Communication Overview and Process

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Questions and Answers

Which of the following is NOT an element of communication?

Feedback

Intention (correct)

Sender

Message

All forms of communication are social interactions.

True

What is the primary purpose of feedback in communication?

To provide reactions or responses from the receiver.

The model that focuses on one-way communication without feedback is called the ______ Model.

Linear Signup and view all the answers

Match the type of communication flow with its description:

Downward Flow = Communication from a superior to a subordinate Upward Flow = Communication from a subordinate to a superior Horizontal Flow = Communication between peers Social Interaction = Exchange for social fulfillment Signup and view all the answers

Which function of communication primarily focuses on influencing behavior?

Motivation Signup and view all the answers

Aristotle's model of communication is considered a two-way communication model.

False Signup and view all the answers

Name one disadvantage of the Linear Model of communication.

Lack of feedback. Signup and view all the answers

Which model is known as the 'mother of all communication models'?

Shannon-Weaver Model Signup and view all the answers

The Transactional Model allows for simultaneous feedback between senders and receivers.

True Signup and view all the answers

What concept does Schramm's Model introduce to the communication process?

field of experience Signup and view all the answers

The __________ Model is characterized by two-way communication and feedback in modern media.

Interactive Signup and view all the answers

What is a disadvantage of the Interactive Model?

Delayed feedback Signup and view all the answers

Match the following communication models with their key characteristics:

Laswell’s Model = Analysis of communication process components Barnlund’s Transactional Model = Multi-layered feedback system Berlo’s SMCR Model = Influenced by Source, Message, Channel, Receiver Shannon-Weaver Model = Mirrors functioning of radio and telephone technology Signup and view all the answers

Barnlund’s model includes public, private, and behavioral cues.

True Signup and view all the answers

What does noise refer to in the context of communication models?

Interference that disturbs the communication flow Signup and view all the answers

Study Notes

Communication Overview

Communication involves exchanging information between individuals using symbols, signs, or behavior.
It exists in various forms and can occur through different channels and contexts.

Nature of Communication

Effective communication is defined as a message that is comprehended.
Social interaction is fundamental in communication, manifesting through the exchange of messages.

Process of Communication

Key components include:
- Context
- Sender
- Encoding
- Message
- Channel
- Decoding
- Receiver
- Feedback
- Noise

Elements of Communication

Sender/Speaker: Originator of the message.
Message: Information shared by the sender, conveyed through words or actions.
Receiver: Individual who decodes and interprets the message.
Channel: Medium of communication, either personal/non-personal or verbal/non-verbal.
Feedback: Receiver’s responses or reactions to the message.

Functions of Communication

Information: Aiming to inform or educate others about specific data or processes.
Downward Flow: Communication from higher to lower authority (e.g., superior to subordinate).
Upward Flow: Communication from lower to higher authority (e.g., subordinate to superior).
Horizontal Flow: Peer-to-peer communication across the same level.
Motivation: A primary purpose to influence behavior.
Social Interactions: Exchanges for social fulfillment.
Regulation/Control: Managing group dynamics and interactions.
Emotional Expression: Sharing or releasing emotions for personal relief.

Models of Communication

Models simplify and visually represent communication processes.

Standard Models of Communication

Linear Model:
- Characterized by one-way communication without feedback.
- Effective for persuasion but lacks interaction.
Aristotle’s Model:
- Focuses on the speaker; used predominantly in public speaking.
Laswell’s Model:
- Analyzes communication through five questions: Who? Says What? In Which Channel? To Whom? With What Effect?
Berlo’s SMCR Model:
- Consists of Source, Message, Channel, and Receiver, acknowledging various influencing factors.
Shannon-Weaver Model:
- Technological basis; mirrors radio and telephone functions comprising sender, message, channel, and receiver.

Interactive Model

Two-way communication allowing feedback.
Used for modern media but feedback can be delayed.

Transactional Model

Roles of sender and receiver interchange, allowing for simultaneous feedback.
Contextual factors and noise are important considerations.

Barnlund’s Transactional Model

Incorporates multi-layered feedback and various cues.
Differentiates between public, private, and behavioral cues.
Illustrates the complexity of communication and understanding.
Acknowledges individual filters that affect message interpretation.
Recognizes noise as a disruptor in the communication flow.

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Description

Explore the fundamental concepts of communication in this quiz. Understand the key components, nature, and functions that shape effective exchanges of information. Test your knowledge on the roles of sender, receiver, and the importance of feedback in communication.