Scientific Management Overview

To identify and analyze the root causes of a specific problem.

Improved training for staff or better machinery.

A Gantt chart is used for project or process planning to show projected time and track progress.

<p>The PERT chart identifies a network of events and activities, with the longest path determining the minimum completion time, known as the critical path.</p> Signup and view all the answers

<p>Operation process chart and flow process chart are two tools used for this purpose.</p> Signup and view all the answers

<p>The 'Operation' symbol represents a specific task or step in the operation being analyzed.</p> Signup and view all the answers

<p>One should ask questions to determine the purpose of the operation, potential performers, and areas for improvement.</p> Signup and view all the answers

<p>The main objectives include minimizing time for tasks, improving quality and reliability, and conserving resources.</p> Signup and view all the answers

<p>Safety, health, and environmental concerns are prioritized to maximize employee well-being and promote sustainable practices.</p> Signup and view all the answers

<p>A humane program of management leads to increased job interest and satisfaction among employees.</p> Signup and view all the answers

<p>To provide a detailed view of a component or system and identify non-productive periods.</p> Signup and view all the answers

<p>Material handling can introduce delays and increase storage times, negatively impacting the flow of production.</p> Signup and view all the answers

<p>All elements that add time to the operation, including delays, storage times, and material handling.</p> Signup and view all the answers

<p>To track materials and to track workers during operations.</p> Signup and view all the answers

<p>It visually examines the work cycles of both the operator and machines, showing active and idle times.</p> Signup and view all the answers

<p>To achieve an appropriate balance between machine idle time and operators' idle time.</p> Signup and view all the answers

<p>An effective plant layout minimizes travel distances and reduces traffic congestion.</p> Signup and view all the answers

<p>The first two steps are to select the project and gather &amp; summarize existing information.</p> Signup and view all the answers

<p>The 80-20 rule suggests that approximately 80% of consequences come from 20% of the causes.</p> Signup and view all the answers

<p>The cause-and-effect diagram, or fishbone diagram, is used to identify potential causes of a problem.</p> Signup and view all the answers

<p>Gantt charts visually represent a project schedule, showing the start and end dates of tasks.</p> Signup and view all the answers

<p>Pareto analysis is used to illustrate where to focus attention and efforts in process improvement.</p> Signup and view all the answers

A management approach that uses scientific methods to improve efficiency in work processes.

A method of determining the optimal time required to complete a specific task.

Known as the "father of scientific management" for developing this approach to work.

Breaking down complex tasks into smaller, more manageable elements.

The predetermined time for a specific task, set by experts.

The process of designing the best and most efficient way to perform a task.

The four core concepts of optimizing work: replacing 'rules of thumb' with 'science', selecting and training the most capable workers, cooperation between management and labor, and clear division of responsibilities.

Determining the most effective way to organize and perform work tasks.

"Cause & Effect" diagrams used to identify potential causes of problems or issues.

Man, Materials, Machines, Methods, Measurement, and Mother Nature (environment) for identifying causes in manufacturing.

Categories for analyzing a product marketing process involving Product, Price, Promotion, Place, Process, People, Physical Evidence, and Performance.

Categories Suppliers, Systems, Surroundings, and Skills to explore service sector issue potential causes.

Visual analysis of potential causes, using the 'fishbone' diagram format of a coffee service problem.

A project planning tool that visually represents tasks and their projected durations over a timeline.

A scheduling tool that maps out project tasks and their dependencies, highlighting the critical path for completion.

An operation process chart shows the flow of an operation like a step-by-step diagram.

A visual representation of the sequence of operations, inspections, transportation, delays, and storage involved in a process.

A question used to critically analyze a process, focusing on the intended outcome and value of the operation.

A pioneering approach to studying and improving work processes through detailed analysis of movements and actions.

Basic elemental motions in a work process, identified and cataloged by the Gilbreths.

Motion study technique using a light source on a worker's body part or tool, photographed to trace motion paths.

Motion study technique using strobe lights to photograph/film and precisely measure the timing of work movements.

A tool to identify the critical few factors that cause the majority of problems.

A structured approach to improving work processes by selecting, analyzing, and implementing changes.

Tools used to identify and investigate the potential improvements in a work process.

Analyzing a Flow Process Chart to identify areas that add time to the operation, especially material handling, plant layout, delays, and storage.

A visual representation of material and worker movements on a plant layout drawing, showing backtracking, traffic congestion, and travel distances.

A visual examination of one operator and the machines they tend. It shows the match between work cycles and identifies active and idle periods for both.

A visual assessment of work cycles for a machine and multiple operators. It aims to balance machine idle time with operators' idle time and distribute work evenly.

Time spent on activities that don't directly contribute to the creation of a product, such as delays, storage, and travel.

The movement of materials within a plant or system, affecting time and efficiency.

The arrangement of equipment and workstations in a factory, impacting the flow of materials and workers.