Communicating at Work Chapter Objectives
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Questions and Answers

What are the top two skills employers want according to the table?

Communication skills and strong work ethic

Which skill is listed as the most important by subscribers to the Harvard Business Review?

  • The ability to communicate (correct)
  • Problem-solving skills
  • Technical skills
  • Analytical skills
  • Communication skills always top the ______ list.

    skills

    What might happen if an employee has specialized knowledge but lacks communication skills?

    <p>They may not guarantee success in their career.</p> Signup and view all the answers

    Communication is unimportant in some fields.

    <p>False</p> Signup and view all the answers

    Which of the following is NOT one of the top ten qualities/skills employers want?

    <p>Physical strength</p> Signup and view all the answers

    Study Notes

    The Importance of Communication

    • Communication is essential across all professions; specialized knowledge alone is insufficient for success.
    • Employers consistently prioritize communication skills when seeking ideal candidates.
    • The ability to communicate ranks as the most valued skill according to a Harvard Business Review survey.

    Key Qualities/Skills Employers Value

    • Top skills include:
      • Communication skills
      • Strong work ethic
      • Teamwork skills
      • Initiative
      • Analytical skills
      • Computer skills
      • Flexibility and adaptability
      • Interpersonal skills
      • Problem-solving skills
      • Technical skills

    Career Opportunities in Communication

    • Communication is central to various careers, impacting roles such as:
      • Journalist or publisher: reporter, editor, author, and project manager.
      • Managerial positions: account executive, floor manager, director of broadcasting, and talk show host.

    Objectives for Understanding Communication

    • Understand the role of communication in career success, supported by real-world examples.
    • Apply communication fundamentals, including key principles and processes, to specific situations.
    • Examine ethical communication concepts in real-life challenging scenarios.
    • Differentiate between formal and informal communication networks and their usage.
    • Analyze pros and cons of face-to-face versus electronic communication channels and select the most effective one for specific contexts.

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    Communication At Work PDF

    Description

    This quiz focuses on the key objectives and outlines of the chapter on communication in the workplace. After engaging with this material, you will understand the importance and nature of effective communication in a professional setting.

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