Common Theories of Management

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Questions and Answers

Which concept emphasizes the separation of planning from execution in work?

  • Separation of planning and doing (correct)
  • Functional foremanship
  • Harmony in group action
  • Worker development

Fredrik Winslow Taylor developed his theory of management based on his practical experience as an apprentice mechanist.

True (A)

What does Taylor's Scientific Management emphasize for improving worker efficiency?

The scientific study of work.

According to Taylor, conflicts between employers and employees should be resolved through ________.

<p>mutual discussion</p> Signup and view all the answers

What did Taylor propose should replace personal judgment in managing work?

<p>Science and research (A)</p> Signup and view all the answers

Match the following techniques of Scientific Management with their descriptions:

<p>Separation of Planning and Doing = Distinction between planning and execution tasks Functional Foremanship = Supervision divided among eight individuals Work Study = Analysis of time taken for job completion Time Analysis = Measurement of standards for task performance</p> Signup and view all the answers

Taylor's theory suggests that worker training is unnecessary for achieving industrial efficiency.

<p>False (B)</p> Signup and view all the answers

Name one key concept of Taylor’s Scientific Management theory.

<p>Harmony Not Discord in group action.</p> Signup and view all the answers

What is the main objective of a method study?

<p>To find one best way of doing the job (A)</p> Signup and view all the answers

Fatigue studies aim to reduce the number of breaks employees take.

<p>False (B)</p> Signup and view all the answers

Who developed the Bureaucratic Management Theory?

<p>Max Weber</p> Signup and view all the answers

The study of movements while performing a job is referred to as ________.

<p>motion study</p> Signup and view all the answers

Which principle emphasizes the separation of personal and official property?

<p>Separation of Personal and Official Property (C)</p> Signup and view all the answers

Match the following studies with their objectives:

<p>Motion Study = Eliminate unnecessary movements Method Study = Find the best way to do the job Fatigue Study = Determine rest periods for workers Piece Wage Systems = Reward efficient workers</p> Signup and view all the answers

Piece Wage Systems introduce uniform pay regardless of performance.

<p>False (B)</p> Signup and view all the answers

What is one essential element of the Bureaucratic Management Theory?

<p>Organizational hierarchy</p> Signup and view all the answers

Which of the following features is emphasized by the Human Relations Theory?

<p>Understanding human behavior (D)</p> Signup and view all the answers

Contingency Theory suggests that the effectiveness of an organization is unaffected by its environment.

<p>False (B)</p> Signup and view all the answers

What are the two approaches to management described by Douglas McGregor?

<p>Theory X and Theory Y</p> Signup and view all the answers

According to McGregor's Theory Y, once basic physiological and safety needs are met, employees seek for _____ and responsibility.

<p>self-fulfillment</p> Signup and view all the answers

Match the management theories with their main concepts:

<p>Human Relations Theory = Focus on understanding human behavior Contingency Theory = Adapt management to environmental factors Theory X = Assumes people are lazy and irresponsible Theory Y = Encourages self-fulfillment at work</p> Signup and view all the answers

What does Contingency Theory emphasize as crucial for organizational performance?

<p>An adequate 'fit' between organizational parameters and contingency variables (A)</p> Signup and view all the answers

Theory X suggests that people are primarily motivated by money and external rewards.

<p>True (A)</p> Signup and view all the answers

What is a primary characteristic of the organizational environment according to Contingency Theory?

<p>A cluster of forces and conditions outside the organization that affect its reality</p> Signup and view all the answers

What does Elton Mayo's Human Relations Theory primarily emphasize?

<p>Social relations and employee morale (C)</p> Signup and view all the answers

According to the Human Relations Theory, workers are viewed as interchangeable elements in the production system.

<p>False (B)</p> Signup and view all the answers

What factors, according to Mayo's study, significantly affect workers' behavior and morale?

<p>Social and psychological factors</p> Signup and view all the answers

The primary focus of the Human Relations Theory is on __________ relations and employee morale.

<p>social</p> Signup and view all the answers

Match the following contributions of Mayo's study with their descriptions:

<p>Challenge to physical motivation = Questioned reliance on engineering approaches to motivation Assault on structural hierarchy = Criticized purely hierarchical methods of organization Social system = Organization viewed as a network of social interactions Role of non-economic factors = Emphasized the importance of non-economic rewards in workplace behavior</p> Signup and view all the answers

Which of the following statements is true according to Mayo’s findings?

<p>Workers are social animals who thrive in groups (C)</p> Signup and view all the answers

Mayo found that informal organizations have no influence on production norms.

<p>False (B)</p> Signup and view all the answers

What is one significant implication of Mayo's Human Relations Theory for management practices?

<p>Management should prioritize employee social relations and morale.</p> Signup and view all the answers

Flashcards

Taylor's Scientific Management

An approach focused on improving worker efficiency through scientific study of work.

Frederick Winslow Taylor

An American engineer, considered a key figure in the efficiency movement.

Scientific Management

Aimed at achieving the best and cheapest method of work.

Separation of Planning and Doing

Dividing work into planning (designing) and execution (performing).

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Functional Foremanship

Utilizing several supervisors, each with a specific function, for better execution.

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Work Study/Time Analysis

Determining standard time for a specific task element with time-measuring devices.

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Harmony in Group Action

Emphasizes collaboration and mutual interest between employers and employees.

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Worker Development

Focus on worker skills and training as a crucial element in industrial efficiency.

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Motion Study

Examining and improving workplace movements to increase efficiency and reduce unnecessary actions.

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Method Study

Finding the best way to complete a task, considering all stages from raw materials to delivery.

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Fatigue Study

Determining optimal rest breaks to maximize worker productivity and reduce fatigue.

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Piece Wage Systems

A payment system rewarding workers based on output, with varying rates for different performance levels.

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Bureaucratic Management

A management theory emphasizing hierarchy, rules, and clear divisions of labor.

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Division of Labor

Specialization of tasks in an organization; balance of power and responsibility.

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Chain of Command

The hierarchical structure of communication and decision-making in an organization.

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Separation of Personal and Official Property

Keeping organizational resources separate from personal assets for clarity and accountability.

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Human Relations Theory

A theory emphasizing the social and psychological aspects of employees' behavior, focusing on how relationships and morale affect productivity.

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Mayo's Hawthorne Studies

Elton Mayo's research focusing on work conditions, rest breaks, and employee morale at the Western Electric Hawthorne plant.

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Selection and Promotion

The process of choosing and advancing employees based on skills, experience, and qualifications, without favoring personal relationships.

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Social Factors at Workplace

Morale and work output are more influenced by social and psychological factors rather than physical conditions.

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Organization as Social System

An organization is not just about structure but also about the complex social relationships among its members.

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Non-economic rewards

Rewards that are not monetary, that can still influence worker behavior, morale, and output.

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Informal Organizations

Groups of workers that form spontaneously within a larger organization, shaping norms and behaviour.

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Leadership and Communication

Effective leadership and clear communication significantly impact workers' behavior, satisfaction, and output in an organization.

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Contingency Theory

This theory argues that there is no single best way to manage, and the most effective approach depends on the specific situation (environment, technology, size, etc.).

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Organizational Environment

The external forces and conditions that affect an organization, influencing its resources and operations.

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Theory X

A management approach that assumes workers are inherently lazy, need strict control, and are motivated primarily by financial rewards.

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Theory Y

A management approach that believes workers are naturally motivated, responsible, and seek self-fulfillment. It encourages involvement and participation.

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Maslow's Hierarchy of Needs

A theory that suggests people are motivated by a hierarchy of needs, starting with basic physiological and safety needs, and progressing to social, esteem, and self-actualization needs.

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What is the key idea of Human Relations Theory?

Management must understand human behavior and how people work together in groups and organizations.

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What is the core principle of Contingency Theory?

The best management style depends on the specific situation and context.

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Study Notes

Common Theories of Management

  • Scientific Management Theory emphasizes the scientific study of work to improve worker efficiency.
  • Frederick Winslow Taylor (1856-1915), an American mechanical engineer, pioneered this approach, aiming to improve industrial efficiency. He learned factory conditions firsthand.
  • Taylor's concept of "Scientific Management" involves precisely defining tasks and ensuring workers perform them in the most efficient and economical way.
  • Taylor identified problems arising from workplace settings, wages, and standards, proposing solutions to boost work efficiency.
  • The theory advocates replacing rule-of-thumb methods with scientific methods in factory settings.
  • Harmony and cooperation between employers and employees is crucial, resolving conflicts through mutual discussion and agreement.
  • Developing worker capacity and training for optimal performance are important aspects of scientific management.
  • Key techniques include separating planning from execution, and functional foremanship (dividing supervisory responsibilities into specialized roles).
  • Work study techniques include time analysis (measuring standard time for tasks) and motion study (streamlining worker movements).
  • Method and fatigue studies are also prominent strategies for improving efficiency within the system, determining optimal methods for execution while taking rest into account.
  • Piece wage systems reward high-performing workers with pay scales proportionate to output.

Bureaucratic Management Theory

  • Developed by Max Weber, it structures organizations hierarchically and establishes clear rules.
  • Weber believed this approach effectively governs organizations and their members.
  • Key principles include dividing labor, clearly establishing the chain of command, separating personal and official assets, maintaining consistent rules and regulations, and making decisions based on qualifications rather than personal relationships.

Human Relations Theory (Elton Mayo)

  • Elton Mayo's studies focused on fatigue, accidents, production levels, work conditions, and the impact of social relationships on worker productivity.
  • Mayo's hypothesis is that interpersonal relationships and human treatment between employers and employees are crucial for motivation and output.
  • This humanistic approach considers workers as individuals with dignity and respect, not just factors of production.
  • Mayo's research highlighted the importance of social factors in the workplace, like worker groups and inter-personal relationships.
  • Larger production and higher motivation are linked to better human relations.

Contingency Theory (Fred Fiedler)

  • Contingence theory suggests that the most effective management approach depends on external factors impacting the company.
  • Organizational environment, technology, size, employees, culture, and product range influence the optimal organizational structure and management strategy.
  • Appropriate "fit" between organizational parameters and contingent variables leads to enhanced performance.
  • Fiedler's contingency theory emphasizes adapting management styles to suit specific situations, optimizing leadership effectiveness for organizational success.

The X and Y Theory (Douglas McGregor)

  • Theory X assumes workers are inherently lazy, needing strong control and supervision to work effectively.
  • Theory Y posits that workers are motivated by intrinsic factors like self-respect to improve performance, and can contribute positively to management structures.
  • Taylor's worker-centric approach contrasts with a system where employees' needs are considered as crucial factors of management strategy.
  • The theory X approach focuses on defining responsibilities clearly and organizing through a hierarchical structure.
  • Conversely, theory Y suggests organizations should align job design to employees, encouraging participation and delegation of responsibility.

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