Communication Systems and Team Effectiveness
40 Questions
0 Views

Choose a study mode

Play Quiz
Study Flashcards
Spaced Repetition
Chat to lesson

Podcast

Play an AI-generated podcast conversation about this lesson

Questions and Answers

What is pooled interdependence characterized by?

  • Team members exchange work output continuously.
  • Each member shares a common resource while working independently. (correct)
  • Team members work together on every task.
  • The output of one member is the input for another.
  • Which type of interdependence produces the highest degree of coordination among team members?

  • Pooled interdependence
  • Sequential interdependence
  • Reciprocal interdependence (correct)
  • Independent interdependence
  • What is a critical factor for the success of virtual teams?

  • Effective use of communication systems (correct)
  • Strong dependency on personal interactions
  • Clear organizational structure
  • Limited technology use
  • Which aspect does not significantly contribute to team effectiveness?

    <p>Freedom from organizational leaders' support</p> Signup and view all the answers

    In which scenario would sequential interdependence most likely occur?

    <p>An assembly line in a manufacturing plant.</p> Signup and view all the answers

    Which of the following can hinder effective task interdependence in teams?

    <p>Separate work processes without coordination</p> Signup and view all the answers

    What role does organizational structure play in team effectiveness?

    <p>It fosters interaction and support among teams.</p> Signup and view all the answers

    Which task characteristic is crucial for effective team design?

    <p>Aligning tasks with team capabilities</p> Signup and view all the answers

    What should a company consider doing when team member interdependence is high?

    <p>Rely on supervision as a mediator</p> Signup and view all the answers

    What is considered the optimal team size for effective collaboration?

    <p>5 to 7 members</p> Signup and view all the answers

    Which of the following is NOT one of the ‘five C’s’ behaviors for effective team members?

    <p>Competing</p> Signup and view all the answers

    What is a primary advantage of having a smaller team size?

    <p>Efficient coordination and involvement</p> Signup and view all the answers

    Which competencies of team members are primarily task-related?

    <p>Cooperating and communicating</p> Signup and view all the answers

    According to observations regarding team size, what challenge is mentioned?

    <p>Tasks are getting more complex</p> Signup and view all the answers

    Which behavior most directly assists in team maintenance?

    <p>Conflict resolving</p> Signup and view all the answers

    What is necessary for employees to work effectively in a team environment?

    <p>Willingness to work collaboratively</p> Signup and view all the answers

    Why are diverse teams generally more effective in problem-solving?

    <p>They possess different mental models that enhance solution identification.</p> Signup and view all the answers

    What is one advantage of having a broader pool of technical competencies in a team?

    <p>It allows teams to address customer needs effectively.</p> Signup and view all the answers

    Which characteristic is part of the team effectiveness model?

    <p>Team development and cohesion.</p> Signup and view all the answers

    What does the term 'team mental models' refer to?

    <p>Shared visual or relational mental images among members.</p> Signup and view all the answers

    During which stage does a team primarily focus on testing and orientation?

    <p>Forming.</p> Signup and view all the answers

    How do homogeneous teams typically compare to diverse teams in terms of task effectiveness?

    <p>They excel in tasks needing cooperation and coordination.</p> Signup and view all the answers

    What is an effect of team disruption on the team development model?

    <p>Teams might fall back to an earlier stage of development.</p> Signup and view all the answers

    What is primarily established during the storming stage of team development?

    <p>Norms of appropriate behavior</p> Signup and view all the answers

    Which benefit does having diverse members provide regarding representation?

    <p>It provides better representation of diverse constituents.</p> Signup and view all the answers

    Which stage of team development involves members actively coordinating and resolving conflicts?

    <p>Norming</p> Signup and view all the answers

    Team cohesion is best described as what?

    <p>The degree of attraction and motivation to remain part of the team</p> Signup and view all the answers

    What typically occurs in the adjourning stage of team development?

    <p>Shift in relationship focus as the team disbands</p> Signup and view all the answers

    How do norms function within a team?

    <p>They regulate the behavior of team members</p> Signup and view all the answers

    Which of the following factors is NOT identified as influencing team cohesion?

    <p>Diversity of opinions</p> Signup and view all the answers

    What is indicated by the phrase 'shared mental model' in regards to team development?

    <p>A common approach to evaluating customer service</p> Signup and view all the answers

    Which stage follows the norming stage in team development?

    <p>Performing</p> Signup and view all the answers

    What does developing team identity involve?

    <p>Transitioning from viewing the team as 'them' to 'us'</p> Signup and view all the answers

    How does diversity affect team cohesion?

    <p>Diversity may undermine cohesion depending on the type of diversity</p> Signup and view all the answers

    Why do smaller teams generally exhibit more cohesion?

    <p>It's easier for a few individuals to agree on goals</p> Signup and view all the answers

    What is one key outcome of developing team competence?

    <p>Team members develop shared mental models about resources and goals</p> Signup and view all the answers

    What is the impact of frequent member interaction on team cohesion?

    <p>Regular interaction generally increases team cohesion</p> Signup and view all the answers

    What potential downside exists for smaller teams regarding cohesion?

    <p>They may lack enough members to perform required tasks</p> Signup and view all the answers

    What outcome is generally associated with high-cohesion teams?

    <p>Better performance compared to low-cohesion teams</p> Signup and view all the answers

    When conflict arises in cohesive teams, how do members typically handle it?

    <p>Members often resolve their differences swiftly and effectively</p> Signup and view all the answers

    Study Notes

    Communication Systems and Team Effectiveness

    • Communication systems are crucial for enhancing team effectiveness, especially in virtual teams reliant on information technology for work coordination.
    • Organizational structures that prioritize work processes bolster team interaction and reduces external interactions.

    Types of Task Interdependence

    • Pooled Interdependence:

      • The lowest level where team members share a common resource, such as machinery or a budget, while working independently.
      • Team members complete individual tasks but rely on shared resources.
    • Sequential Interdependence:

      • Occurs when the output of one member is the direct input for another, functioning similarly to an assembly line.
    • Reciprocal Interdependence:

      • The highest level of interdependence where work output is exchanged back and forth among team members, requiring high collaboration.

    Team Design Elements

    • Task Characteristics:

      • Teams thrive when members possess the necessary information or expertise to fulfill their roles effectively.
    • Team Size:

      • Ideal team size is often suggested to be between five and seven members, though complex tasks in modern environments may require larger teams.
      • Balance is essential: enough members for competency and perspectives, yet small enough for effective coordination.
    • Team Composition:

      • Members need technical skills, self-leadership, and a willingness to collaborate.
      • Effective team members exemplify the "five C's": cooperating, coordinating, communicating, comforting, and conflict resolving.

    Team Processes

    • Major elements of team effectiveness include team development, norms, cohesion, and trust.

    • Team Development Stages:

      • Forming: Initial stage focused on orientation and politeness as members learn about one another.
      • Storming: Characterized by interpersonal conflicts and competition for roles.
      • Norming: Development of cohesion, establishment of roles, and agreement on objectives.
      • Performing: High-functioning teams that coordinate effectively and resolve conflicts.
      • Adjourning: Focus on relationships as the team prepares to disband.

    Team Cohesion and Influencing Factors

    • Cohesion signifies the attraction team members feel towards one another and their motivation to remain part of the team.

    • Influences on Team Cohesion:

      • Member Similarity: Homogeneous teams foster comfort and attraction, enhancing cohesion.
      • Team Size: Smaller teams typically exhibit higher cohesion; however, they may lack the necessary diversity for complex tasks.
      • Member Interaction: Frequent collaboration encourages cohesive dynamics, especially with interdependent tasks.

    Conflict Resolution

    • High-cohesion teams manage conflicts effectively and swiftly, maintaining better overall performance compared to lower cohesion teams.

    Studying That Suits You

    Use AI to generate personalized quizzes and flashcards to suit your learning preferences.

    Quiz Team

    Related Documents

    Description

    Explore how communication systems enhance team effectiveness, particularly in virtual environments. Learn about different types of task interdependence and the design elements that foster successful team collaboration.

    More Like This

    Team Dynamics: Importance and Impact
    14 questions

    Team Dynamics: Importance and Impact

    HeartwarmingConsciousness avatar
    HeartwarmingConsciousness
    Project Management Quiz
    10 questions

    Project Management Quiz

    FunCombinatorics avatar
    FunCombinatorics
    Teamwork and Communication Effectiveness
    10 questions
    Use Quizgecko on...
    Browser
    Browser