Podcast
Questions and Answers
According to the text, what is considered misconduct that can lead to disciplinary action?
According to the text, what is considered misconduct that can lead to disciplinary action?
- Commission of a criminal offense
- Violation of Department policies
- Conduct reflecting unfavorably upon the employee or the Department
- All of the above (correct)
Where can complaints be accepted from?
Where can complaints be accepted from?
- Only in person at the Police Administration Building
- Only at the Police Administration Building or any bureau, Area station or substation
- Written, verbal, in person or telephonic (or TTY), mail, facsimile transmission, or electronic means, or anonymously (correct)
- Only at the Office of the Board of Police Commissioners and the Office of the Inspector General
When can a complaint be initiated?
When can a complaint be initiated?
- When the complaint is made in person at the Police Administration Building
- When the complaint is made anonymously
- When the complaint alleges misconduct as defined by Manual Section 3/805.25
- When the initial conversation with the complainant identifies attributable misconduct (correct)
According to the text, what should supervisors do if a non-employee complainant or witness refuses to be recorded?
According to the text, what should supervisors do if a non-employee complainant or witness refuses to be recorded?
What action should be taken by supervisors to prevent aggravation of the incident, according to the text?
What action should be taken by supervisors to prevent aggravation of the incident, according to the text?
According to the text, what should be done with all complaints, regardless of whether a consensual resolution is achieved?
According to the text, what should be done with all complaints, regardless of whether a consensual resolution is achieved?
According to the text, what should the commanding officer do upon receipt of a Complaint Form?
According to the text, what should the commanding officer do upon receipt of a Complaint Form?
What is the primary responsibility of the commanding officer when investigating complaint allegations?
What is the primary responsibility of the commanding officer when investigating complaint allegations?
When should a supervisor review the Complaint of Employee Misconduct form with the complainant?
When should a supervisor review the Complaint of Employee Misconduct form with the complainant?
What forms should commanding officers ensure are maintained at a location accessible to the public 24 hours per day?
What forms should commanding officers ensure are maintained at a location accessible to the public 24 hours per day?
According to the text, when is a Complaint Form required for a delayed response of a patrol unit or a detective failing to conduct a follow-up interview?
According to the text, when is a Complaint Form required for a delayed response of a patrol unit or a detective failing to conduct a follow-up interview?
According to the text, when should supervisors conduct a preliminary investigation of a violator's complaint about the issuance of a traffic citation, Release From Custody (RFC), or Notice To Appear (NTA)?
According to the text, when should supervisors conduct a preliminary investigation of a violator's complaint about the issuance of a traffic citation, Release From Custody (RFC), or Notice To Appear (NTA)?
According to the text, when is a Complaint Form required for a vehicle impound?
According to the text, when is a Complaint Form required for a vehicle impound?
According to the text, what should supervisors do if they find themselves the subject of alleged misconduct?
According to the text, what should supervisors do if they find themselves the subject of alleged misconduct?
According to the text, when a complaint is received against an employee, who is responsible for ensuring that a supervisor responds in a timely manner?
According to the text, when a complaint is received against an employee, who is responsible for ensuring that a supervisor responds in a timely manner?
According to the text, what should be done if the integrity of an investigation might be jeopardized by reducing the allegations to writing?
According to the text, what should be done if the integrity of an investigation might be jeopardized by reducing the allegations to writing?
According to the text, what is the responsibility of the entity responsible for the preliminary complaint investigation?
According to the text, what is the responsibility of the entity responsible for the preliminary complaint investigation?
According to the text, what should be done if a complaint is withdrawn or the complainant is unavailable to make a statement?
According to the text, what should be done if a complaint is withdrawn or the complainant is unavailable to make a statement?
Who is responsible for ensuring that Community Complaint and Commendation Posters are displayed at City Council field offices within their areas?
Who is responsible for ensuring that Community Complaint and Commendation Posters are displayed at City Council field offices within their areas?
Who should an employee report possible misconduct by another Department employee to?
Who should an employee report possible misconduct by another Department employee to?
Who is responsible for documenting complaints when a Department employee fails to inform a member of the public of the means by which a complaint may be filed?
Who is responsible for documenting complaints when a Department employee fails to inform a member of the public of the means by which a complaint may be filed?
Who should be notified when immediate action is necessary or the complaint may subject the employee or the Department to severe criticism or liability?
Who should be notified when immediate action is necessary or the complaint may subject the employee or the Department to severe criticism or liability?
According to the text, what should commanding officers do when they receive a complaint other than in-person?
According to the text, what should commanding officers do when they receive a complaint other than in-person?
What is the responsibility of the Internal Affairs Group (IAG) when they receive a complaint from the public?
What is the responsibility of the Internal Affairs Group (IAG) when they receive a complaint from the public?
What should the Executive Director do when a complaint is made to the Board of Police Commissioners or a member of the Commission staff?
What should the Executive Director do when a complaint is made to the Board of Police Commissioners or a member of the Commission staff?
How should complaints made to the Commission staff against a member of the Department or about Department policy or procedure be handled?
How should complaints made to the Commission staff against a member of the Department or about Department policy or procedure be handled?
