Computer Mediated Communication and Social Influence Quiz
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Questions and Answers

What does boundary-spanning involve?

  • Moving resources out of the group
  • Moving resources into the group
  • Both moving resources into the group and from the group to other parts of an organization (correct)
  • Not related to resource movement
  • How does external communication relate to team cohesion?

  • Positively correlated
  • No correlation
  • Negatively correlated (correct)
  • External communication has no effect on team cohesion
  • What happens to the transactive memory system after member replacement in a group?

  • It becomes less accurate (correct)
  • It becomes more accurate
  • It is not affected by member replacement
  • It remains the same
  • How does lack of superordinate identity affect newcomer's suggestions?

    <p>Results in rejection of suggestions</p> Signup and view all the answers

    Which theoretical perspective is usually used to study intergroup relations?

    <p>Social identity and self-categorization theory</p> Signup and view all the answers

    What is social identity a part of?

    <p>Self-concept that derives from group membership plus its value and significance</p> Signup and view all the answers

    How does functional diversity impact communication in teams?

    <p>Increases external communication and decreases internal communication</p> Signup and view all the answers

    What effect does continuing to rely on transactive memory after member replacement have on group performance?

    <p>Performance declines</p> Signup and view all the answers

    What is one consequence of social categorization processes?

    <p>Leading to group polarization</p> Signup and view all the answers

    What role does intergroup interdependence play in Realistic conflict theory?

    <p>Contributes to group hostility under negative interdependence</p> Signup and view all the answers

    Under positive interdependence, how do groups perceive their need for each other?

    <p>As needing each other to achieve goals</p> Signup and view all the answers

    What behavior is more likely from groups according to the discontinuity effect?

    <p>Competitive behavior</p> Signup and view all the answers

    In what conditions do hostilities and negative attitudes between groups develop according to Realistic conflict theory?

    <p>Under negative interdependence</p> Signup and view all the answers

    Why do group members often expect other groups to be competitive?

    <p>Focusing on self-interest rather than joint interests</p> Signup and view all the answers

    What does conforming to the group lead to according to the text?

    <p>Enhanced group homogeneity and extremity</p> Signup and view all the answers

    What does Realistic conflict theory suggest about positive intergroup relations?

    <p>Develop under positive interdependence conditions</p> Signup and view all the answers

    What advantage does computer mediated communication have over face-to-face groups during idea generation?

    <p>It requires less coordination</p> Signup and view all the answers

    According to the social identity model of deindividuation effects, how does anonymity affect social influence in computer mediated communication?

    <p>It increases social influence</p> Signup and view all the answers

    In what scenario does anonymity in computer mediated communication increase conformity to group norms?

    <p>When social identity is salient</p> Signup and view all the answers

    What factor is likely to influence the effects of media richness on group performance?

    <p>The amount of interdependence among group members</p> Signup and view all the answers

    What is a key advantage of virtual teams highlighted in the text?

    <p>Recruitment of experts regardless of location</p> Signup and view all the answers

    What task type might virtual teams not be suitable for, as mentioned in the text?

    <p>Tasks requiring different areas of expertise</p> Signup and view all the answers

    What issue may arise in virtual teams due to a lack of common knowledge among team members?

    <p>Increased miscommunication</p> Signup and view all the answers

    What does an initial face-to-face kick-off meeting aim to address in virtual teams?

    <p>Lack of shared common knowledge</p> Signup and view all the answers

    What is one factor that makes training most effective?

    <p>Having a large difference between actual and needed KSA's</p> Signup and view all the answers

    What is team efficacy defined as in the text?

    <p>Belief in the team's capability to perform a task successfully</p> Signup and view all the answers

    Why might members with negative diversity beliefs benefit more from diversity training?

    <p>They engage in more systematic information processing</p> Signup and view all the answers

    What does the text suggest about the effect of low diversity in a group along with less positive beliefs on creativity?

    <p>It has a negative effect on creativity</p> Signup and view all the answers

    What do previous research findings indicate about diversity training and diversity efficacy beliefs?

    <p>Diversity training leads to increased diversity efficacy beliefs</p> Signup and view all the answers

    Why is it important to take a mediator approach instead of just looking at simple models in studying diversity and creativity?

    <p>No main effect was found of diversity and creativity in previous studies</p> Signup and view all the answers

    What are KSA’s an acronym for?

    <p>Knowledge, Skills, Attitudes</p> Signup and view all the answers

    What effect does having positive diversity beliefs have on the effectiveness of diversity training?

    <p>Positive beliefs increase the effectiveness of training</p> Signup and view all the answers

    Why is having negative diversity beliefs beneficial for training according to the text?

    <p>Negative belief members engage more with the material</p> Signup and view all the answers

    What is the shared belief in the team's capability to perform a task successfully known as?

    <p>Team efficacy</p> Signup and view all the answers

    What is the relationship between external communication and team cohesion?

    <p>Negative</p> Signup and view all the answers

    How does continuing to rely on transactive memory after member replacement impact group performance?

    <p>Causes performance decline</p> Signup and view all the answers

    What does social identity consist of according to the text?

    <p>Value and significance of group membership</p> Signup and view all the answers

    How does lack of superordinate identity impact acceptance of newcomer suggestions?

    <p>Reduces acceptance</p> Signup and view all the answers

    What is the consequence of hostilities and negative attitudes between groups according to Realistic conflict theory?

    <p>Decreased intergroup relations</p> Signup and view all the answers

    How do groups perceive their need for each other under positive interdependence?

    <p>As interdependent partners</p> Signup and view all the answers

    What is the role of intergroup relations in the text?

    <p>To affect intragroup dynamics</p> Signup and view all the answers

    What does social categorization lead members to see their group as?

    <p>More homogeneous and more extreme</p> Signup and view all the answers

    What motivates group members to positively distinguish their group from other groups?

    <p>Striving for a positive social identity</p> Signup and view all the answers

    Under what conditions do hostilities and negative attitudes between groups develop according to Realistic conflict theory?

    <p>Under negative interdependence</p> Signup and view all the answers

    According to social identity theory, when do people tend to identify with a group?

    <p>When group membership provides a positive social identity</p> Signup and view all the answers

    What is the main difference in behavior between individuals and groups as mentioned in the text?

    <p>Individuals prefer self-interest while groups focus on joint interests</p> Signup and view all the answers

    What is the result of depersonalization, according to self-categorization theory?

    <p>Shift from seeing people as individuals to seeing them as group members</p> Signup and view all the answers

    What is the role of intergroup interdependence according to Realistic conflict theory?

    <p>To promote hostilities between groups</p> Signup and view all the answers

    How does the combination of group salience and intergroup competition affect group members?

    <p>Motivates them to positively distinguish their group from others</p> Signup and view all the answers

    What effect does the discontinuity effect highlight about group behavior?

    <p>Groups exhibit more competitive behavior than individuals</p> Signup and view all the answers

    What is the tendency of intergroup bias according to the text?

    <p>To treat and evaluate in-group members more favorably than out-group members</p> Signup and view all the answers

    What is the outcome of groups expecting other groups to be competitive?

    <p>Increases likelihood of competition between groups</p> Signup and view all the answers

    What influences how hard group members are prepared to work for their group?

    <p>Group salience and identification with the group</p> Signup and view all the answers

    Why do people strive for a positive social identity according to the text?

    <p>To fulfill the need for a positive self-view</p> Signup and view all the answers

    'A shift from seeing people as individuals to seeing them as group members' relates to which concept in the text?

    <p>'Depersonalization'</p> Signup and view all the answers

    Why is training most effective when there is a large difference between actual and needed KSA’s?

    <p>Because it ensures a better match between training content and task requirements</p> Signup and view all the answers

    Why do members with negative diversity beliefs benefit more from diversity training according to the text?

    <p>Because they have more to gain and engage in systematic information processing</p> Signup and view all the answers

    How does having less positive diversity beliefs and low diversity in a group affect creativity after diversity training?

    <p>It may actually lead to negative effects on creativity</p> Signup and view all the answers

    What is team efficacy defined as in the text?

    <p>Shared belief in the team's capability to perform a task successfully</p> Signup and view all the answers

    Why is it important to consider team efficacy as a mediator when studying the impact of training on performance?

    <p>To avoid focusing solely on individual performance improvements</p> Signup and view all the answers

    What role does diversity training play in influencing diversity efficacy beliefs?

    <p>It leads to increased diversity efficacy beliefs</p> Signup and view all the answers

    Under what conditions might anonymity in computer-mediated communication increase conformity to group norms?

    <p>When there is a lack of accountability for individual contributions</p> Signup and view all the answers

    How does social identity model of deindividuation effects suggest anonymity affects social influence in computer mediated communication?

    <p>Enhances social influence by reducing personal responsibility</p> Signup and view all the answers

    What do hostilities and negative attitudes between groups develop according to Realistic conflict theory?

    <p>Due to competition over limited resources or power</p> Signup and view all the answers

    How does boundary-spanning contribute to team cohesion?

    <p>By promoting open communication between teams</p> Signup and view all the answers

    How does boundary-spanning impact team cohesion?

    <p>It has a negative effect</p> Signup and view all the answers

    What happens to the accuracy of the transactive memory system after member replacement?

    <p>It becomes less accurate</p> Signup and view all the answers

    What impact does lack of superordinate identity have on newcomer suggestions?

    <p>It leads to rejection regardless of quality</p> Signup and view all the answers

    What concept involves moving resources into or out of a group within an organization?

    <p>Transactive memory</p> Signup and view all the answers

    How does intergroup presence affect intragroup dynamics according to the text?

    <p>It creates specific intergroup processes that affect intragroup dynamics</p> Signup and view all the answers

    What problem arises when groups continue to rely on their transactive memory after member replacement?

    <p>Decreased performance</p> Signup and view all the answers

    How does functional diversity impact internal communication in teams?

    <p>It decreases internal communication</p> Signup and view all the answers

    What motivates group members to positively distinguish their group from other groups?

    <p>Striving for a positive social identity</p> Signup and view all the answers

    What is the relationship between membership change and group performance based on the text?

    <p>It impacts both potential performance and actual performance</p> Signup and view all the answers

    How does depersonalization impact group dynamics according to self-categorization theory?

    <p>Leads to perceiving individuals solely as group members</p> Signup and view all the answers

    What is the main factor that influences how hard group members are prepared to work for their group?

    <p>Identification with the group and salience of group membership</p> Signup and view all the answers

    How does intergroup competition influence group behavior?

    <p>Motivates group members to work harder to distinguish their group positively</p> Signup and view all the answers

    What role does social identity play in motivating individuals within a group?

    <p>Motivating individuals to strive for a positive social identity</p> Signup and view all the answers

    Why might intergroup bias occur among group members?

    <p>Due to a tendency to evaluate one's own group more favorably</p> Signup and view all the answers

    'A shift from seeing people as individuals to seeing them as group members' relates to which concept in the text?

    <p>'Depersonalization'</p> Signup and view all the answers

    What tends to lead to depersonalization in social categorization processes?

    <p>'Seeing individuals as part of a collective'</p> Signup and view all the answers

    What is the key concept behind the contact hypothesis for reducing ingroup bias?

    <p>Promoting dual identities among group members</p> Signup and view all the answers

    How does media richness influence the interpretation of messages in synchronous communication?

    <p>By providing immediate feedback to check message interpretation</p> Signup and view all the answers

    What is one way to reduce identification problems for the dominated group in merger situations?

    <p>Emphasize dual identities and value both pre-merger groups</p> Signup and view all the answers

    What is the role of social re-categorization processes in mergers?

    <p>Help reduce ingroup bias by influencing categorization processes</p> Signup and view all the answers

    How does emphasizing individuality rather than group membership contribute to reducing ingroup bias?

    <p>By promoting social re-categorization processes</p> Signup and view all the answers

    What is the significance of focusing group members on an overarching social category in reducing ingroup bias?

    <p>Helps encompass both groups under a shared identity</p> Signup and view all the answers

    How does social re-categorization contribute to reducing ingroup bias during mergers?

    <p>By influencing social categorization processes</p> Signup and view all the answers

    What is the main goal of the contact hypothesis in relation to reducing prejudice and ingroup bias?

    <p>Reducing prejudice through direct positive contact between different groups</p> Signup and view all the answers

    What are the primary focuses of team trainings as mentioned in the text?

    <p>Enhancing taskwork, teamwork, and process improvement skills</p> Signup and view all the answers

    How is team size categorized in the research mentioned in the text?

    <p>Small teams (2 members), medium size teams (3-4 members), large teams (5 or more members)</p> Signup and view all the answers

    What aspect of team training effectiveness do moderators like membership stability and team size influence?

    <p>Performance outcomes</p> Signup and view all the answers

    What was the main finding regarding process outcomes for intact teams and ad hoc teams?

    <p>Process outcomes were highly similar</p> Signup and view all the answers

    Which factor from the text plays a key role in determining the effectiveness of team training?

    <p>Membership stability</p> Signup and view all the answers

    What did the study partially support regarding Hypothesis 7?

    <p>Performance outcomes differed between intact and ad hoc teams</p> Signup and view all the answers

    How does the research differentiate between taskwork and teamwork in team training?

    <p>'Taskwork' relates to task efficiency while 'teamwork' involves interpersonal interactions</p> Signup and view all the answers

    What did the study aim to achieve by examining moderators for team training effectiveness?

    <p>To understand factors that influence the effectiveness of team training</p> Signup and view all the answers

    'Results here indicated that especially performance outcomes differed between intact teams and ad hoc teams.' What was this specific finding mentioned in relation to?

    <p>'The impact of team training on performance'</p> Signup and view all the answers

    'There is a need for a more accurate understanding of the impact of team training on performance.' What motivates this research goal according to the text?

    <p>'To understand what type of team training works best'</p> Signup and view all the answers

    What theory emphasizes the role of intergroup interdependence in shaping hostilities between groups?

    <p>Realistic conflict theory</p> Signup and view all the answers

    What phenomenon, highlighted in the text, explains why groups are more likely to focus on self-interest rather than joint interests?

    <p>Discontinuity effect</p> Signup and view all the answers

    Under what condition do groups expect other groups to be competitive, according to the text?

    <p>Negative interdependence</p> Signup and view all the answers

    What is the term used in the text to describe the outcome of groups expecting other groups to be competitive?

    <p>Hostilities</p> Signup and view all the answers

    How do individuals and groups differ in their approach to competitive behavior, as mentioned in the text?

    <p>Groups focus on self-interest, while individuals often choose to cooperate for better collective outcomes.</p> Signup and view all the answers

    Why might members with negative diversity beliefs benefit more from diversity training?

    <p>They have more to gain from such a training and engage in more systematic information processing.</p> Signup and view all the answers

    What is the role of team efficacy in training effectiveness according to the text?

    <p>Team efficacy can mediate the effectiveness of diversity training.</p> Signup and view all the answers

    How does having less positive diversity beliefs and low diversity in a group affect creativity training?

    <p>It could lead to negative effects of diversity training on creativity.</p> Signup and view all the answers

    What is the significance of the difference between actual and needed KSA’s in training effectiveness?

    <p>Training is most effective when there is a large difference between actual and needed KSA’s.</p> Signup and view all the answers

    How does diversity training impact diversity efficacy beliefs?

    <p>Diversity training leads to increased diversity efficacy beliefs.</p> Signup and view all the answers

    Explain the interplay between diversity training and diversity beliefs on team creativity in nationality diverse teams.

    <p>The relationship between diversity training and team creativity in nationality diverse teams is moderated by diversity beliefs.</p> Signup and view all the answers

    What are the dual effects of nationality diversity on team creativity?

    <p>Nationality diversity can inspire divergent and flexible thinking, but it can also lead to subgroup conflicts and undermine trust.</p> Signup and view all the answers

    How does subgroup categorization based on nationality diversity affect team dynamics?

    <p>It leads to conflicts, favoritism towards one's own nationality subgroup, and undermines trust and communication between subgroups.</p> Signup and view all the answers

    What is the role of team efficacy in the relationship between diversity training and team creativity?

    <p>Team efficacy acts as a mediator in the relationship between diversity training and team creativity in nationality diverse teams.</p> Signup and view all the answers

    How do the different thinking styles, knowledge, and ideas in nationality diverse teams influence team creativity?

    <p>They can inspire divergent and flexible thinking, preventing groupthink and enhancing creativity.</p> Signup and view all the answers

    What are some factors that the effects of media richness on group performance likely depend on?

    <p>Level of and distribution of expertise among group members, type of task, task difficulty, amount of interdependence among group members</p> Signup and view all the answers

    What is the main advantage of virtual teams according to the text?

    <p>The possibility to recruit experts irrespective of their location</p> Signup and view all the answers

    What challenges may arise in virtual teams due to lack of mutual knowledge and trust?

    <p>Problems and miscommunication</p> Signup and view all the answers

    In what scenario does anonymity in computer mediated communication have a dual impact on social influence?

    <p>When group members' social identity is salient</p> Signup and view all the answers

    What is one potential benefit of an initial face-to-face kick-off meeting for virtual teams?

    <p>Helping to establish common knowledge and trust</p> Signup and view all the answers

    How does social identity theory explain the motivation behind intergroup bias?

    <p>People strive for a positive social identity by perceiving their own group as superior, leading to intergroup bias.</p> Signup and view all the answers

    What concept can motivate group members to work harder to positively distinguish their group from others?

    <p>Intergroup competition</p> Signup and view all the answers

    How do social categorization processes influence the perception of individuals within a group?

    <p>They lead to depersonalization, shifting from seeing individuals to group members.</p> Signup and view all the answers

    What is the role of self-categorization theory in how people categorize others?

    <p>Tendency to categorize people into meaningful social categories.</p> Signup and view all the answers

    How does the salience of group membership and identification with the group influence group members' effort?

    <p>It determines how hard members are prepared to work for their group.</p> Signup and view all the answers

    How does social categorization contribute to group polarization?

    <p>By leading members to see their group as more homogeneous and more extreme.</p> Signup and view all the answers

    What role does intergroup interdependence play in Realistic conflict theory?

    <p>It determines the development of hostilities and negative attitudes between groups.</p> Signup and view all the answers

    What is the difference between how individuals and groups behave in competitive situations?

    <p>Individuals often cooperate for collective outcomes, while groups often choose to compete.</p> Signup and view all the answers

    How does the discontinuity effect manifest in group behavior?

    <p>Groups are more likely to focus on self-interest rather than joint interests.</p> Signup and view all the answers

    Under what conditions do hostilities and negative attitudes between groups develop according to Realistic conflict theory?

    <p>Under conditions of negative interdependence.</p> Signup and view all the answers

    How do optimal contact conditions influence social categorization processes?

    <p>They reduce ingroup bias by emphasizing individuality rather than group membership and focusing on an overarching social category.</p> Signup and view all the answers

    What is the significance of emphasizing dual identities in the context of mergers?

    <p>It can help reduce identification problems for the dominated group by valuing both high- and low-status premerger groups.</p> Signup and view all the answers

    How does media richness impact the interpretation of messages in synchronous communication?

    <p>Media richness refers to the degree to which a medium provides cues for interpreting messages and immediate feedback, which aids in accurate message interpretation.</p> Signup and view all the answers

    What role does social re-categorization play during mergers?

    <p>Social re-categorization processes are important in merger situations where two unequal groups are merging.</p> Signup and view all the answers

    How does the dominant group's continuity of social identity impact merger situations?

    <p>Members of the dominant group experience continuity of their social identity during mergers, which may not be the case for the dominated group.</p> Signup and view all the answers

    What are the potential positive and negative effects of nationality diversity on team creativity?

    <p>Potential positive effects include inspiring divergent thinking and preventing groupthink. Potential negative effects include conflicts and undermining trust.</p> Signup and view all the answers

    How does the interplay of diversity training and diversity beliefs impact team creativity in nationality diverse teams?

    <p>The effectiveness of diversity training depends on an interaction between training design, trainee characteristics, and the work environment.</p> Signup and view all the answers

    What role does subgroup categorization based on nationality diversity play in team dynamics?

    <p>Subgroup categorization based on nationality diversity can lead to conflicts and undermine trust and communication between subgroups.</p> Signup and view all the answers

    How does diversity training impact diversity efficacy beliefs?

    <p>Diversity training can influence diversity efficacy beliefs by shaping how team members perceive their ability to work effectively in diverse teams.</p> Signup and view all the answers

    What are the dual effects of nationality diversity on team creativity?

    <p>Nationality diversity can inspire divergent thinking and prevent groupthink, but it can also lead to conflicts and undermine trust between subgroups.</p> Signup and view all the answers

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