Competent Communication in Speech 1321
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Questions and Answers

What is a competent communicator?

  • A person with knowledge, skill, and motivation to communicate appropriately and effectively (correct)
  • Anyone who communicates
  • Someone who only speaks well
  • A person who avoids communication

    • What is motivation in the context of communication?

    Key factor for output

    What is skill in communication?

    Application of knowledge

    What does it mean to communicate appropriately?

    <p>Doing something the right way</p> Signup and view all the answers

    What does effective communication mean?

    <p>Getting the job done</p> Signup and view all the answers

    What are the categories in the Maslow Hierarchy of Needs?

    <p>Physical, Social, Esteem, Self-Actualization</p> Signup and view all the answers

    What are the behaviors that a competent communicator demonstrates?

    <p>Wide range of behaviors, ability to choose appropriate behavior, skill at performing behaviors, empathy, self-monitoring</p> Signup and view all the answers

    What percentage of communication is verbal?

    <p>4%</p> Signup and view all the answers

    What percentage of communication is nonverbal?

    <p>96%</p> Signup and view all the answers

    What are the three noise categories in communication?

    <p>Physical, Psychological, Environmental</p> Signup and view all the answers

    What is instrumental communication?

    <p>Communication aimed at achieving goals</p> Signup and view all the answers

    What is relational communication?

    <p>Messages that shape and reflect the way people regard one another</p> Signup and view all the answers

    What is identity management?

    <p>The practice of presenting yourself in ways that produce a preferred image</p> Signup and view all the answers

    What are communication channels?

    <p>Richness, Speed, Control</p> Signup and view all the answers

    What are formal communication networks?

    <p>A system designed by management to dictate who should talk to whom</p> Signup and view all the answers

    What is informal communication?

    <p>Patterns of communication based on friendship and shared interests</p> Signup and view all the answers

    What is culture in communication?

    <p>Learned set of shared interpretations about beliefs, values, and norms</p> Signup and view all the answers

    What is organizational culture?

    <p>An organization's way of doing things, including behavior rules and values</p> Signup and view all the answers

    What is monochronic time?

    <p>Time is tangible</p> Signup and view all the answers

    What characterizes low context culture?

    <p>Uses language primarily to express thoughts</p> Signup and view all the answers

    What best describes high context culture?

    <p>Relies on nonverbal cues</p> Signup and view all the answers

    What is characteristic of individualistic culture?

    <p>Self first</p> Signup and view all the answers

    What does collectivist culture emphasize?

    <p>What is best for the group</p> Signup and view all the answers

    What is power distance?

    <p>Attitudes towards differences in authority</p> Signup and view all the answers

    What does masculinity refer to in cultural context?

    <p>Cultures that have clear gender roles</p> Signup and view all the answers

    What is feminine culture?

    <p>Smaller gender roles</p> Signup and view all the answers

    What does long-term orientation refer to?

    <p>Delayed gratification</p> Signup and view all the answers

    What is short-term orientation?

    <p>Quick fix or quick payoff</p> Signup and view all the answers

    What are the different listening styles?

    <p>Relational, Analytical, Task-Oriented, Critical</p> Signup and view all the answers

    What is mindless listening?

    <p>React to others' messages automatically</p> Signup and view all the answers

    What is mindful listening?

    <p>Careful and thoughtful attention and responses to the message</p> Signup and view all the answers

    What does it mean to listen to understand?

    <p>Seek first to understand without judgment</p> Signup and view all the answers

    What does it mean to listen to evaluate?

    <p>Analyzes and examines evidence</p> Signup and view all the answers

    Study Notes

    Competent Communication

    • A competent communicator possesses knowledge, skill, and motivation, enabling them to respond suitably and effectively in various situations.

    Motivation

    • Vital component influencing communication output.

    Skill

    • The practical application of knowledge; proficiency enhances through consistent practice.

    Appropriate Communication

    • Involves performing actions correctly given the situational context.

    Effective Communication

    • Focuses on successfully accomplishing the intended message or task.

    Maslow's Hierarchy of Needs

    • Categorizes human motivations into Physical, Social, Esteem, and Self-Actualization needs.

    Traits of a Competent Communicator

    • Versatile behavior, ability to select suitable actions, adept skill execution, empathy, and self-monitoring.

    Communication Breakdown

    • Only 4% of communication is verbal.
    • Nonverbal cues constitute 96% of communication.

    Categories of Noise

    • Physical noise: external sound distractions.
    • Psychological noise: mental distractions affecting perception.
    • Environmental noise: influences from surroundings, such as temperature.

    Types of Communication

    • Instrumental communication aims to achieve specific objectives.
    • Relational communication shapes and reflects interpersonal perceptions.

    Identity Management

    • Involves self-presentation practices to project a preferred personal image.

    Communication Channels

    • Richness: Content detail.
    • Speed: Information exchange rate.
    • Control: Ability to manage communication effectively.

    Formal Communication Networks

    • Hierarchical structures devised by management specifying communication pathways for task execution.

    Informal Communication

    • Relies on social bonds, shared interests, and proximity for information exchange.

    Culture

    • Represents learned, shared interpretations of beliefs, values, and norms guiding behaviors within a large group.

    Organizational Culture

    • Defines an organization’s operational norms, behavioral rules, and core values.

    Time Orientation

    • Monochronic time emphasizes tangible scheduling.
    • Polychronic time prioritizes relational aspects over strict scheduling.

    Low Context Culture

    • Emphasizes explicit verbal communication with clear meaning.

    High Context Culture

    • Communicates through subtle, often nonverbal cues aimed at preserving social harmony.

    Individualistic Culture

    • Prioritizes personal goals and autonomy.

    Collectivist Culture

    • Focuses on group welfare and cohesive success.

    Power Distance

    • Refers to the societal attitude towards unequal authority.

    Masculinity

    • Characterizes cultures with distinct gender roles.

    Femininity

    • Represents cultures with more fluid gender roles.

    Long-Term Orientation

    • Values deferred gratification for future benefits.

    Short-Term Orientation

    • Seeks immediate satisfaction or quick results.

    Listening Styles

    • Includes Relational, Analytical, Task-Oriented, and Critical listening methods.

    Mindless Listening

    • Involves automatic and routine responses to messages without thought.

    Mindful Listening

    • Engages with care and thoughtful consideration regarding the message.

    Listening to Understand

    • Focuses on comprehending first, free from judgment.

    Listening to Evaluate

    • Involves critical analysis and evidence examination for informed conclusions.

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    Description

    Test your understanding of key concepts in competent communication with these flashcards. This quiz covers essential terms like motivation and skill application, crucial for effective communication. Perfect for students in Speech 1321.

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