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Questions and Answers
What is the "Hawthorne effect"?
What is the "Hawthorne effect"?
According to Maslow's theory, what is the highest need on the hierarchy?
According to Maslow's theory, what is the highest need on the hierarchy?
What is the "deficit principle" as it relates to Maslow's theory?
What is the "deficit principle" as it relates to Maslow's theory?
What is the core difference between Theory X and Theory Y?
What is the core difference between Theory X and Theory Y?
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According to Argyris' theory, what is a potential consequence of mismatching management practices with adult needs?
According to Argyris' theory, what is a potential consequence of mismatching management practices with adult needs?
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Which of the following management practices is likely to be most effective according to the theories discussed in the text?
Which of the following management practices is likely to be most effective according to the theories discussed in the text?
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Which of the following is NOT a key principle of Maslow's theory of human needs?
Which of the following is NOT a key principle of Maslow's theory of human needs?
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Which of the following best describes a self-fulfilling prophecy in the context of management theories?
Which of the following best describes a self-fulfilling prophecy in the context of management theories?
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Which of Fayol's five key management principles aligns with the contemporary management function of 'planning'?
Which of Fayol's five key management principles aligns with the contemporary management function of 'planning'?
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Which characteristic of bureaucratic organization ensures resources are used efficiently?
Which characteristic of bureaucratic organization ensures resources are used efficiently?
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According to Weber, what is the ideal organizational form?
According to Weber, what is the ideal organizational form?
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What is the main assumption shared by the classical approaches to management, such as scientific management, administrative principles, and bureaucratic organization?
What is the main assumption shared by the classical approaches to management, such as scientific management, administrative principles, and bureaucratic organization?
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Which of these contemporary management functions is MOST closely aligned with Fayol's principle of 'command'?
Which of these contemporary management functions is MOST closely aligned with Fayol's principle of 'command'?
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According to Taylor's scientific management principles, what is the primary goal of developing a science for each aspect of work?
According to Taylor's scientific management principles, what is the primary goal of developing a science for each aspect of work?
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What is a key characteristic of bureaucratic organization that promotes fairness?
What is a key characteristic of bureaucratic organization that promotes fairness?
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Which of the following is a key difference between behavioral and traditional approaches to management?
Which of the following is a key difference between behavioral and traditional approaches to management?
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Which of the following statements accurately reflects a key principle of scientific management, as outlined by Taylor?
Which of the following statements accurately reflects a key principle of scientific management, as outlined by Taylor?
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Which of the following is NOT a key characteristic of bureaucratic organization?
Which of the following is NOT a key characteristic of bureaucratic organization?
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Which of the following is NOT a criticism of Taylor's scientific management approach?
Which of the following is NOT a criticism of Taylor's scientific management approach?
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What is the primary difference between the classical and behavioral management schools of thought?
What is the primary difference between the classical and behavioral management schools of thought?
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What is a potential drawback of bureaucratic organizations?
What is a potential drawback of bureaucratic organizations?
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Why is it important to study management history?
Why is it important to study management history?
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Which of the following is NOT a benefit of understanding management history?
Which of the following is NOT a benefit of understanding management history?
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What is the significance of the statement "those who are ignorant of history are doomed to repeat it" in the context of management?
What is the significance of the statement "those who are ignorant of history are doomed to repeat it" in the context of management?
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What is a key takeaway from Mary Parker Follet's 'Organizations as Communities' approach?
What is a key takeaway from Mary Parker Follet's 'Organizations as Communities' approach?
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How did the Hawthorne studies contribute to our understanding of organizational behavior?
How did the Hawthorne studies contribute to our understanding of organizational behavior?
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Which of the following is a practical example of how the principles of the Hawthorne studies can be applied in a modern workplace?
Which of the following is a practical example of how the principles of the Hawthorne studies can be applied in a modern workplace?
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How can the concept of 'Organizations as Communities' be exemplified in modern employee-centric companies like Google?
How can the concept of 'Organizations as Communities' be exemplified in modern employee-centric companies like Google?
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What is a common misconception about the 'Organizations as Communities' approach?
What is a common misconception about the 'Organizations as Communities' approach?
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Which of the following is NOT a potential benefit of applying the 'Organizations as Communities' principles in a workplace?
Which of the following is NOT a potential benefit of applying the 'Organizations as Communities' principles in a workplace?
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What is the primary focus of the behavioral approach to management?
What is the primary focus of the behavioral approach to management?
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According to Mary Parker Follett, what is the ideal organizational structure?
According to Mary Parker Follett, what is the ideal organizational structure?
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What was the main finding of the Hawthorne Studies?
What was the main finding of the Hawthorne Studies?
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Which of the following is NOT a principle of bureaucracy as described in the content?
Which of the following is NOT a principle of bureaucracy as described in the content?
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What is a key aspect of Spaulding's 8 necessities of management?
What is a key aspect of Spaulding's 8 necessities of management?
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Which of the following management approaches emphasizes the role of employee motivation and needs?
Which of the following management approaches emphasizes the role of employee motivation and needs?
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Which of the following individuals is associated with the concept of 'organizations as communities'?
Which of the following individuals is associated with the concept of 'organizations as communities'?
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Which of the following is NOT a principle of Spaulding's 8 necessities of management?
Which of the following is NOT a principle of Spaulding's 8 necessities of management?
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What is a core focus of 'Scientific Management'?
What is a core focus of 'Scientific Management'?
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Which of these is NOT one of the four guiding principles of Scientific Management?
Which of these is NOT one of the four guiding principles of Scientific Management?
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What is the objective of 'Motion Study' as applied in Scientific Management?
What is the objective of 'Motion Study' as applied in Scientific Management?
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What are the five primary management rules or duties identified by Henri Fayol?
What are the five primary management rules or duties identified by Henri Fayol?
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Which of the following is NOT a defining characteristic of a bureaucratic organization according to Weber?
Which of the following is NOT a defining characteristic of a bureaucratic organization according to Weber?
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What is the underlying principle of a bureaucratic organization?
What is the underlying principle of a bureaucratic organization?
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Which management approach emphasizes a scientific approach to studying and optimizing work processes?
Which management approach emphasizes a scientific approach to studying and optimizing work processes?
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Which of the following is NOT a management function supported by the five rules of Administrative Principles?
Which of the following is NOT a management function supported by the five rules of Administrative Principles?
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Flashcards
New Industrial Revolution
New Industrial Revolution
A period of technological and social uncertainties with new opportunities.
Scientific Management
Scientific Management
Management approach focusing on maximizing employer and employee prosperity.
Time Study
Time Study
Analysis of motions and tasks to find efficient job performance methods.
Four Principles of Scientific Management
Four Principles of Scientific Management
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Henri Fayol
Henri Fayol
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Five Rules of Management
Five Rules of Management
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Bureaucracy
Bureaucracy
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Division of Labour
Division of Labour
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Hawthorne effect
Hawthorne effect
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Maslow's hierarchy of needs
Maslow's hierarchy of needs
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Deficit principle
Deficit principle
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Progression principle
Progression principle
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Theory X
Theory X
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Theory Y
Theory Y
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Argyris' theory on adult personality
Argyris' theory on adult personality
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Self-actualization needs
Self-actualization needs
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Foresight
Foresight
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Coordination
Coordination
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Organization
Organization
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Command
Command
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Controlling
Controlling
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Planning
Planning
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Bureaucratic Organization
Bureaucratic Organization
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Characteristics of Bureaucracy
Characteristics of Bureaucracy
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Hierarchy of Authority
Hierarchy of Authority
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Formal Rules and Procedures
Formal Rules and Procedures
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Impersonality
Impersonality
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Merit-based Careers
Merit-based Careers
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Behavioral Management
Behavioral Management
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Hawthorne Studies
Hawthorne Studies
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Follett's Organizations as Communities
Follett's Organizations as Communities
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Spaulding's 8 Necessities
Spaulding's 8 Necessities
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Hypothesis
Hypothesis
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Classical Management
Classical Management
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Taylor's Principles
Taylor's Principles
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Result-based Compensation
Result-based Compensation
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Administrative Principles
Administrative Principles
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Historical Study of Management
Historical Study of Management
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Organizations as Communities
Organizations as Communities
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Follett's Approach
Follett's Approach
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Employee Ownership
Employee Ownership
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Job Interviews and Social Influence
Job Interviews and Social Influence
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Employee-Centered Companies
Employee-Centered Companies
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Managerial Ethics
Managerial Ethics
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Study Notes
Classical Management Approaches
- Management is focused on three main classical approaches: scientific management, administrative principles, and bureaucratic organization.
Scientific Management
- Frederick Taylor, considered the father of scientific management, believed maximizing employer and employee prosperity should be the primary goal.
- Taylor observed inefficiencies in worker motions and lack of consistent approaches, resulting in low productivity.
- His solution involved supervisors guiding workers in efficient motions and tasks.
- Taylor's "time study" analyzed job motions to find the most efficient ways to perform tasks.
- Four guiding principles of scientific management:
- Develop a "science" of work, including standardized tools and proper working conditions.
- Carefully select workers with the right abilities.
- Carefully train workers to do the job efficiently.
- Give workers incentives to cooperate with the "science" of their work.
- Motion study is the science of reducing a job into its basic physical motions.
Administrative Principles
- Henri Fayol identified five rules, or duties, of management to aid the four functions of planning, organizing, leading, and controlling.
- Rules include:
- Foresight: planning actions for the future
- Organization: providing and mobilizing resources to implement the plan.
- Command: leading, selecting, and assessing workers' performance toward the plan.
- Coordination: fitting diverse efforts together, ensuring information sharing, and resolving issues.
Bureaucratic Organization
- Max Weber believed in a logical, ordered system of legitimate authority for effective organizations.
- Key characteristics of bureaucracy:
- Clear division of labor: jobs and tasks are clearly defined.
- Clear hierarchy of authority: workers report to higher-level positions.
- Formal rules and procedures: written guidelines for decision-making and behavior.
- Impersonality: rules should be applied uniformly without bias.
- Careers based on merit: workers are selected, advanced, and retained based on ability.
- Weber believed bureaucracy achieves efficiency, precision, stability, and discipline.
Behavioral Management Approaches
- Behavioral approaches emphasize that people enjoy social relationships, act upon group pressures, and seek personal fulfillment.
- Organizational behavior studies individuals and groups in organizations.
- Key approaches include:
- Follet's vision of organizations as communities, emphasizing worker cooperation and respect.
- Hawthorne studies: highlighting how social factors affect worker productivity.
- Maslow's hierarchy of needs: recognizing that people are motivated by a progression of physiological, safety, social, esteem, and self-actualization needs.
- McGregor's Theory X and Y: contrasting management assumptions about worker motivation.
- Argyris's theory of adult personality: contrasting principles of classical management to mature adult needs.
Modern Management Foundations
- Modern management emphasizes quantitative analysis, systems thinking, contingency thinking, and evidence-based management.
- Quantitative analysis: uses analysis to find optimal solutions to problems.
- Systems thinking: views organizations as interconnected parts working together toward a common goal.
- Contingency thinking: recognizing that there's no one-solution fits all approach.
- Evidence-based management: Making decisions based on credible research data and insights from experts.
Additional Information
- Hawthorne effect is the increase in worker performance when they know they're being monitored.
- Importance of psychological and social factors in influencing workplace behavior.
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Description
Test your knowledge on classical management approaches, focusing on scientific management and the principles set forth by Frederick Taylor. This quiz covers the main concepts, methodologies, and historical significance of these management theories. Explore how these approaches have influenced modern management practices.