Podcast
Questions and Answers
What is the primary purpose of competency assessment?
What is the primary purpose of competency assessment?
- To evaluate an employee's annual salary changes
- To measure the total experience of an employee in the organization
- To determine a technician's ability to perform assigned job duties correctly (correct)
- To assess an individual's overall job satisfaction
How often should new employees be assessed after starting testing?
How often should new employees be assessed after starting testing?
- Only once, after twelve months of employment
- First assessment within seven months and second assessment within twelve months (correct)
- Every two years regardless of performance
- Every three months until confident
Which of the following is NOT one of the six elements of competency assessment?
Which of the following is NOT one of the six elements of competency assessment?
- Direct observations of routine test performance
- Monitoring the recording and reporting of test results
- Self-assessment surveys completed by the employee (correct)
- Evaluation of problem-solving skills
What is included in the direct observations of routine test performance?
What is included in the direct observations of routine test performance?
Which assessment method focuses on the recording of quality control results?
Which assessment method focuses on the recording of quality control results?
When should competency assessments be performed annually?
When should competency assessments be performed annually?
What is assessed during the monthly supervisory review process?
What is assessed during the monthly supervisory review process?
What type of skills are evaluated as part of the competency assessment?
What type of skills are evaluated as part of the competency assessment?
Who is primarily responsible for performing competency assessments for technical supervisors and laboratory doctors?
Who is primarily responsible for performing competency assessments for technical supervisors and laboratory doctors?
What is a key requirement for records supporting competency assessments?
What is a key requirement for records supporting competency assessments?
What action should be taken first if an employee's performance does not meet competency standards?
What action should be taken first if an employee's performance does not meet competency standards?
What is one example of remediation action that can be taken for an employee who does not perform competently?
What is one example of remediation action that can be taken for an employee who does not perform competently?
Who oversees the competency assessments of all section heads?
Who oversees the competency assessments of all section heads?
What should happen to an employee who has not been retrained and reassessed as competent?
What should happen to an employee who has not been retrained and reassessed as competent?
What is primarily evaluated in competency assessments?
What is primarily evaluated in competency assessments?
Which governing standard is related to the assessment of competency in laboratories?
Which governing standard is related to the assessment of competency in laboratories?
Flashcards
Competency Assessment
Competency Assessment
A process of evaluating an individual's skills and knowledge in a specific area.
Competency Assessment
Competency Assessment
Evaluation of a technician's ability to perform job duties correctly, according to policies and procedures, evaluating ongoing skill application.
Assessor Qualifications
Assessor Qualifications
The necessary education and experience for someone to evaluate others' competency.
Frequency of New Employee Assessment
Frequency of New Employee Assessment
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Competency Corrective Action
Competency Corrective Action
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Frequency of All Employee Assessment
Frequency of All Employee Assessment
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Remediation Actions
Remediation Actions
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Direct Observation (Competency)
Direct Observation (Competency)
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Record Retention
Record Retention
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Review of Test Results
Review of Test Results
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Assessment Records
Assessment Records
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Instrument Maintenance Assessment
Instrument Maintenance Assessment
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Performance Based Testing
Performance Based Testing
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Laboratory Director Role
Laboratory Director Role
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Competency Standards
Competency Standards
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Problem Solving Assessment
Problem Solving Assessment
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Study Notes
Competency Assessment
- Competency assessment is evaluating the ability of technicians and technologists to perform job duties correctly, adhering to section policies and procedures.
- This evaluation measures an individual's ongoing ability to apply knowledge and skills to achieve intended results.
Competency Assessment - Frequency
- New employees: First assessment within seven months of starting, a second no later than 12 months.
- All employees: Annually, or when there are issues with performance, or after any new training.
Competency Assessment - Six Elements
- Direct Observations: Observing routine test performance, including sample identification, preparation, specimen collection, handling, processing, and testing.
- Monitoring & Reporting: Monitoring and reporting test results, including critical results.
- Review of Records: Reviewing intermediate test results, worksheets, quality control records, proficiency testing results, preventive maintenance records, and instrument maintenance data. This includes a monthly supervisory review of these records.
- Instrument Maintenance & Function Checks: Observing instrument maintenance and function checks.
- Test Performance Assessment: Evaluating test performance, testing previously analyzed specimens, internal blind testing specimens, or external proficiency testing specimens, and reviewing performance in proficiency testing or alternative performance assessment records.
- Problem-Solving Skills: Evaluating problem-solving skills, monthly reviewing corrective action logs where quality control or instrument function problems occurred.
Competency Assessment - Assessor Qualifications
- Assessors must have the education and experience to evaluate the complexity of the tested procedures.
- Section heads assess technical supervisors and laboratory physicians in their sections.
- Section supervisors assess lab staff seniors and staff in their sections.
- Lab medical directors assess all section heads' responsibilities.
Competency Corrective Action
- Section heads determine additional training needed to bring employees' performance up to standards.
- Examples of remediation include discussing the procedure, retraining, clarifying misunderstandings, having employees observe trained staff, and practicing procedures with blind samples.
- Employees are not allowed to perform the task or report results until retrained and reassessed. Remediation actions are documented on a competency form.
Review and Approval
- The lab director ensures sufficient personnel with appropriate qualifications, documented training, experience, and competency are in place to meet lab needs.
- Included are the assessor, head of section, and lab medical director.
Standards
- CAP standards include multiple GEN numbers and DRA 11300.
- Other relevant standard is CBAHI LB.5.
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Description
This quiz evaluates the competency assessment process for technicians and technologists. It covers evaluation frequency, essential elements, and adherence to policies. Test your knowledge on direct observations, record reviews, and reporting procedures.
