Podcast
Questions and Answers
What type of decisions do Executive Support Systems (ESS) help senior management make?
What type of decisions do Executive Support Systems (ESS) help senior management make?
- Financial decisions
- Routine decisions
- Nonroutine decisions (correct)
- Operational decisions
What kind of information do Decision Support Systems (DSS) often bring in from external sources?
What kind of information do Decision Support Systems (DSS) often bring in from external sources?
- Weather forecasts
- Internal data only
- Information from competitors (correct)
- Social media trends
How do Executive Support Systems (ESS) present information to senior executives?
How do Executive Support Systems (ESS) present information to senior executives?
- Via handwritten reports
- Through complex interfaces
- Using a web interface (correct)
- With minimal data integration
What is the purpose of Enterprise Applications according to the text?
What is the purpose of Enterprise Applications according to the text?
What does the Digital Dashboard in ESS typically display?
What does the Digital Dashboard in ESS typically display?
Which type of systems help in executing business processes across the firm according to the text?
Which type of systems help in executing business processes across the firm according to the text?
What is the relationship between actors on a job in terms of specialized expertise and accomplishing the task?
What is the relationship between actors on a job in terms of specialized expertise and accomplishing the task?
How has the organization of work changed in terms of senior managers' involvement?
How has the organization of work changed in terms of senior managers' involvement?
What is a key aspect of innovation according to the text?
What is a key aspect of innovation according to the text?
How has the scope of work changed with the global presence of firms?
How has the scope of work changed with the global presence of firms?
What does research suggest about diverse teams compared to individuals working alone?
What does research suggest about diverse teams compared to individuals working alone?
How important is close coordination in firms with global presence?
How important is close coordination in firms with global presence?
What type of website allows users to contribute and edit text content and graphics without any knowledge of web page development or programming techniques?
What type of website allows users to contribute and edit text content and graphics without any knowledge of web page development or programming techniques?
Which online 3-D environments are populated by 'residents' with graphical representations known as avatars?
Which online 3-D environments are populated by 'residents' with graphical representations known as avatars?
Which platforms like Cisco WebEx, Skype for Business, GoTo Meeting, and Adobe Connect are used for virtual meetings?
Which platforms like Cisco WebEx, Skype for Business, GoTo Meeting, and Adobe Connect are used for virtual meetings?
What are examples of Enterprise Social Networking Tools mentioned in the text?
What are examples of Enterprise Social Networking Tools mentioned in the text?
Which tools are mentioned for Cloud Collaboration Services in the text?
Which tools are mentioned for Cloud Collaboration Services in the text?
"Six steps to investing in the correct collaboration software for your firm at a price you can afford and within your risk tolerance" is related to:
"Six steps to investing in the correct collaboration software for your firm at a price you can afford and within your risk tolerance" is related to:
Study Notes
Decision Support Systems (DSS)
- DSS help answer questions like the impact on production schedules if sales double in December or the impact on ROI if a factory schedule is delayed for six months
- DSS use internal information from TPS and MIS, as well as external sources like current stock prices or competitor product prices
Executive Support Systems (ESS)
- ESS help senior management make nonroutine decisions that require judgment, evaluation, and insight
- ESS present graphs and data from many sources through an easy-to-use interface, often delivered to senior executives through a portal or digital dashboard
Enterprise Applications
- Enterprise applications span functional areas, focus on executing business processes across the firm, and include all levels of management
- They help businesses become more flexible and productive by coordinating business processes and integrating groups of processes
Collaboration and Teamwork
- Reasons for collaboration and teamwork include the changing organization of the firm, changing scope of the firm, emphasis on innovation, and changing culture of work and business
- Collaboration is important for businesses with global presence, diverse teams, and innovation
Tools and Technologies for Collaboration and Social Business
- Examples of tools include e-mail, instant messaging (IM), wikis, virtual worlds, collaboration and social business platforms, virtual meeting systems, cloud collaboration services, and enterprise social networking tools
- Examples of specific tools include Cisco WebEx, Skype for Business, Microsoft OneDrive, Salesforce Chatter, and Jive
Checklist for Managers: Evaluating and Selecting Collaboration and Social Software Tools
- Six steps to invest in the correct collaboration software for your firm, considering factors like collaboration challenges, time, space, and budget
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Description
Test your knowledge on tools and technologies used for collaboration and social business, including E-mail, Instant Messaging, Wikis, and Virtual Worlds. Learn about how these platforms are utilized to enhance teamwork and productivity.
