Communication Process & Channels
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Questions and Answers

Which of the following best describes the primary function of communication channels in the communication process?

  • To generate feedback from the receiver to the sender.
  • To encode the message into a decipherable format.
  • To interpret the message based on the receiver's understanding.
  • To facilitate the transmission of a message from sender to the receiver. (correct)

In a scenario where a misunderstanding arises due to ambiguous wording in an email, which element of the communication process is most likely the source of the problem?

  • Message (correct)
  • Sender
  • Receiver
  • Channel

Which communication channel is most effective for conveying nuanced emotions and building rapport?

  • Technological
  • Verbal oral (correct)
  • Verbal written
  • Non-verbal

A company sends out a memo announcing a new policy. What type of communication channel is being utilized?

<p>Verbal written (C)</p> Signup and view all the answers

Which of the following is the MOST LIKELY reason for using non-verbal communication?

<p>To convey emotions or attitudes effectively. (A)</p> Signup and view all the answers

In a negotiation, a person nods their head and maintains eye contact while the other person is speaking. Which type of communication is being displayed?

<p>Non-Verbal Communication (B)</p> Signup and view all the answers

A team leader wants to inform their team about an urgent change in project deadline. Which mode of communication would be MOST appropriate to ensure clarity and immediacy?

<p>Holding a brief virtual meeting with the team. (A)</p> Signup and view all the answers

A public service announcement uses images of polluted landscapes to raise awareness about environmental issues. What type of communication is being employed?

<p>Non-verbal communication. (B)</p> Signup and view all the answers

Which of the following best illustrates the 'Locate' skill within information literacy?

<p>Using search engines and databases to find relevant articles and sources. (D)</p> Signup and view all the answers

In the context of deep learning's six core skills, how does 'Citizenship' primarily contribute to digital literacy?

<p>By fostering an understanding of diverse values to solve complex, global issues. (B)</p> Signup and view all the answers

How does the 'Character' component of deep learning contribute to a student's overall academic performance?

<p>By fostering traits like resilience and perseverance, encouraging continuous learning. (D)</p> Signup and view all the answers

A student is working on a group project that requires synthesizing information from multiple online sources. Which skill is MOST essential for them to effectively contribute to the project?

<p>Collaboration, for effectively communicating and working with team members. (C)</p> Signup and view all the answers

Which characteristic defines the Prehistoric Age in the context of communication history?

<p>The absence of formal writing or record-keeping systems. (A)</p> Signup and view all the answers

In assessing the credibility of online sources, which aspect aligns MOST closely with the 'Critical Thinking' skill within information literacy??

<p>Evaluating the author's expertise and potential biases. (B)</p> Signup and view all the answers

A team is tasked with developing a new marketing strategy for a product. How can 'Creativity' enhance their strategy?

<p>By generating innovative ideas and approaches to reach their target audience. (B)</p> Signup and view all the answers

What is the relationship between information literacy and digital literacy, based on the provided content?

<p>Information literacy is a component of digital literacy, focusing on evaluating digital sources. (D)</p> Signup and view all the answers

What key element, envisioned by Johann Gutenberg for his printing press, significantly reduced book manufacturing costs?

<p>Movable type using blocks with pre-printed text (D)</p> Signup and view all the answers

The invention of the telegraph significantly impacted society by enabling what?

<p>Long-distance communication (A)</p> Signup and view all the answers

How did the electronic age revolutionize communication and entertainment?

<p>By harnessing electricity to power devices like transistor radios and televisions. (A)</p> Signup and view all the answers

What distinguishes Samuel F.B. Morse's contribution to the telegraph?

<p>His work popularized and commercialized the telegraph, though not the original inventor. (A)</p> Signup and view all the answers

Which innovation most directly enabled the mass production and distribution of written information?

<p>The printing press (B)</p> Signup and view all the answers

How did the transformation of the manufacturing industry and commercial enterprise contribute to mass production?

<p>By enabling the mass production of various products (A)</p> Signup and view all the answers

In what way did William Watson contribute to the history of the telegraph?

<p>He devised a way to send messages via telegraph in 1747 (C)</p> Signup and view all the answers

How did the use of paper in printing affect the accessibility of books?

<p>Paper reduced the costs of producing books, making them more accessible. (B)</p> Signup and view all the answers

A media consumer is researching the impact of social media on political polarization. Which of the following actions demonstrates the application of information literacy skills?

<p>Evaluating the credibility of sources and cross-referencing information from diverse perspectives. (B)</p> Signup and view all the answers

A student is creating a presentation using information found in a digital newspaper. Which practice best demonstrates ethical use of information?

<p>Paraphrasing content and citing the digital newspaper as the source. (C)</p> Signup and view all the answers

A user is exploring a virtual reality simulation of historical events. How does this technology primarily engage the user?

<p>By simulating an environment with physical and sensory experiences. (A)</p> Signup and view all the answers

Which of the following exemplifies the interactive nature of social media compared to digital newspapers?

<p>Social media relies on user participation for content creation and sharing. (A)</p> Signup and view all the answers

Robert Hauptman's work on information ethics is most directly concerned with:

<p>The proper and improper uses of information and technology. (A)</p> Signup and view all the answers

A blogger includes a video in their latest post. Which characteristic of blogs does this exemplify?

<p>Blogs typically contain mixed media, including texts, photos, and videos. (C)</p> Signup and view all the answers

In the context of digital newspapers, what is the primary function of a 'comment feature'?

<p>To allow users to interact with one another. (A)</p> Signup and view all the answers

A game developer is designing a new digital game. What elements are essential to consider when creating this game?

<p>Interactive digital programs, rules, player presentation, and environment. (B)</p> Signup and view all the answers

Why is the ability to discern the quality of information particularly important in the digital age?

<p>Because the internet is constantly evolving, and not all information is trustworthy. (D)</p> Signup and view all the answers

Which of the following is the MOST suitable initial step in the information literacy process?

<p>Recognizing problems and creating focused questions. (B)</p> Signup and view all the answers

Why is 'making a plan for finding information and solutions' a crucial step in information literacy?

<p>It helps to focus the search and use resources effectively. (C)</p> Signup and view all the answers

What is the primary purpose of formulating hypotheses and making predictions in the context of information literacy?

<p>To guide the information gathering process and test potential answers. (D)</p> Signup and view all the answers

Why is evaluating the credibility of sources a critical component of information literacy?

<p>To ensure the information used is reliable and trustworthy. (D)</p> Signup and view all the answers

What does 'synthesizing gathered information' involve within the process of information literacy?

<p>Combining information from various sources to form a cohesive understanding. (D)</p> Signup and view all the answers

In the context of information literacy, what does 'Identify' refer to as a component?

<p>Recognizing the information needed for a specific purpose. (B)</p> Signup and view all the answers

After conducting research, which action BEST demonstrates the 'Acknowledge' component of information literacy?

<p>Giving proper credit to the original sources of information. (C)</p> Signup and view all the answers

When deciding between using a book or a newspaper as a communication resource, what is a key trade-off to consider?

<p>Books offer detailed and organized information, while newspapers provide simple and inexpensive access to current news. (B)</p> Signup and view all the answers

A local business wants to promote its services to a wide audience, including younger demographics. Considering the provided information, which communication resource would be the LEAST effective?

<p>Newspapers, due to being largely ignored by the younger generation and poor print quality. (C)</p> Signup and view all the answers

A researcher requires access to the most up-to-date information for their study. Which communication resource would be most suitable?

<p>Internet/Web, as they offer unlimited access to information. (C)</p> Signup and view all the answers

An educational institution aims to provide its students with in-depth, reliable information on a specific subject. Which communication resource would be the MOST appropriate?

<p>Books, because they offer comprehensive and reliable information. (A)</p> Signup and view all the answers

What is a significant drawback of using the internet/web as a primary source of information?

<p>There is a risk of encountering illegal activity and viruses. (A)</p> Signup and view all the answers

A company wants to publish an announcement that will remain relevant for a long time and be visually appealing. Which communication resource should they use?

<p>Article, due to a longer durability of message and high graphic print quality. (A)</p> Signup and view all the answers

A public health organization needs to disseminate crucial information rapidly. Which communication method would be the most effective for reaching a broad audience quickly?

<p>Utilizing television to provide up-to-date information and engaging content. (A)</p> Signup and view all the answers

What is a major limitation of relying solely on books for obtaining information?

<p>Books can become outdated or obsolete over time. (B)</p> Signup and view all the answers

Flashcards

Communication

The process of sharing information between a sender and a receiver.

Sender

The person who initiates communication by sending a message.

Receiver

The person who receives the message from the sender.

Communication Channel

The medium or method used to transmit a message from sender to receiver.

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Verbal Communication Channel

A communication channel that uses spoken or written languages and words to convey messages.

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Verbal Oral Communication

Verbal communication that occurs through speaking face-to-face or directly talking to someone.

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Verbal Written Communication

Verbal communication that utilizes written text, such as letters or SMS, to exchange information.

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Non-Verbal Communication Channel

A communication channel that uses physical behaviors, expressions, and symbols to relay messages.

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Digital Literacy

Essential for academic success, workplace effectiveness, and societal participation.

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Character (in Deep Learning)

Grit, tenacity, perseverance, and resilience. Desire to make learning an integral part of living.

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Citizenship (in Deep Learning)

Ability to consider issues and solve complex problems based on diverse values and a worldview.

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Collaboration (in Deep Learning)

Ability to work collaboratively with others, possessing strong interpersonal and team-related skills.

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Critical Thinking

Ability to evaluate information and arguments.

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Prehistoric Age

Refers to the time before the existence of written or recorded history.

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Creativity (in Deep Learning)

Ability to weigh up opportunities in an entrepreneurial manner and ask the right questions to generate new ideas.

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Identify (Information Literacy Skill)

To identify the information needed and determine the extent or scale of the required information.

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Industrial Revolution

Transformation of manufacturing and business for mass production.

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Telegraph

A system for transmitting messages over long distances, paving the way for modern communication.

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Printing Press

Invented by Johann Gutenberg in 1448, it used movable type to reduce the cost of books.

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The London Gazette

Considered the oldest surviving English newspaper.

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Telegraph Invention

Though Samuel Morse is credited, an earlier version was devised by William Watson in 1747.

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Motion Picture History

Deals with the history of "moving pictures" and the development of film technology.

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Electronic Age

Began with the use of power of electricity, leading to devices like the transistor radio and television.

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Electricity utilization

Transistor radio and television

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Digital Games

Interactive programs providing entertainment, featuring digital systems, rules and player interaction.

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Digital Newspaper

A newspaper available online, containing mixed media and accessible through the internet.

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Comment Feature

A feature allowing user interaction and discussion within digital newspapers.

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Social Media

Interactive platforms where users create and share content.

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Virtual Reality

Technology that simulates environments with user's physical and sensory experience, often using headsets.

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Information Ethics

Branch of ethics addressing proper and improper uses of information and technology for decision making.

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Information Literacy

Skills to identify, retrieve, organize, and analyze information.

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Robert Hauptman

Coined the term 'information ethics' in his book 'Ethical Challenges in Librarianship'.

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6 Processes of Information Literacy

Recognize problems, plan, formulate hypotheses, find credibility, organize info, make conclusions.

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5 Components of Information Literacy

Identify, find, evaluate, apply, and acknowledge information.

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Information Literacy: Question

Beginning with problem acknowledgement, it means formulating questions

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Information Literacy: Plan

Devising strategies to locate relevant information and potential solutions.

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Information Literacy: Prediction

Anticipating outcomes based on information.

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Information Literacy: Credibility

Determining the trustworthiness and authority of information sources.

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Information Literacy: Synthesize

Pulling together all information to create an understandable whole.

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Pros of Articles

Messages are often printed attractively, with high graphic quality and longer durability.

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Cons of Articles

Articles can be expensive and cluttered, may have limited reach, and can be one-sided.

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Pros of Newspapers

Newspapers provide current, detailed, and organized information, checked by experts and sources.

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Cons of Newspapers

Newspapers can be one-sided, hard to update, and have authors shorten articles.

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Pros of Books

Books offer comprehensive and reliable information, providing organized units of work.

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Cons of Books

Books can become outdated and are inconvenient to carry, consuming too much time to read.

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Pros of Television

Television is an up-to-date, entertaining source of information with some educational channels.

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Cons of Television

Television can lead to less social interaction, has indecent programs, and questionable program quality.

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Study Notes

  • Communication
  • Derived from the Latin word "communicare", meaning to share.
  • A process of conveying information from a sender to a receiver.
  • A purposeful act of imparting information

Shawn Grimsley (2003) Definition of Communication:

  • Communication is the process of sending and receiving information between two or more people.

Communication Participants

  • Sender: The person sending the message.
  • Receiver: The person receiving the message.

Seven Elements of the Communication Process:

  • Sender: Initiates the conversation with ideas to share.Enconding: Translates thoughts into a message.
  • Message: Verbal or non-verbal behaviors that are conveyed, including written, oral, symbolic, or non-verbal cues like body gestures.
  • Channel: The medium or tool used for communication between sender and receiver.
  • Receiver: Interprets the message.
  • Decode: The receiver interprets the message.
  • Feedback: The receiver provides a response or reaction, indicating their understanding of the sender's message.

Types of Communication Channels Based on Communication Channels:

  • Communication Channels: The medium used by the sender to convey the message.

Verbal Communication:

  • Is the most frequently used channel, utilizing languages and words in oral or written form.
  • Verbal Oral: Face-to-face or personal speaking.
  • Verbal Written: Information exchange through written texts like SMS, letters, flyers.

Non-Verbal Communication:

  • Uses behaviors, facial expressions, body language, signs, and symbols.
  • Body Language: Physical behavior, expressions, and mannerisms.
  • Facial Expression: Conveys thoughts/feelings universally, even without words.
  • Signs & Symbols: Objects/images used to communicate non-verbally.

Types of Communication Channels Based on Style and Purpose:

  • Formal Communication: Predefined channels set by organizations with rules, policies, standards, and processes, often seen in speeches and meetings.
  • Informal Communication: Casual communication without strict rules, such as between family, relatives, and friends. Often referred to as grapevine.Grapevine: Spreads throughout the organization in all directions, disregarding authority levels.

Basic Concepts and Models of Communication:

  • Transactional (Simultaneous): Continuous information exchange where sender and recipient take turns communicating. Two-way communication with feedback.
  • Linear Model: Communication moves in one direction, from sender to receiver, via a specific channel.

Media

  • Medium as singular
  • The channel used to transmit information.
  • It combines physical objects.
  • Mass media communication uses physical objects

Media Literacy

  • The ability to analyze and synthesize symbols and messages through media.
  • Encompasses the ability to read, analyze, evaluate, and produce communication across various media forms.
  • Addresses issues impacting democracy by enabling public opinion and influence.

Information

  • Covers data, knowledge derived from study, experience etc
  • Describes knowledge of specific events gathered by communication, intelligence or news

Information Literacy

  • Locates, evaluates, and effectively uses information in various formats.

Technology

  • Devices used to communicate
  • Science in industry engineering solving problems
  • What We Communicate: Information
  • How We Communicate: Media
  • What Can We Use To Communicate: Technology

Lesson 1.2: The Power of Literacy

  • Media: Any communication channel used to transmit messages.
  • Media Literacy: The ability to analyze and synthesize symbols and messages in media.

Four Skills

  • Accessing Media : Gaining entry into the media landscape.
  • Creating Media : Self-expression through adept media creation
  • Adept evaluating messages: Skillful assessment of conveyed messages.
  • Analyzing Content: Breaking them down for patterns and context

Importance of Media Literacy Education

  • Promotes awareness of media influence.
  • Establishes an active stance towards consuming and creating media.

Educating Children with a Critical Eye Towards Media:

  • Enhances understanding of information.

  • Improves communication with others, potentially impacting their lives.

  • Information Literacy: Combining research, critical thinking, computer skills, and communication for academic success and participation in society.

Six Skills in Information Literacy (STIPLE):

  • Identify: Determine needed information and scope.

  • Locate: Retrieve relevant sources.

  • Synthesize: Integrate retrieved information into knowledge and apply.

  • Present: Share knowledge effectively, cite sources.

  • Translate - Apply new abilities to new projects

  • Technology: Combination of tools and knowledge used to interact with and shape the world for convenience, productivity, and connection.

  • Technology Literacy: Ability to find, evaluate, use, share, and create content with internet tools.

  • Deep Learning: Is an essential component of digital literacy

Deep Learning in Digital Literacy:

  • Character: Grit, tenacity, perseverance, and resilience.
  • Citizenship - Ability to see the big picture and solve problems based on tolerance and different cultures
  • Collaboration - To work with others strongly
  • Creativity - Thinking outside the box and generating new Ideas
  • Critical Thinking - Figuring out patterns, thinking about your knowledge, and using the information correctly
  • Communication - Communicating information in different ways to any type of audience, in any place.

Lesson 2.1: History of Communication

  • Prehistoric Age (Ancient Times) Industrial Age (15th-18th Centuries)
  • Electromechanical Age (19th Century)
  • Electronic Age (20th Century)
  • Information Age (21st Century)

Prehistoric Age

  • Prehistoric Age: Time before written history. Appeared 4.5 millions years ago.

  • Tools: Stone and metals used in daily life.

  • Rock Art: Crude stone tools for creating rock art.

  • Cave Paintings: Homo sapiens appeared 130,000 BCE.

    • Pigments from fruits, minerals, and animal blood used to depict primitive life on cave walls.

Kinds of Rock Art in the Prehistoric Age:

  • Petroglyphs: Carvings in rocks or caves.

  • Pictographs: Images or symbols representing words and phrases.

  • Papyrus: Found in Egypt (2500 BC).

  • Clay Tablets: Found in Mesopotamia (2400 BC).

  • Acta Diurna: Found in Rome (130 BC).

Works in the Pre-Industrial Age (Before 1700s)

  • Timeline: Cave paintings (35000 BC), clay tablets (2400 BC), papyrus (2500 BC)
  • Timeline: Acta Diurna (130 BC), Dibao (2nd Century), Codex (5th century), printing press (220 AD)

Industrial Age:

  • Occurred during the Industrial Revolution in Great Britain.
  • Replaced handy tools with machines reducing costs.
  • Long-distance communication via telegraph.
  • Printing Press: Invented by Johann Gutenberg in 1448, using movable type.
  • Reduced the cost of books.
  • Newspaper (The London Gazette): Oldest surviving English newspaper, first published in 1665.

Electromechanical Age

  • Letter writing was inefficient.
  • Typewriter: Mechanical machine for writing characters.
  • Telephone Developed in 1876 by Alexander Graham Bell
  • Telegraph: Device for transmitting information by coded signals over distance credited to Samuel F.B Morse version

Electronic Age:

  • People used electricity for devices like radios and televisions.
  • Radio became communication and entertainment device of early 1900s
  • Photography's initial attempts in the early 1800s had poor results.
  • Negative: enhanced photography as an art form with the discovery
  • Television: Made its debut at the New York World's Fair
  • TV Sets: Became common in households as prices dropped in the late 1940s.
  • Mainframe Computers: high-performance computers for large amounts of memory Personal Computer PC

Information Age:

  • Also known as the Digital Age, marked by internet use.
  • Communication quickened via social networks.
  • Microelectronics: Led to laptops, mobile phones, and wearable tech.

Lesson 2.2: Traditional Media vs. New Media

  • Traditional Media: Products and services used to transmit information without computers/internet.
    • Includes prints, broadcasts, and physical media
  • New Media: Products/services providing info via computers/internet.
    • Characterized by highly interactive digital technology like the internet

Examples

  • New types of media are internet, websites, computer multimedia and Games.

Types of New Media

  • Blogs: web page updated and contains texts,photos and videos

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Explore the functions of communication channels and their impact on effective communication. Identify the most suitable channels for different situations, including urgent updates and emotional expression. Understand the role of non-verbal cues in conveying messages.

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