Podcast
Questions and Answers
Which of the following communication styles describes someone who avoids confrontation, is a people pleaser, and is often a good listener?
Which of the following communication styles describes someone who avoids confrontation, is a people pleaser, and is often a good listener?
A stereotype is a generalization about a group of people that is always accurate and informative.
A stereotype is a generalization about a group of people that is always accurate and informative.
False
In the Receiver Model of communication, who is responsible for decoding the message?
In the Receiver Model of communication, who is responsible for decoding the message?
What is the term for the space that is considered sufficient to help a person feel comfortable?
What is the term for the space that is considered sufficient to help a person feel comfortable?
Signup and view all the answers
Which of the following is NOT an element of thought, according to the Paul-Elder Critical Thinking Framework?
Which of the following is NOT an element of thought, according to the Paul-Elder Critical Thinking Framework?
Signup and view all the answers
Match the following stages of conflict with their descriptions:
Match the following stages of conflict with their descriptions:
Signup and view all the answers
Which of these is a type of conflict that involves rivalry for resources or recognition?
Which of these is a type of conflict that involves rivalry for resources or recognition?
Signup and view all the answers
What does the acronym ISBAR stand for?
What does the acronym ISBAR stand for?
Signup and view all the answers
The Human Relations View of conflict argues that conflict is always dysfunctional and should be avoided at all costs.
The Human Relations View of conflict argues that conflict is always dysfunctional and should be avoided at all costs.
Signup and view all the answers
Which conflict handling orientation involves trying to satisfy both parties' concerns?
Which conflict handling orientation involves trying to satisfy both parties' concerns?
Signup and view all the answers
What is the primary focus of the Win-Win Conflict Resolution model?
What is the primary focus of the Win-Win Conflict Resolution model?
Signup and view all the answers
The ______ of communication can influence the likelihood of conflict.
The ______ of communication can influence the likelihood of conflict.
Signup and view all the answers
Study Notes
Outcome 1 (10% of questions)
- Different communication types exist: Relator (indirect/slow paced, open relationships, warm/friendly, shares feelings, good listener, cooperative), Socializer (direct/fast paced, open relationships, emphasis on relationships, enthusiastic/persuasive, not afraid to take risks), Thinker (indirect/slow paced, reserved relationships, cautious, task-oriented, follows directions/works independently), and Director (direct/fast paced, reserved relationships, emphasis on results, little concern for relationships, does not share feelings, seen as dominating, decisive).
Medical Terms
-
Prefix: first part of word
-
Root: main part of word, often referring to body part
-
Combining form: combining vowel put after a root ("o" often used)
-
Suffix: last part of word
-
Combining vowel: used when suffix starts with a consonant
-
Example 1: blepharoconjunctivitis
- blephar: root for eyelid
- o: combining form
- conjunctiv: root for conjunctiva
- itis: suffix for inflammation
-
Example 2: subconjunctival
- sub: prefix meaning under or below
- conjunctiv: root meaning conjunctiva
- al: suffix meaning pertaining to
Outcome 2 (25% of questions)
- Ophthalmologists (MD): medical doctors specializing in cornea and external diseases, glaucoma, neuro-ophthalmology, pediatric, vitreoretinal diseases, ophthalmic pathology, ophthalmic plastic surgery, ocular oncology, ocular immunity and uveitis.
Ophthalmologists (continued)
- COA (Certified Ophthalmic Assistant): proficiency in history taking, basic skills, lensometry
- COT (Certified Ophthalmic Technician): clinical optics, refractometry, contact lenses
- COMT (Certified Ophthalmic Medical Technologist): advanced clinical optics, advanced refractometry, microbiology
Outcome 3 (20% of questions)
- Patient-centered care: care that respects individual needs, preferences, values, culture, family, social circumstances, and lifestyles.
- Responsibility for patients' self-care and monitoring
- Empathy: ability to experience another's feelings, acknowledging emotions
- Communication channels: face-to-face, visual aids like brochures, photos, charts, eye models, verbal and nonverbal communication
- Receiver model of communication (4 elements): Sender (person sends info), Receiver (person receives info), Message (content of info sent), Feedback (response from receiver)
- Various types of communication: Verbal (oral and written), Nonverbal (physical and visual)
Outcome 4 (25% of questions)
- Critical thinking: reasonable reflective thinking focused on deciding what to believe/do
- Intellectual standards: Clarity, Accuracy, Precision, Relevance
- Paul-Elder Critical Thinking Framework
- Prejudice: negative view based on group membership
- Racism: specific form of prejudice against specific ethnic groups
- Communication Styles: Passive, Aggressive, Passive-Aggressive, Assertive
- Stereotypes: assumptions made about a group with generalizations.
- Personal space, social space and public space are part of communication.
- Maintaining Personal Space (sufficient space for comfortable interaction)
Outcome 5 (20% of questions)
- Individual conflict: within a person, difficulty making choices
- Interpersonal conflict: between two people, differing cultural backgrounds, methods, or personality types
- Intraprofessional conflict: between professionals within the same profession
- Interprofessional conflict: between professionals from different professions
- Three views of conflict: Traditional, Human Relations, and Interactionist
- Types of Conflict
- Relationship conflict (emotional/personal issues).
- Conflict of interest
- Conflict of values
Additional Concepts
- Problem-solving approach (includes defining the problem, analyzing the problem, reviewing possible solutions, assessing solutions, choosing a solution(s), implementing the solution, evaluating success, and even needing to redefine the problem).
- Decision-making structure (includes analyzing the problem, identifying reasons, people involved, and setting deadlines or time frames).
- Prioritizing experiences, identifying and accepting responsibility, using time efficiently and recognizing reliable conduct, ability to work independently and collaboratively are important for success in a healthcare environment.
- Various methods are available to improve communication and solve conflicts in different fields like healthcare or any other profession.
Studying That Suits You
Use AI to generate personalized quizzes and flashcards to suit your learning preferences.
Related Documents
Description
Test your knowledge of different communication styles and basic medical terminology. Explore the characteristics of Relators, Socializers, Thinkers, and Directors, as well as the components of medical terms such as prefixes, roots, and suffixes. This quiz will help reinforce your understanding of these essential concepts.
