Communication Process: Encoding and Feedback
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Questions and Answers

What is an oral communication channel?

  • Informal conversations, interviews, oral reports, speeches and video conferences (correct)
  • Online chat
  • Written documents
  • Telephone conversations

What is the main task of the receiver in the communication process?

  • To encode the message
  • To provide feedback to the sender
  • To send a new message
  • To interpret the sender's message (correct)

What is a problem that can occur during the decoding stage of the communication process?

  • The sender is too loud
  • The receiver is unwilling to attempt to understand the message (correct)
  • The receiver is too open-minded
  • The message is too short

What is the purpose of feedback in the communication process?

<p>To prompt the sender to modify or adjust the original message (B)</p> Signup and view all the answers

What can happen if the sender selects an inappropriate communication channel?

<p>The message will be misunderstood and can adversely affect human relations (D)</p> Signup and view all the answers

What is the primary objective of the sender in the communication process?

<p>To ensure the message received is as close as possible to the message sent (B)</p> Signup and view all the answers

What type of symbols are words or characteristics that represent a particular thing in a language?

<p>Verbal symbols (A)</p> Signup and view all the answers

What can cause breakdowns in the communication process at the encoding stage?

<p>Using grammatical errors and ambiguous ideas (D)</p> Signup and view all the answers

Why does the sender carefully select an appropriate channel for transmitting the message?

<p>To increase the likelihood that the receiver will understand the message (C)</p> Signup and view all the answers

What is the process of selecting and organizing the message called?

<p>Encoding (B)</p> Signup and view all the answers

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