CompTIA A+ Core 1: Printer Settings

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126 Questions

Which of the following should the technician do to resolve an IP address conflict issue between Kate's laptop and desktop?

Set the laptop configuration to DHCP to prevent conflicts

Which DVI type does not provide support for analog signal transmission?

DVI D

Examples of cabling types used for mass storage devices include: (Select all that apply)

IDE/PATA

Which type of processor is generally preferred for mobile devices?

ARM

Which of the answers refer to the characteristic features of the signal carried through the VGA cable? (Select 2 answers)

Analog

Which of the following should not be connected to a UPS?

Laser printers

Which of the following should the technician focus on to meet the requirements of a customer using a desktop computer for browsing, video streaming, and gaming?

Four core processor

Which motherboard component can be used to reset a boot password and BIOS password?

Jumper

What should you do to troubleshoot a laptop with no working video output?

Toggle the video function key

You are setting up a wireless network. Which channel should you select for the 802.11 wireless network in the small business office?

6

Which wireless networking standard supports MIMO technology?

802.11n

What type of expansion slot should be used for a high-performance graphics card in a gaming desktop computer?

PCIe

Which of the following is NOT one of the three major components of a hard disk drive system?

Host adapter

Which of the following should you perform FIRST to troubleshoot a slow Windows CAD workstation that uses RAID 10 and has dual GPU cards?

Check the event log for any cache issues

Which type of cable is the most appropriate choice for running through drop ceilings?

Plenum

The eSATA connector features a distinct L-shape that prevents improper insertion of the connector plug into the eSATA port.

True

Which protocol and port number combinations are commonly used by spam filters? (Select 2 answers)

SMTP

Which device would BEST meet the needs of a business owner for securely using laptops in the office environment?

Docking station

Which type of power supply is needed to ensure a server does not lose power in case of a failure?

A redundant power supply

Which of the following IP addresses can be routed across the Internet?

129.52.50.15

Which network protocol secures web traffic via SSL/TLS encryption?

HTTPS

What is the best way to proceed when replacing a broken screen on a company laptop without vendor repair information?

Document and label the cable and screw locations

What is most likely the cause of a user's PC being sluggish, with HDD light constantly on and failed updates?

The HDD has no free space

Which network protocol do email servers use to transfer mail to each other?

SMTP

As a technical support specialist setting up a PC for video presentations in a conference room, which video connector would be the most appropriate choice?

HDMI

Which cable category was restricting the transmission speed to 100Mbps despite using a gigabit LAN card?

CAT 5

What are the two most likely causes of a laptop screen flickering issue?

A failing inverter

When a computer hibernates, does it save everything in memory on the hard disk before shutting down?

True

What should a technician do FIRST before replacing a laptop's HDD with an SSD?

Create a backup of the HDD

What type of cloud provider would allow a network engineer to move servers, routers, and switches to the cloud?

IAAS

What should be done FIRST to address an issue where the webcam is unable to open in video conferencing software?

Close other video software and retrying

Which CPU socket should a replacement motherboard have for an Intel Core i7-11700K processor?

LGA 1200

What built-in functionality allows the Intel UHD Graphics 630 to take over tasks normally handled by a dedicated graphics controller?

Integrated GPU

What type of software should the IT department look for if the CEO wants accounting software accessible via a Web browser without local installation?

SAAS

What term describes the ability of virtualization to quickly add or remove resources based on demand?

Rapid elasticity

What should a technician perform next to resolve a projector that powers off and on due to overheating issues?

Clean the filter

Documents sent to a printer are printing with abnormally wide margins. Where do you go to make this change?

Printing preferences

Which system parameter would be the most important for a computer technician to consider when selecting a power supply for a computer used at international conferences?

Input voltage

Which type of RAM is the technician most likely to use to install additional RAM in a desktop computer?

DDR5

Which peripheral would you most likely use for quick and accurate inventory management?

Barcode scanner

What is a possible solution when a technician sees the error message 'No input signal detected' on a monitor after powering on a PC?

Changing the connector setting on the monitor

Which command is most likely to resolve the issue of a user unable to browse the Internet after returning from vacation?

ipconfig /flushdns

Which RAID configuration meets the client's requirement of mirrored storage with two 4TB drives that can support one failure without data loss?

RAID 1

Which network tool would be best to help a technician identify the correct port on a patch panel when the port and panel are not labeled?

Toner probe

Which DNS database record returns a 128-bit IP address?

AAAA

Which memory type is primarily used in laptops?

SODIMM

Which device retains data over the long term?

SSD

Which system parameter is most important to consider when selecting a power supply for a computer used at international conferences?

Input voltage

What should a technician do NEXT after reporting an incident?

Document the incident

Plans are to upgrade a 100BaseT network to Gigabit Ethernet in the next 12 months. What is the BEST solution for both current and future needs?

Replace the current cable with a CAT6 cable.

Which line of small form factor motherboard types is dedicated to industrial and embedded PC applications?

ITX

What connector type provides power to graphics cards, CPUs, and cooling fans on a PC motherboard?

Molex connector

Which dedicated expansion slot/port on a PC motherboard enables connecting an M.2 device?

M key slot

To ensure calendar alerts appear on a corporate mobile device, what action is MOST likely to solve the issue?

Ensuring the corporate password is saved correctly in the calendar application

Which cloud concept should be used to migrate all common business applications, including email and fileshares, to the cloud?

SaaS

When a vital software won't run on the new version of Windows, what is the BEST option to enable its usage?

Upgrade all workstations and provide a virtual environment for the legacy software.

What did the technician likely forget to do when building a custom workstation that led to crashes?

Connect the case fans

What is the BEST method for a technician to ensure a network printer's IP address doesn't change?

Create an IP reservation for the printer on the DHCP server.

Why might a laptop show a weaker WiFi signal after replacing the LCD display?

The antenna is too close to the screen's power inverter.

When a user selects the work profile on a wireless network but cannot access office network resources, what is the likely cause?

The user is connected to the wrong wireless network.

What type of address does a DHCP server assign on a network?

Dynamic

What type of PC component commonly uses 80 mm and 120 mm sizes?

Case fans

What does an exclamation point next to a device in Device Manager indicate?

A driver is not properly installed for this device.

What generates beep codes in a computer?

POST

What should you be careful of when removing the fuser from a printer?

The fuser being hot

Which connector is commonly used for musical equipment like keyboards and synthesizers?

MIDI

What is it called when you move your CPU's speed beyond its normal operating range?

Overclocking

In the scenario described, what is the FIRST action the technician should take when dealing with a PC that has a ticking noise and degrading performance?

Attempt to extract data

Which optical disc format supports a data capacity of 25 GB?

Single-sided, single-layer Blu-ray Disc

What is the MOST likely cause of a user's issue with online videos based on the provided network information?

Faulty NIC

In a laptop with a bulging bottom casing and overheating issues, what component is MOST likely in need of replacement?

Battery

Which storage device is specifically designed for internal use in cameras?

Memory cards

What would an administrator use to migrate virtual machines from on-premises to the cloud?

IaaS

What is the likely cause of a wireless connection dropping or slowing down in a small office with roaming laptops?

Device interference

What is the maximum speed of USB 2.0 when transferring data?

480 Mbps

Which cloud model would be most suitable for maintaining critical system access during local internet outages?

Private cloud

What should a repair technician check FIRST when dealing with a laptop screen that occasionally shows a faded image in bright settings?

Ensure the backlight is functioning as expected

In the context of a persistent hard drive error message despite clean filesystem checks, what is the probable reason?

S.M.A.R.T failure

What connector type is commonly found on digital cameras for data transfer to laptops?

Mini-USB

What is the likely cause of a mobile phone overheating, slow charging, and reduced battery retention?

Defective battery

What is the most suitable solution for a Windows user needing to adhere to corporate data protection policies when copying files to portable media?

A USB 3.1 flash drive with BitLocker to Go installed

Which two standards use the same connector?

Thunderbolt 3

What term describes a computer network interconnecting multiple LANs within a city area?

MAN

A type of network consisting of computers and peripheral devices that use high-frequency radio waves to communicate with each other is referred to as:

WLAN

Which network device is most suitable for separating broadcast domains in a corporate network setup?

Router

Which connector type should be ensured for an iPhone 12 charging cable?

Lightning

To remove the insulation cover from electric wires, one would use a ________.

Cable stripper

The most likely cause of a smartphone not accepting its charging cable is that the charge port contains ________.

lint

To track users printing specific jobs containing hate speech, the most effective solution would be to utilize ________.

Audit logs

Which options refer to the 1000BASE-T standard? (Select 2 answers)

Twisted-pair copper cabling

When laptop users are unable to access network resources, the network administrator should check FIRST for issues related to ________.

DHCP

What is the tool used for verifying correct electrical connections of wires in a cable known as?

Cable tester

In a security setup requiring user authentication for office MFDs, how can users authenticate to the MFD?

Type their username and password on the MFD’s touchscreen

If a newly installed printer prints garbled text, what is likely the problem?

Incorrect printer drivers

While troubleshooting a Network Interface Card (NIC), which device can be used to test connector pins on the NIC's port?

Loopback plug

After making a backup of a system, what should a technician do NEXT?

Determine the next steps to resolve the issue and document it

Which laser printer component permanently presses the toner into the paper?

Fuser assembly

To modify an Ethernet crossover cable, if the existing end has a white and green wire at pin 1, what color wire should be used for pin 1 on the new end?

White/orange

For running Windows software on macOS computers, what is the most suitable solution?

Cross-platform virtualization

If both internet and phone services are down due to physical line issues, what technology is the site MOST likely using?

DSL

What is the maximum distance covered by an Ethernet network cable segment using twisted-pair copper cabling?

100 meters

Which cabling type is suitable for installation underground without additional protective covering?

DBC

What is the lowest grade of UTP rated for 100 Mbps transmission?

CAT 5

To effectively utilize new servers added to an infrastructure due to increased traffic, which solution should be implemented?

Load balancer

Why does the display on a laptop get dimmer when the power supply from the AC outlet is disconnected?

Power management settings on the laptop are configured for power-saving.

Which of the following storage technologies is used by hard disk drives?

Magnetic

Which of the following printer technologies should be used to print payroll checks on paper forms that have a carbon backing?

Impact

How many pins would you see in a high-quality printhead on a dot-matrix printer?

24

Setting an administrator password in the BIOS accomplishes which of the following?

Prevents a user from rearranging the boot order

Which of the following connectors can have audio and video pass through it?

HDMI

You just upgraded the CPU. Which of the following issues can make your computer shut down automatically after a few minutes?

The CPU has overheated

Which of the following devices limits network broadcasts, segments IP address ranges, and interconnects different physical media?

Router

You want to upgrade memory in your computer. Which of the following is user-replaceable memory in a PC?

DRAM

Which of the following statements is correct concerning IPv6 addresses?

They represent addressing using 128 bits

Which traits and port numbers are associated with POP3?

Receives inbound email on port 110

Which type of cable should be used to connect a laptop directly to a PC?

Cat 5e crossover cable

To perform a network installation of Windows, what must be supported by the computer's network interface card?

PXE

Which of the following can send data the farthest?

Single-mode fiber

If your 'bandwidth' is 1000 Mbps, how many bits are you sending/receiving?

1,000,000,000 bits per second

Your organization relies heavily on its server farm for resources and is less reliant on the client computers. Which type of client computer is most likely used by the organization?

Thin client

Which of the following statements describe the respective functions of the two corona wires in a laser printer?

Conditions the drum to be written to

A customer reports that when his computer is turned on, the screen is blank except for some text and a flashing cursor. There are numbers counting upward when the computer beeps and then freezes. What is the most likely cause of this problem?

There is a corrupt MBR

A technician is receiving reports that the entire office sporadically loses network connectivity throughout the day due to EMI. Which cable medium would be the MOST cost effective without sacrificing system performance?

Shielded

You have just installed a new NIC for a user, and they inquire about its functionality. Which option best describes the primary purpose of this device?

Communication

An organization is looking to upgrade the processing ability for its computers. Users report that the system's response time slows down drastically when multiple applications are used simultaneously. What should be upgraded FIRST?

RAM

Which of the following describes metered utilization of cloud computing resources?

Payments made only for resources that are used

Study Notes

Printing Preferences

  • To change paper size setting for printing, go to Printing Preferences through Print dialog box or Devices and Printers section in Control Panel.
  • Paper size can be adjusted to match the size of paper loaded in the printer.

Power Supply

  • When selecting a power supply for a business workstation, input voltage is the most important parameter to consider, especially when working internationally with different voltage standards.

RAM

  • DDR5 is the most likely type of RAM to be used in a desktop computer.
  • SODIMM is a smaller form factor of memory module typically used in laptops or compact systems.
  • ECC is a type of RAM used in servers and workstations for data integrity.
  • VRAM is a specialized type of RAM used for graphics processing units (GPUs).

Inventory Management

  • Barcode scanners can quickly and accurately scan barcodes on products, connecting to software systems that update inventory levels in real-time.

Error Messages

  • "No input signal detected" error message indicates that the monitor is not receiving a signal from the computer.
  • Solution: change connector settings on the monitor, ensure cable is securely plugged in on both ends, and check power plug on monitor and PC.

Network Tools

  • A toner probe is a network tool used to trace network cables and identify the correct port on a patch panel.

DNS Database Records

  • AAAA record maps a domain name to the corresponding IPv6 address (128-bit).

Memory Types

  • SODIMM is a smaller form factor of DIMM used in laptops, notebooks, and small form factor computers.

Data Retention

  • SSDs use non-volatile flash memory to store data even when power is turned off, making them suitable for long-term data storage.

Incident Reporting

  • After reporting an incident, document the incident to create a record of what happened, which can be used for future reference.

Video Connectors

  • HDMI is a digital interface that supports high-definition video and multi-channel audio, making it a popular choice for connecting devices to TVs and projectors.

Cable Categories

  • Cat 5 cables are capable of supporting network speeds up to 100 Mbps.

Screen Issues

  • A failing backlight and inverter can cause a laptop screen to flicker.

Hibernation

  • When a computer hibernates, the operating system saves the contents of RAM to the hard disk and then shuts down the computer.

Upgrading to SSD

  • Before replacing a laptop's HDD with an SSD, create a backup of the data on the HDD to avoid losing important data.

Cloud Providers

  • IaaS providers offer virtualized computing resources, allowing organizations to move their servers, routers, firewalls, and switches to the cloud.

Video Conferencing Issues

  • When a webcam is not recognized by video conferencing software, try closing other video software and retrying before checking the driver or replacing the webcam.

Motherboard Replacement

  • For an Intel Core i7-11700K processor, the replacement motherboard should have an LGA 1200 socket.

Integrated Graphics

  • Intel UHD Graphics 630 is an Integrated GPU that can take over tasks normally executed by a dedicated graphics controller.### Integrated GPUs
  • Integrated GPUs are capable of taking over certain graphics processing tasks that are normally executed by a dedicated graphics controller.
  • They may not have the same level of performance as a dedicated graphics card, but they are often sufficient for casual gaming and other graphics-intensive tasks.

Cloud Computing

  • SaaS (Software as a Service) is a cloud computing model where software applications are hosted on a cloud provider's servers.
  • With SaaS, users can access the software from any device with an internet connection, without the need for local installation.
  • Examples of SaaS include Microsoft 365 and Google Workspace.

Virtualization

  • Elasticity in virtualization refers to the ability to dynamically adjust the computing resources allocated to virtual machines (VMs) or containers.
  • Resources can be easily scaled up or down depending on the current demand, without the need for physical hardware changes.

Projector Troubleshooting

  • If a projector is overheating, it may automatically shut off as a safety measure to prevent damage to the device.
  • Cleaning the filter is a simple and effective way to address overheating issues in a projector.

Processor Cooling

  • Thermal paste is used to attach a cooling system to a processor.
  • Thermal paste fills microscopic gaps and imperfections between the processor and the cooling system, allowing for better thermal conductivity and more efficient heat dissipation.

Networking Issues

  • An IP address conflict occurs when two devices on the same network are using the same IP address.
  • Setting a device to obtain an IP address automatically via DHCP can prevent IP address conflicts.

DVI Types

  • DVI-D (Digital) supports only digital video transmission and does not support analog signals.
  • DVI-A (Analog) supports only analog signal transmission and does not support digital signals.
  • DVI-I (Integrated) supports both analog and digital signal transmission.

Cabling Types

  • SATA (Serial ATA) is used to connect hard drives and solid-state drives (SSDs) to a computer's motherboard.
  • IDE/PATA (Integrated Drive Electronics/Parallel ATA) is an older type of cabling used to connect hard drives and optical drives to a computer's motherboard.
  • SCSI (Small Computer System Interface) is a high-performance interface used to connect devices such as hard drives, tape drives, and scanners to a computer.
  • eSATA (External SATA) is a variant of SATA that allows for external devices to be connected to a computer via a SATA cable.

Mobile Processors

  • ARM processors are designed to be power-efficient, which makes them suitable for mobile devices.

VGA Cables

  • VGA (Video Graphics Array) cables are primarily used to transmit video signals from a computer to a monitor.
  • The video signal carried through a VGA cable is analog.

UPS Devices

  • Laser printers should not be connected to a UPS (Uninterruptible Power Supply) device because they can consume a lot of power and overload the UPS.

Computer Hardware

  • A four-core processor is helpful for gaming because it can handle more demanding tasks.
  • A high-capacity hard drive is necessary for storing games, videos, and other media files.

Motherboard Components

  • A jumper on a motherboard can be used to reset the BIOS to its default settings, including removing the boot password.

Printer Installation

  • After installing a printer, the next step is to print a test page to ensure that the printer is functioning properly.

Router Configuration

  • An Ethernet cable is used to connect a cable modem to a SOHO router.

Wireless Networks

  • Channel 6 is one of the three non-overlapping channels recommended for use in the 2.4GHz frequency band for 802.11 wireless networks.

Expansion Slots

  • PCIe (Peripheral Component Interconnect Express) is the appropriate type of expansion slot to use for a high-performance graphics card.

Hard Disk Drive Systems

  • The three major components of a hard disk drive system are the hard disk, drive interface, and disk controller.

RAID Configuration

  • Checking the event log for any cache issues is the first step in troubleshooting a slow-running Windows CAD workstation that uses RAID 10 and has dual GPU cards.

Network Cabling

  • Plenum-rated cables are specifically designed to be used in air handling spaces, such as drop ceilings, where there is a high risk of fire.

eSATA Connectors

  • The eSATA connector features a distinct L-shape that prevents improper insertion of the connector plug into the eSATA port.### Spam Filters
  • Spam filters commonly use SMTP protocol and port number 25.

Secure Laptops

  • A docking station provides a way for laptop users to connect their devices to a corporate LAN while providing security to the laptops.
  • Docking stations allow for a variety of removable hardware to be connected, including additional monitors, external hard drives, and other peripherals.
  • They also typically include a charging port for the laptop.

Power Supplies

  • Redundant power supplies are designed to provide backup power in the event that the primary power supply fails.
  • They typically consist of two power supplies that work together to power the server, with one power supply acting as a backup in case the other one fails.

IP Addresses

  • IP address 129.52.50.15 can be routed across the Internet.
  • IP addresses 127.0.0.1, 192.168.1.2, and 10.42.40.14 are private IP addresses and are not routable across the Internet.

Website Security

  • HTTPS (Hypertext Transfer Protocol Secure) is a network protocol that encrypts and secures web traffic using SSL/TLS encryption.
  • It is used to secure web traffic and protect sensitive information such as user credentials and payment details.

Repair and Maintenance

  • When repairing a laptop, it is best to document and label cable and screw locations to avoid mistakes during reassembly.

PC Issues

  • A full hard disk drive can cause a PC to be sluggish, with the HDD light constantly on and slow input/output performance.

Email Servers

  • Email servers use SMTP protocol to transfer mail to each other.

Display Connections

  • To add a second 4K display to a PC, the best recommendation is to daisy-chain the second 4K display to the first 4K display with DP or mDP cables.

Network Upgrades

  • When upgrading a network segment from 100BaseT to Gigabit Ethernet, it is best to replace the current cable with a CAT6 cable.

Motherboard Types

  • ITX is a proprietary line of low-power consumption small form factor motherboard types for industrial and embedded PC applications.

Connectors

  • Molex connectors are commonly used to provide power to graphics cards, CPUs, older type of storage media, or cooling fans on a PC motherboard.

Motherboard Expansion Slots

  • B key slot, M key slot, and B+M key slot are dedicated expansion slots/ports on a PC motherboard that enable connecting an M.2 device.

Mobile Device Issues

  • When a mobile device is not receiving calendar updates, ensuring the corporate password is saved correctly in the calendar application may resolve the issue.

Cloud Concepts

  • SaaS (Software as a Service) is a cloud concept that provides a complete software application deployed over the internet, accessed through a web browser.

Legacy Software

  • When a piece of software is not compatible with a new version of Windows, providing a virtual environment for the legacy software may be the best solution.

Workstation Issues

  • A workstation that crashes frequently may be due to overheating, and forgetting to connect case fans during the build process.

Printer Issues

  • When a printer's IP address changes, creating an IP reservation for the printer on the DHCP server can ensure that the printer always has a consistent IP address.

WiFi Issues

  • A weaker WiFi signal after replacing an LCD display may be due to the new LCD panel causing interference with the antenna.

Network Security

  • A user who selects the wrong wireless network profile (home, work, or public) may not be able to access office network resources.

IP Addressing

  • DHCP (Dynamic Host Configuration Protocol) servers assign dynamic IP addresses to devices on a network.

PC Components

  • Case fans commonly come in 80 mm and 120 mm sizes.

Device Manager

  • An exclamation point next to a device in the Device Manager indicates that a driver is not properly installed for the device.

Beep Codes

  • Beep codes are generated by the POST (Power-On Self-Test) during the boot process.

Printer Maintenance

  • When removing the fuser from a printer, be careful of the fuser being hot.

Musical Equipment

  • The MIDI (Musical Instrument Digital Interface) connector is used for musical equipment such as keyboards and synthesizers.

CPU Overclocking

  • Overclocking is the act of increasing a CPU's operating speed beyond its normal rated speed.

Cloud-Based Services

  • I/O bandwidth is the most critical resource to consider when designing a cloud-based service for file storage and synchronization.

This quiz is about CompTIA A+ Core 1 and covers printing settings and troubleshooting. It tests your knowledge of printer settings and configuration.

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