Communication in Organization: Forms and Processes
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Questions and Answers

What is the definition of communication?

  • The process of managing information in teams
  • The process of transmitting information from one person to another (correct)
  • The process of transmitting information within an organization
  • The process of transmitting nonverbal cues

    • What is the role of communication in management?

  • To hinder interpersonal relationships
  • To create barriers for effective decision-making
  • To facilitate coordination and control in organizations (correct)
  • To limit the flow of information within teams

    • What are the basic forms of communication in organizations?

  • Intrapersonal communication and electronic communication
  • Interpersonal communication and communication in networks and teams (correct)
  • Formal information systems and personal electronic technology
  • Grapevine communication and nonverbal communication

    • What does informal communication in organizations include?

    <p>Management by Wandering Around</p> Signup and view all the answers

    What are some barriers to communication that need to be managed?

    <p>Language barriers and lack of interpersonal skills</p> Signup and view all the answers

    How can the communication process be managed to recognize and overcome barriers?

    <p>By promoting effective listening and feedback mechanisms</p> Signup and view all the answers

    What is the role of communication in management?

    <p>To manage the flow of information in organizations</p> Signup and view all the answers

    What does 'decoding' refer to in the communication process?

    <p>Interpreting and making sense of the message</p> Signup and view all the answers

    What is 'nonverbal communication' based on?

    <p>Facial expressions and body gestures</p> Signup and view all the answers

    What does 'noise' refer to in the communication process?

    <p>Anything that hampers any stage of the communication process</p> Signup and view all the answers

    What defines 'useful information' according to the text?

    <p>Available in time for appropriate managerial action</p> Signup and view all the answers

    In the communication process, who is the 'receiver'?

    <p>The person or group for which the message is intended</p> Signup and view all the answers

    What is 'verbal communication' based on?

    <p>The encoding of messages into words</p> Signup and view all the answers

    What are the steps in the communication process according to the text?

    <p>Deciding to transmit a fact, idea, opinion, or other information to the receiver</p> Signup and view all the answers

    What happens in the feedback phase of the communication process?

    <p>The receiver decides what message to send to the original sender</p> Signup and view all the answers

    What are some characteristics of useful information as per the text?

    <p>Available in time for appropriate managerial action</p> Signup and view all the answers

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