediate the effectiveness of diversity training.</p> Signup and view all the answers

How does having less positive diversity beliefs and low diversity in a group affect creativity training?

<p>It could lead to negative effects of diversity training on creativity.</p> Signup and view all the answers

What is the significance of the difference between actual and needed KSA’s in training effectiveness?

<p>Training is most effective when there is a large difference between actual and needed KSA’s.</p> Signup and view all the answers

How does diversity training impact diversity efficacy beliefs?

<p>Diversity training leads to increased diversity efficacy beliefs.</p> Signup and view all the answers

Explain the interplay between diversity training and diversity beliefs on team creativity in nationality diverse teams.

<p>The relationship between diversity training and team creativity in nationality diverse teams is moderated by diversity beliefs.</p> Signup and view all the answers

What are the dual effects of nationality diversity on team creativity?

<p>Nationality diversity can inspire divergent and flexible thinking, but it can also lead to subgroup conflicts and undermine trust.</p> Signup and view all the answers

How does subgroup categorization based on nationality diversity affect team dynamics?

<p>It leads to conflicts, favoritism towards one's own nationality subgroup, and undermines trust and communication between subgroups.</p> Signup and view all the answers

What is the role of team efficacy in the relationship between diversity training and team creativity?

<p>Team efficacy acts as a mediator in the relationship between diversity training and team creativity in nationality diverse teams.</p> Signup and view all the answers

How do the different thinking styles, knowledge, and ideas in nationality diverse teams influence team creativity?

<p>They can inspire divergent and flexible thinking, preventing groupthink and enhancing creativity.</p> Signup and view all the answers

What are some factors that the effects of media richness on group performance likely depend on?

<p>Level of and distribution of expertise among group members, type of task, task difficulty, amount of interdependence among group members</p> Signup and view all the answers

What is the main advantage of virtual teams according to the text?

<p>The possibility to recruit experts irrespective of their location</p> Signup and view all the answers

What challenges may arise in virtual teams due to lack of mutual knowledge and trust?

<p>Problems and miscommunication</p> Signup and view all the answers

In what scenario does anonymity in computer mediated communication have a dual impact on social influence?

<p>When group members' social identity is salient</p> Signup and view all the answers

What is one potential benefit of an initial face-to-face kick-off meeting for virtual teams?

<p>Helping to establish common knowledge and trust</p> Signup and view all the answers

How does social identity theory explain the motivation behind intergroup bias?

<p>People strive for a positive social identity by perceiving their own group as superior, leading to intergroup bias.</p> Signup and view all the answers

What concept can motivate group members to work harder to positively distinguish their group from others?

<p>Intergroup competition</p> Signup and view all the answers

How do social categorization processes influence the perception of individuals within a group?

<p>They lead to depersonalization, shifting from seeing individuals to group members.</p> Signup and view all the answers

What is the role of self-categorization theory in how people categorize others?

<p>Tendency to categorize people into meaningful social categories.</p> Signup and view all the answers

How does the salience of group membership and identification with the group influence group members' effort?

<p>It determines how hard members are prepared to work for their group.</p> Signup and view all the answers

How does social categorization contribute to group polarization?

<p>By leading members to see their group as more homogeneous and more extreme.</p> Signup and view all the answers

What role does intergroup interdependence play in Realistic conflict theory?

<p>It determines the development of hostilities and negative attitudes between groups.</p> Signup and view all the answers

What is the difference between how individuals and groups behave in competitive situations?

<p>Individuals often cooperate for collective outcomes, while groups often choose to compete.</p> Signup and view all the answers

How does the discontinuity effect manifest in group behavior?

<p>Groups are more likely to focus on self-interest rather than joint interests.</p> Signup and view all the answers

Under what conditions do hostilities and negative attitudes between groups develop according to Realistic conflict theory?

<p>Under conditions of negative interdependence.</p> Signup and view all the answers

How do optimal contact conditions influence social categorization processes?

<p>They reduce ingroup bias by emphasizing individuality rather than group membership and focusing on an overarching social category.</p> Signup and view all the answers

What is the significance of emphasizing dual identities in the context of mergers?

<p>It can help reduce identification problems for the dominated group by valuing both high- and low-status premerger groups.</p> Signup and view all the answers

How does media richness impact the interpretation of messages in synchronous communication?

<p>Media richness refers to the degree to which a medium provides cues for interpreting messages and immediate feedback, which aids in accurate message interpretation.</p> Signup and view all the answers

What role does social re-categorization play during mergers?

<p>Social re-categorization processes are important in merger situations where two unequal groups are merging.</p> Signup and view all the answers

How does the dominant group's continuity of social identity impact merger situations?

<p>Members of the dominant group experience continuity of their social identity during mergers, which may not be the case for the dominated group.</p> Signup and view all the answers

What are the potential positive and negative effects of nationality diversity on team creativity?

<p>Potential positive effects include inspiring divergent thinking and preventing groupthink. Potential negative effects include conflicts and undermining trust.</p> Signup and view all the answers

How does the interplay of diversity training and diversity beliefs impact team creativity in nationality diverse teams?

<p>The effectiveness of diversity training depends on an interaction between training design, trainee characteristics, and the work environment.</p> Signup and view all the answers

What role does subgroup categorization based on nationality diversity play in team dynamics?

<p>Subgroup categorization based on nationality diversity can lead to conflicts and undermine trust and communication between subgroups.</p> Signup and view all the answers

How does diversity training impact diversity efficacy beliefs?

<p>Diversity training can influence diversity efficacy beliefs by shaping how team members perceive their ability to work effectively in diverse teams.</p> Signup and view all the answers

What are the dual effects of nationality diversity on team creativity?

<p>Nationality diversity can inspire divergent thinking and prevent groupthink, but it can also lead to conflicts and undermine trust between subgroups.</p> Signup and view all the answers

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