Communication Skills Question Bank - Unit 1

Communication Skills - Question Bank

• Unit 1

  • Define communication and its importance
  • Main elements of the communication process
  • Role of feedback in communication
  • Communication barriers
  • Definition and example of proxemics
  • Importance of proxemics in professional settings
  • Definition and role of chronemics in communication
  • Time management and chronemics in professional life
  • Definition of sentence subject with examples
  • Identify verbs and subjects in given sentences
  • Example of Present Continuous Tense
  • Example of Simple Past Tense
  • Example of Future Continuous Tense
  • Difference between Simple Past and Past Continuous Tense
  • Fill in the blanks with correct tense
  • Identify tenses in given sentences
  • Definition and examples of prepositions
  • Fill in the blanks with appropriate prepositions
  • Identify prepositions in a sentence
  • Define conjunction and its types

• Unit 2

  • Definition of technical communication; differentiate from general communication
  • Primary objectives of technical communication
  • Key characteristics of technical communication
  • Importance of accuracy in technical communication
  • Examples of technical communication in professional settings
  • Importance of communication in personal and professional life
  • How effective communication enhances teamwork
  • Role of communication in building relationships
  • Benefits of good communication in leadership
  • Definition and importance of cross-cultural communication
  • Examples of cultural differences in communication
  • Overcoming barriers to cross-cultural communication
  • Importance of language in communication
  • Primary communicative skills and their importance
  • How non-verbal communication complements language
  • Importance of active listening as a communication skill
  • Definition and elements of effective communication
  • 7 Cs of effective communication
  • Common barriers to effective communication and how to overcome them
  • How feedback improves communication effectiveness
  • Main modes of communication with examples
  • Comparison of verbal and non-verbal communication
  • Impact of digital communication on traditional modes
  • Key components of the communication process
  • Role of noise and feedback in communication

• Unit 3

  • Definition and importance of speaking as a communication mode
  • Differentiate speaking and writing as communication modes
  • Paralinguistic features in communication
  • Examples and explanation of paralinguistic features
  • Influence of tone and pitch on spoken communication
  • Paralinguistic features in detail
  • Common barriers to effective speaking
  • Strategies to overcome speaking anxiety
  • Different types of speaking with brief explanations
  • Formal vs. informal speaking with examples
  • Examples of persuasive speaking
  • Key objectives and components of persuasive speaking
  • Importance of audience analysis in persuasive speaking
  • Public speaking vs. interpersonal communication
  • Qualities of an effective public speaker
  • Common challenges in public speaking
  • Using visual aids in public speaking
  • Telephonic conversation and etiquettes
  • Key features of a good conversation
  • Effective use of active listening in conversations
  • Formal vs. informal conversations with examples
  • Telephonic etiquette and its importance
  • Dos and don'ts of telephonic conversations
  • Ensuring clarity and conciseness in telephonic conversations
  • Dialogue writing and its significance in communication
  • Dialogue between two friends discussing a weekend plan

• Unit 4

  • Definition and importance of presentations in professional communication
  • Three main components of a presentation
  • Importance of audience analysis in effective presentations
  • Steps involved in planning a presentation
  • How outlining helps structure a presentation effectively
  • Key elements of a well-structured presentation
  • Techniques to control nervousness and stage fright
  • Role of a clear objective in presentation planning
  • Impact of tone and body language in presentation delivery
  • Effective use of pauses in presentation delivery
  • Common symptoms of stage fright
  • Strategies to overcome nervousness during presentations
  • Visual aids and their use in enhancing presentations
  • Guidelines for designing effective visual aids
  • Primary objectives and methods during interviews
  • Candidate's objectives during an interview
  • Controlling nervousness and stage fright before and during a presentation
  • Differences between structured/unstructured, panel, and one-on-one interviews
  • Purpose of media interviews and press conferences
  • Essential preparations for a successful job interview
  • Effective answering of common interview questions
  • Role of media interviews in professional communication
  • Press conference organization and components
  • Types of group communication with examples
  • Differences between group and interpersonal communication
  • Importance of body language in communication
  • Impact of negative body language
  • Purpose of group discussions in professional settings
  • Importance of active listening during group discussions

• Unit 5

  • Key components of a business letter
  • Differentiating between formal and informal business letters
  • Importance of a subject line in a business letter
  • Writing a business letter to request a meeting with a potential client
  • Drafting a complaint letter to a supplier regarding delayed deliveries
  • Essential elements of a professional email
  • Importance of the subject line in an email
  • Tone and etiquette in email communication
  • Writing an email to a colleague requesting data
  • Drafting a follow-up email after an interview with a potential employer
  • Defining a report and its purpose in professional settings
  • Structure of a formal report

• Additional

  • Short report summarizing employee satisfaction survey findings
  • Draft report on Environment Day Celebration
  • Key elements and importance of meeting minutes
  • Differences between action and narrative meeting minutes
  • Sample minutes of a meeting discussing sales strategies
  • Research article structure differentiation and purpose
  • Importance of literature review in a research article