Communication Process Overview

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Questions and Answers

What is the primary role of the sender in the communication process?

  • To encode their thoughts into a communicable format. (correct)
  • To interpret the message received.
  • To eliminate all forms of noise.
  • To provide feedback to the receiver.

Which part of the communication process involves the medium through which the message is sent?

  • Channel (correct)
  • Receiver
  • Encoding
  • Feedback

In effective communication, what is the goal of feedback?

  • To confuse the sender about the message.
  • To distract from the initial communication.
  • To prevent the message from being bandied about.
  • To clarify any misunderstandings. (correct)

What is not considered a form of noise in communication?

<p>Facial expressions (B)</p> Signup and view all the answers

Which of the following is a characteristic of verbal communication?

<p>Includes spoken or written words (D)</p> Signup and view all the answers

What does decoding involve in the communication process?

<p>Interpreting or making sense of the received message. (B)</p> Signup and view all the answers

Which component of communication refers to the content or information that is being transmitted?

<p>Message (D)</p> Signup and view all the answers

Which type of communication does not rely on spoken or written words?

<p>Non-verbal communication (D)</p> Signup and view all the answers

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Study Notes

Meaning of Communication

  • Communication transmits information, ideas, feelings, and thoughts between individuals.
  • Effective communication goes beyond exchanging words; it also entails the interpretation of those words within context.

Process of Communication

  • Sender: Initiates the message and encodes thoughts into a communicable format such as words or gestures.
  • Message: The information conveyed, which can be verbal or non-verbal in nature.
  • Encoding: The transformation of the message into symbols or words for the receiver's understanding.
  • Channel: The medium utilized for sending the message, such as face-to-face, telephone, or email.
  • Receiver: The individual who receives and interprets the message.
  • Decoding: The interpretation process that helps the receiver understand the message's meaning.
  • Feedback: The response from the receiver indicating how the message was understood, providing insight to the sender.
  • Noise: Any interference, whether external (such as background sounds) or internal (such as biases), that distorts or obscures the message.

Kinds of Communication

  • Verbal Communication: Utilizes spoken or written words, including conversations, phone calls, emails, and texts.
  • Non-Verbal Communication: Encompasses body language, facial expressions, gestures, posture, and eye contact.

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