Podcast
Questions and Answers
What is the responsibility of the sender in the communication process?
What is the responsibility of the sender in the communication process?
- Decoding the message received
- Transmitting the message using medium
- Encoding the information in a form that can be understood (correct)
- Interpreting the feedback given
Which term refers to the means by which a message is transmitted in communication?
Which term refers to the means by which a message is transmitted in communication?
- Context
- Medium (correct)
- Feedback
- Noise
In communication, what does noise refer to?
In communication, what does noise refer to?
- The setting and situation where communication takes place
- The interference affecting the message being sent, received, or understood (correct)
- The information that the sender wants to relay
- The response after receiving a message
Which element of Aristotle's Model is focused on the audience?
Which element of Aristotle's Model is focused on the audience?
In Berlo's Model, which model is it adapted from?
In Berlo's Model, which model is it adapted from?
What is one misconception about communication?
What is one misconception about communication?
What is the definition of communication according to Deetz (1994)?
What is the definition of communication according to Deetz (1994)?
According to Adler & Elmhorst (2012), what are the two kinds of messages sent in communication?
According to Adler & Elmhorst (2012), what are the two kinds of messages sent in communication?
What principle states that it is impossible for a person not to communicate?
What principle states that it is impossible for a person not to communicate?
Which type of relational message refers to the degree to which a communicator likes the other person or a particular message being sent?
Which type of relational message refers to the degree to which a communicator likes the other person or a particular message being sent?
What does Axley (1984) consider communication to be primarily associated with?
What does Axley (1984) consider communication to be primarily associated with?
According to McPheat (2010), what is communication seen as?
According to McPheat (2010), what is communication seen as?
Study Notes
Definition of Communication
- Communication is the flow of information from one person to another
- It is a complex process associated with sending, receiving, and interpreting messages
- It is the art and process of creating and sharing ideas
Communication Principles
- Communication is unavoidable: it is impossible for a person not to communicate
- Facial expressions, posture, gestures, clothing, and even absence can convey cues about our attitude
- Importance of considering unintentional messages sent
- Communication operates on two levels: content messages and relational messages
- Relational messages include affinity, control, and respect for others
- Communication is irreversible: words and deeds are recorded in others' memories
- Communication is a process: it should not be viewed as an isolated event
- Communication is not a panacea: it can smooth out bumps in relationships, but it's not a remedy for all ills or difficulties
Elements and Models of Communication
- Elements:
- Sender: the source of the message, responsible for encoding information
- Receiver: the person whom the message is directed to, responsible for decoding the message
- Message: the information the sender wants to relay to the receiver
- Medium: the channel through which the message is transmitted
- Feedback: the response given after the message has been successfully transmitted, received, and understood
- Noise: the interference that affects the message being sent, received, or understood
- Context: the setting and situation in which communication takes place
- Models:
- Aristotle's Model: a speaker-centered model with five primary elements: speaker, speech, occasion, audience, and effect
- Berlo's Model: adapted from Shannon and Weaver's Model, focuses on the communication process between sender and receiver
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Description
Test your knowledge of communication definitions and principles from various scholars such as Axley, Deetz, McPheat, and Adler & Elmhorst. Explore different perspectives on communication as a flow of information, a complex process of sharing ideas, and an essential activity in organizations.
