Communication in Organization: Forms and Processes
16 Questions
2 Views

Choose a study mode

Play Quiz
Study Flashcards
Spaced Repetition
Chat to Lesson

Podcast

Play an AI-generated podcast conversation about this lesson

Questions and Answers

What is the definition of communication?

  • The process of managing information in teams
  • The process of transmitting information from one person to another (correct)
  • The process of transmitting information within an organization
  • The process of transmitting nonverbal cues

What is the role of communication in management?

  • To hinder interpersonal relationships
  • To create barriers for effective decision-making
  • To facilitate coordination and control in organizations (correct)
  • To limit the flow of information within teams

What are the basic forms of communication in organizations?

  • Intrapersonal communication and electronic communication
  • Interpersonal communication and communication in networks and teams (correct)
  • Formal information systems and personal electronic technology
  • Grapevine communication and nonverbal communication

What does informal communication in organizations include?

<p>Management by Wandering Around (C)</p> Signup and view all the answers

What are some barriers to communication that need to be managed?

<p>Language barriers and lack of interpersonal skills (B)</p> Signup and view all the answers

How can the communication process be managed to recognize and overcome barriers?

<p>By promoting effective listening and feedback mechanisms (D)</p> Signup and view all the answers

What is the role of communication in management?

<p>To manage the flow of information in organizations (C)</p> Signup and view all the answers

What does 'decoding' refer to in the communication process?

<p>Interpreting and making sense of the message (B)</p> Signup and view all the answers

What is 'nonverbal communication' based on?

<p>Facial expressions and body gestures (C)</p> Signup and view all the answers

What does 'noise' refer to in the communication process?

<p>Anything that hampers any stage of the communication process (C)</p> Signup and view all the answers

What defines 'useful information' according to the text?

<p>Available in time for appropriate managerial action (C)</p> Signup and view all the answers

In the communication process, who is the 'receiver'?

<p>The person or group for which the message is intended (B)</p> Signup and view all the answers

What is 'verbal communication' based on?

<p>The encoding of messages into words (D)</p> Signup and view all the answers

What are the steps in the communication process according to the text?

<p>Deciding to transmit a fact, idea, opinion, or other information to the receiver (D)</p> Signup and view all the answers

What happens in the feedback phase of the communication process?

<p>The receiver decides what message to send to the original sender (B)</p> Signup and view all the answers

What are some characteristics of useful information as per the text?

<p>Available in time for appropriate managerial action (D)</p> Signup and view all the answers

More Like This

Use Quizgecko on...
Browser
Open
Browser
Browser