10 Questions
What is the primary purpose of a special-purpose team?
To undertake a project of special importance or creativity
What is a characteristic of informal teams?
They can form and disband anytime, anywhere
What is a benefit of informal teams in an organization?
They foster communication among employees in different parts and levels of the organization
What is a characteristic of self-directed teams?
They are permanent teams that include employees with several skills and functions
What is the goal of employee involvement in self-directed teams?
To increase employee participation in decision making and improve performance
What is necessary for self-directed teams to perform a complete task?
Access to resources such as information, equipment, and supplies
What is a result of self-directed teams eliminating barriers among departments?
Excellent coordination to produce a product or service
What is a characteristic of teams that are designed to increase employee participation in decision making?
They are permanent teams that include employees with several skills and functions
Why are informal teams important to organizations?
They foster communication among employees and provide a way for employees to lead
What is a benefit of self-directed teams in an organization?
They increase employee participation in decision making and improve performance
Study Notes
Characteristics of Effective Teams
- Clarifying the mission and goals
- Having the right team members
- Performing appropriate leadership roles
- Winning the commitment of members
- Building a climate of trust and openness
- Developing relationships
- Cultivating job satisfaction
- Improving the quality of feedback
- Training and developing the team
Team Member Roles
Task Specialist
- Initiate ideas and propose new solutions
- Give opinions and offer feedback
- Seek information and ask task-relevant facts
- Summarize ideas and relate them to the problem
- Energize the team and stimulate action
Socioemotional Role
- Encourage and praise others' ideas
- Harmonize and reconcile group conflicts
- Reduce tension with jokes or relaxation techniques
- Follow and agree with the team
- Compromise and maintain team harmony
Stages of Team Development
- Performing: the team tackles group tasks and achieves common goals
- Adjourning: the team disbands after accomplishing its goals
Team Cohesiveness
- The degree to which members are attracted to and motivated to remain part of the team
- Factors affecting team cohesion: similarity, stability, and size
Types of Teams
Special-Purpose Teams (Project Teams)
- Created outside the formal organization structure for a special project
- Part of the formal organization with its own reporting structure
- Members perceive themselves as a separate entity
Informal Teams
- Form and disband anytime, anywhere
- Examples: employees who play football or organize company trips
- Importance: fosters communication, provides safe space for employees to speak freely
Self-Directed Teams
- Designed to increase employee participation in decision making and job conduct
- Characteristics: multi-skilled employees, no departmental barriers, access to resources
- Goals: improve performance, increase participation
Learn about the key characteristics that define effective teams, including clarifying mission and goals, building teamwork, and cultivating job satisfaction. Discover how to build a high-performing team and improve overall performance.
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