Competent Communication in Speech 1321

Competent Communication

• A competent communicator possesses knowledge, skill, and motivation, enabling them to respond suitably and effectively in various situations.

Motivation

• Vital component influencing communication output.

Skill

• The practical application of knowledge; proficiency enhances through consistent practice.

Appropriate Communication

• Involves performing actions correctly given the situational context.

Effective Communication

• Focuses on successfully accomplishing the intended message or task.

Maslow's Hierarchy of Needs

• Categorizes human motivations into Physical, Social, Esteem, and Self-Actualization needs.

Traits of a Competent Communicator

• Versatile behavior, ability to select suitable actions, adept skill execution, empathy, and self-monitoring.

Communication Breakdown

• Only 4% of communication is verbal.
• Nonverbal cues constitute 96% of communication.

Categories of Noise

• Physical noise: external sound distractions.
• Psychological noise: mental distractions affecting perception.
• Environmental noise: influences from surroundings, such as temperature.

Types of Communication

• Instrumental communication aims to achieve specific objectives.
• Relational communication shapes and reflects interpersonal perceptions.

Identity Management

• Involves self-presentation practices to project a preferred personal image.

Communication Channels

• Richness: Content detail.
• Speed: Information exchange rate.
• Control: Ability to manage communication effectively.

Formal Communication Networks

• Hierarchical structures devised by management specifying communication pathways for task execution.

Informal Communication

• Relies on social bonds, shared interests, and proximity for information exchange.

Culture

• Represents learned, shared interpretations of beliefs, values, and norms guiding behaviors within a large group.

Organizational Culture

• Defines an organization’s operational norms, behavioral rules, and core values.

Time Orientation

• Monochronic time emphasizes tangible scheduling.
• Polychronic time prioritizes relational aspects over strict scheduling.

Low Context Culture

• Emphasizes explicit verbal communication with clear meaning.

High Context Culture

• Communicates through subtle, often nonverbal cues aimed at preserving social harmony.

Individualistic Culture

• Prioritizes personal goals and autonomy.

Collectivist Culture

• Focuses on group welfare and cohesive success.

Power Distance

• Refers to the societal attitude towards unequal authority.

Masculinity

• Characterizes cultures with distinct gender roles.

Femininity

• Represents cultures with more fluid gender roles.

Long-Term Orientation

• Values deferred gratification for future benefits.

Short-Term Orientation

• Seeks immediate satisfaction or quick results.

Listening Styles

• Includes Relational, Analytical, Task-Oriented, and Critical listening methods.

Mindless Listening

• Involves automatic and routine responses to messages without thought.

Mindful Listening

• Engages with care and thoughtful consideration regarding the message.

Listening to Understand

• Focuses on comprehending first, free from judgment.

Listening to Evaluate

• Involves critical analysis and evidence examination for informed conclusions.

Test your understanding of key concepts in competent communication with these flashcards. This quiz covers essential terms like motivation and skill application, crucial for effective communication. Perfect for students in Speech 1321.