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What is communication?
A process that occurs between two or more people using words, actions, or both.
What is the first step in the process of communication?
What is a linear model of communication?
A form of communication that happens in a single direction.
Aristotle's model of communication is the newest model.
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What does the Shannon-Weaver model emphasize?
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Name one key element of communication.
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The ______ model of communication considers communication as a circular process.
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What is the purpose of feedback in the communication process?
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Study Notes
Defining Communication
- Communication is a process between two or more people that involves the exchange of words, actions, or a combination of both.
- Communication can be expressed through written or spoken words (verbal), actions (non-verbal), or a combination of both.
The Process of Communication
- The communication process begins with the sender having an idea to convey.
- The sender must encode their idea using words, symbols, and gestures.
- The sender chooses a medium (e.g., spoken words, written message) to transmit the message.
- The receiver decodes the message to understand the sender's intended meaning.
- Feedback is provided by the receiver to ensure the message was understood correctly.
Communication Models
- Communication models simplify the complex process of communication.
Linear Models
- Linear models depict communication as a one-way process with a sender, message, and receiver.
- Linear models are common for business announcements, such as broadcasts or press releases.
Aristotle's Model
- One of the oldest communication models.
- Focuses on how speakers present messages persuasively.
Lasswell's Model
- Similar to Aristotle's model, but asks questions the speaker needs to answer.
Shannon-Weaver Model
- Emphasizes encoding messages into various formats (written words, voice, etc.) and the importance of decoding by the receiver.
Berlo's S-M-C-R Model
- Highlighting the importance of common ground between source and receiver for successful communication.
Interactive Models
- Interactive communication models depict a two-way process with a sender and receiver exchanging messages.
- Interactive models are common in business settings for collaborations, team discussions, and client interactions.
Osgood-Schramm Model
- Treats all participants in communication equally.
Westley and MacLean Model
- Starts the process of communication based on environmental factors rather than a specific source.
Transactional Models
- Transactional models are the most dynamic, encompassing encoding, decoding, communicators, messages, channels, and potential disruptions.
Barnlund's Transactional Model
- Explores immediate feedback communication between people.
Dance's Helical Model
- Views communication as a circular process that grows more complex with interaction.
Elements of Communication
- Verbal communication: Words and sounds we produce while speaking.
- Non-verbal communication: Signs and signals beyond words, like body language.
- Microexpressions: Subtle, fleeting facial expressions reflecting emotions.
- Active listening: Engaging with the speaker's message to fully comprehend it.
- Defenses: Barriers or behaviors that obstruct effective communication.
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Description
This quiz explores the basic principles of communication, including its definition, the process involved, and various models that simplify understanding. You'll learn about the roles of sender, receiver, and the types of communication methods used. Test your knowledge on the fundamental aspects of effective communication.
