Podcast
Questions and Answers
What is the purpose of a liaison position?
What is the purpose of a liaison position?
What kind of skills are usually required for a successful liaison position?
What kind of skills are usually required for a successful liaison position?
What was the staff supervisor's reaction to the line executives' refusal to help?
What was the staff supervisor's reaction to the line executives' refusal to help?
Who was asked to be the unofficial spokesperson of the line executives?
Who was asked to be the unofficial spokesperson of the line executives?
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What was the reason the line executives asked Rees to be their spokesperson?
What was the reason the line executives asked Rees to be their spokesperson?
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Study Notes
- Liaison positions are usually established between different units of an organization in order to improve communication.
- Successful liaison positions require specialized knowledge and often develop time, interpersonal, and goal orientations midway between the differentiated units.
- Liaison positions may join line and staff groups, and often have significant informal power.
- The staff supervisor was trying to get help from line executives, but they all refused.
- He was surprised by this, and the meetings broke up in embarrassment.
- Later, the line executives asked Rees to be their unofficial spokesperson, because he was the only one who was willing to help.
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Description
Test your knowledge about the roles and characteristics of liaison positions within organizational structures, and their significance in improving communication and coordination between different units.
