Communication Principles Quiz

Lecture Notes on Communicative English - Unit 5

• Communication Elements:

  • Meaning, definition, and concept of communication are explored.
  • Good communication versus bad communication is differentiated.
  • One-way and two-way communication models, with examples, are detailed.
  • The process of communication and the factors affecting it, including sender, message, channel, receiver, feedback, noise, and context, are explained.

• Professional Communication:

  • Meaning of professional communication is defined.
  • Types of professional communication are itemized: formal/systematic (upward, downward, parallel) and informal (grapevine).
  • How each type of communication takes place, along with the merits and demerits of each are examined.

• Nonverbal Communication:

  • Meaning of nonverbal communication is clarified.
  • Different areas of nonverbal communication are categorized:
    • Kinesics (body language – postures, gestures, facial expressions, eye contact).
    • Proxemics (spatial language – private space, personal space, social space, public space).
    • Language of signs and symbols (audio and visual signs in everyday life, with merits and demerits).

• Introduction to Communication:

  • Communication is necessary for all aspects of professional management, including planning, organizing, executing, staffing, and controlling.
  • Effective communication is vital for organizational survival, sustenance, and growth in today's world.
  • Communication skills directly influence career success.

• Features of Successful Professional Communication:

  • Communication is a two-way process for mutual understanding.
  • Communication in business is important for understanding, cooperation.
  • Communication facilitates good relationships.
  • Various managerial tasks and organizational growth rely on effective communication.

• Importance of Communication:

  • Understanding and cooperation between management and employees promotes trust and confidence leading to job satisfaction and a sense of belongingness.
  • Efficient communication is crucial in complex organizations with various departments to ensure collaboration.

• Different Forms of Communication:

  • Extrapersonal communication (involving interaction with non-human entities such as animals).
  • Media communication (using mass media like books, television, radio, and the internet for wide-range messaging).
  • Written communication (using written modes like reports, proposals, letters, emails to deliver messages).
  • Nonverbal communication (includes body language, personal appearance, space, and paralinguistics).
  • Interpersonal communication (face-to-face interaction between two or more people).
  • Intrapersonal communication (inner thoughts, reflection, and contemplation).
  • Oral communication (using spoken words).

• Oral Communication:

  • Effective oral communication is essential for face-to-face interactions crucial to delivering presentations, speeches, participating in discussions, conducting interviews, etc.

• Media Communication:

  • Includes using electronic media tools such as computers, cell phones, television, video, and the internet for communication.

• Elements of Communication (Unit-V):

  • Providing Instructions: Instructions are orders with accompanying guidance, requiring good communication skill.
  • Giving Orders: Direct, authoritative instructions are essential in any organization.
  • Marketing: Effective communication is crucial for marketing; propagandist strategies aim at enhancing brand image.
  • Factors influencing Communication: Message, Code, Channel/Medium, Barriers (including those related to context-specific language and communication styles, or barriers created by the listener/receiver, or outside factors, e.g., cultural differences, emotional response to words, or the language of the receiver)

• Nonverbal Communication [Unit V]:

  • Language of the Body: Oculesics (eye behavior), paralanguage (vocal cues), Haptics (touching), Proxemics (space), Chronemics (time), and Olfronemics (smell) are explained.
  • Kinesics (Body Language): The importance of body movements, physical postures, and touching in communication is detailed. Emphasis on gestures like rubbing one's eyes to indicate disbelief or doubt.
  • Other Nonverbal Elements: Importance of attire, facial expressions, gestures, appropriate eye contact, the way one carries oneself, and how one interacts with others in maintaining an effective communication are also detailed.

• Different Forms of Communication [Unit V]:

  • Verbal Communication: Explained via oral and written modes; importance of both in professional settings.
  • Non-verbal Communication: How body language and nonverbal cues affect the perception and understanding of a message in the communication process.

• Literature Appreciation (Unit-I):

  • Covers reading comprehension, summarization, inference, and analysis of literary passages and poems.
  • Discusses comprehension skills, vocabulary, synonym/antonym searches, and note-making based on text passages.
  • Includes various passages and poems from different authors and how the literary components of them (e.g. theme, character, imagery) can be used to enhance literary understanding.
  • Examines a variety of elements of literary works such as character development, symbolism, irony, allegory.