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Communication Systems and Team Effectiveness
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Communication Systems and Team Effectiveness

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Questions and Answers

What is pooled interdependence characterized by?

  • Team members exchange work output continuously.
  • Each member shares a common resource while working independently. (correct)
  • Team members work together on every task.
  • The output of one member is the input for another.

    • Which type of interdependence produces the highest degree of coordination among team members?

  • Pooled interdependence
  • Sequential interdependence
  • Reciprocal interdependence (correct)
  • Independent interdependence

    • What is a critical factor for the success of virtual teams?

  • Effective use of communication systems (correct)
  • Strong dependency on personal interactions
  • Clear organizational structure
  • Limited technology use

    • Which aspect does not significantly contribute to team effectiveness?

    <p>Freedom from organizational leaders' support</p> Signup and view all the answers

    In which scenario would sequential interdependence most likely occur?

    <p>An assembly line in a manufacturing plant.</p> Signup and view all the answers

    Which of the following can hinder effective task interdependence in teams?

    <p>Separate work processes without coordination</p> Signup and view all the answers

    What role does organizational structure play in team effectiveness?

    <p>It fosters interaction and support among teams.</p> Signup and view all the answers

    Which task characteristic is crucial for effective team design?

    <p>Aligning tasks with team capabilities</p> Signup and view all the answers

    What should a company consider doing when team member interdependence is high?

    <p>Rely on supervision as a mediator</p> Signup and view all the answers

    What is considered the optimal team size for effective collaboration?

    <p>5 to 7 members</p> Signup and view all the answers

    Which of the following is NOT one of the ‘five C’s’ behaviors for effective team members?

    <p>Competing</p> Signup and view all the answers

    What is a primary advantage of having a smaller team size?

    <p>Efficient coordination and involvement</p> Signup and view all the answers

    Which competencies of team members are primarily task-related?

    <p>Cooperating and communicating</p> Signup and view all the answers

    According to observations regarding team size, what challenge is mentioned?

    <p>Tasks are getting more complex</p> Signup and view all the answers

    Which behavior most directly assists in team maintenance?

    <p>Conflict resolving</p> Signup and view all the answers

    What is necessary for employees to work effectively in a team environment?

    <p>Willingness to work collaboratively</p> Signup and view all the answers

    Why are diverse teams generally more effective in problem-solving?

    <p>They possess different mental models that enhance solution identification.</p> Signup and view all the answers

    What is one advantage of having a broader pool of technical competencies in a team?

    <p>It allows teams to address customer needs effectively.</p> Signup and view all the answers

    Which characteristic is part of the team effectiveness model?

    <p>Team development and cohesion.</p> Signup and view all the answers

    What does the term 'team mental models' refer to?

    <p>Shared visual or relational mental images among members.</p> Signup and view all the answers

    During which stage does a team primarily focus on testing and orientation?

    <p>Forming.</p> Signup and view all the answers

    How do homogeneous teams typically compare to diverse teams in terms of task effectiveness?

    <p>They excel in tasks needing cooperation and coordination.</p> Signup and view all the answers

    What is an effect of team disruption on the team development model?

    <p>Teams might fall back to an earlier stage of development.</p> Signup and view all the answers

    What is primarily established during the storming stage of team development?

    <p>Norms of appropriate behavior</p> Signup and view all the answers

    Which benefit does having diverse members provide regarding representation?

    <p>It provides better representation of diverse constituents.</p> Signup and view all the answers

    Which stage of team development involves members actively coordinating and resolving conflicts?

    <p>Norming</p> Signup and view all the answers

    Team cohesion is best described as what?

    <p>The degree of attraction and motivation to remain part of the team</p> Signup and view all the answers

    What typically occurs in the adjourning stage of team development?

    <p>Shift in relationship focus as the team disbands</p> Signup and view all the answers

    How do norms function within a team?

    <p>They regulate the behavior of team members</p> Signup and view all the answers

    Which of the following factors is NOT identified as influencing team cohesion?

    <p>Diversity of opinions</p> Signup and view all the answers

    What is indicated by the phrase 'shared mental model' in regards to team development?

    <p>A common approach to evaluating customer service</p> Signup and view all the answers

    Which stage follows the norming stage in team development?

    <p>Performing</p> Signup and view all the answers

    What does developing team identity involve?

    <p>Transitioning from viewing the team as 'them' to 'us'</p> Signup and view all the answers

    How does diversity affect team cohesion?

    <p>Diversity may undermine cohesion depending on the type of diversity</p> Signup and view all the answers

    Why do smaller teams generally exhibit more cohesion?

    <p>It's easier for a few individuals to agree on goals</p> Signup and view all the answers

    What is one key outcome of developing team competence?

    <p>Team members develop shared mental models about resources and goals</p> Signup and view all the answers

    What is the impact of frequent member interaction on team cohesion?

    <p>Regular interaction generally increases team cohesion</p> Signup and view all the answers

    What potential downside exists for smaller teams regarding cohesion?

    <p>They may lack enough members to perform required tasks</p> Signup and view all the answers

    What outcome is generally associated with high-cohesion teams?

    <p>Better performance compared to low-cohesion teams</p> Signup and view all the answers

    When conflict arises in cohesive teams, how do members typically handle it?

    <p>Members often resolve their differences swiftly and effectively</p> Signup and view all the answers

    Study Notes

    Communication Systems and Team Effectiveness

    • Communication systems are crucial for enhancing team effectiveness, especially in virtual teams reliant on information technology for work coordination.
    • Organizational structures that prioritize work processes bolster team interaction and reduces external interactions.

    Types of Task Interdependence

    • Pooled Interdependence:

      • The lowest level where team members share a common resource, such as machinery or a budget, while working independently.
      • Team members complete individual tasks but rely on shared resources.

    • Sequential Interdependence:

      • Occurs when the output of one member is the direct input for another, functioning similarly to an assembly line.

    • Reciprocal Interdependence:

      • The highest level of interdependence where work output is exchanged back and forth among team members, requiring high collaboration.

    Team Design Elements

    • Task Characteristics:

      • Teams thrive when members possess the necessary information or expertise to fulfill their roles effectively.

    • Team Size:

      • Ideal team size is often suggested to be between five and seven members, though complex tasks in modern environments may require larger teams.
      • Balance is essential: enough members for competency and perspectives, yet small enough for effective coordination.

    • Team Composition:

      • Members need technical skills, self-leadership, and a willingness to collaborate.
      • Effective team members exemplify the "five C's": cooperating, coordinating, communicating, comforting, and conflict resolving.

    Team Processes

    • Major elements of team effectiveness include team development, norms, cohesion, and trust.

    • Team Development Stages:

      • Forming: Initial stage focused on orientation and politeness as members learn about one another.
      • Storming: Characterized by interpersonal conflicts and competition for roles.
      • Norming: Development of cohesion, establishment of roles, and agreement on objectives.
      • Performing: High-functioning teams that coordinate effectively and resolve conflicts.
      • Adjourning: Focus on relationships as the team prepares to disband.

    Team Cohesion and Influencing Factors

    • Cohesion signifies the attraction team members feel towards one another and their motivation to remain part of the team.

    • Influences on Team Cohesion:

      • Member Similarity: Homogeneous teams foster comfort and attraction, enhancing cohesion.
      • Team Size: Smaller teams typically exhibit higher cohesion; however, they may lack the necessary diversity for complex tasks.
      • Member Interaction: Frequent collaboration encourages cohesive dynamics, especially with interdependent tasks.

    Conflict Resolution

    • High-cohesion teams manage conflicts effectively and swiftly, maintaining better overall performance compared to lower cohesion teams.

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    Related Documents

    IO-TOS-D.pdf

    Description

    Explore how communication systems enhance team effectiveness, particularly in virtual environments. Learn about different types of task interdependence and the design elements that foster successful team collaboration.

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