Workplace Communication Part 1
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Questions and Answers

What is the primary purpose of informal communication?

  • To express thoughts and needs in a respectful manner
  • To convey official information
  • To build strong relationships and trust (correct)
  • To support the growth and improvement of individuals

    • Where is formal communication typically used?

  • In official documents and business-related situations (correct)
  • Everyday conversations
  • In emails to friends and family
  • In social media

    • What is the key aspect of constructive criticism?

  • Allowing emotions to overpower rational thinking
  • Aggressive communication
  • Emphasizing the impact of certain behaviors (correct)
  • Personal attacks and criticism

    • Which communication style involves expressing thoughts, feelings, and needs in a respectful, clear, and honest way?

    <p>Assertive communication</p> Signup and view all the answers

    What is the practice of effectively expressing thoughts, ideas, and needs in a respectful and assertive manner in professional settings?

    <p>Self-advocacy communication</p> Signup and view all the answers

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