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Questions and Answers
What ability is demonstrated by an accountant when computing the sales tax on a set of items?
What ability is demonstrated by an accountant when computing the sales tax on a set of items?
Which dimension of intellectual ability is necessary for a market researcher to forecast demand for a product?
Which dimension of intellectual ability is necessary for a market researcher to forecast demand for a product?
What ability does a fire investigator rely on to identify visual similarities and differences when supporting a charge of arson?
What ability does a fire investigator rely on to identify visual similarities and differences when supporting a charge of arson?
In choosing between two different suggestions offered by employees, what ability is a supervisor utilizing?
In choosing between two different suggestions offered by employees, what ability is a supervisor utilizing?
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An interior decorator uses which ability to imagine how an object would look when its position in space is altered?
An interior decorator uses which ability to imagine how an object would look when its position in space is altered?
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What skill is crucial for a salesperson to remember customer names effectively?
What skill is crucial for a salesperson to remember customer names effectively?
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Which basic physical ability relates to the capacity to exert muscular force repeatedly over time?
Which basic physical ability relates to the capacity to exert muscular force repeatedly over time?
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The ability to exert muscular strength using the abdominal muscles is referred to as what?
The ability to exert muscular strength using the abdominal muscles is referred to as what?
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What are the two major forms of workplace diversity?
What are the two major forms of workplace diversity?
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How does workplace discrimination impact organizational effectiveness?
How does workplace discrimination impact organizational effectiveness?
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What is a significant key characteristic relevant to Organizational Behavior (OB)?
What is a significant key characteristic relevant to Organizational Behavior (OB)?
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What constitutes sexual harassment in the workplace?
What constitutes sexual harassment in the workplace?
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Which of the following is an example of intimidation in the workplace?
Which of the following is an example of intimidation in the workplace?
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What does stereotype threat refer to?
What does stereotype threat refer to?
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Which of the following is an example of discriminatory policies in organizations?
Which of the following is an example of discriminatory policies in organizations?
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What is a common form of mockery or insults in the workplace?
What is a common form of mockery or insults in the workplace?
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What is one way organizations can effectively manage diversity?
What is one way organizations can effectively manage diversity?
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How does exclusion manifest in the workplace?
How does exclusion manifest in the workplace?
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Which of the following is NOT a characteristic usually classified under workplace diversity?
Which of the following is NOT a characteristic usually classified under workplace diversity?
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What is considered incivility in a workplace context?
What is considered incivility in a workplace context?
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Why do African-American employees experience discrimination at work?
Why do African-American employees experience discrimination at work?
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Why is it harmful for organizations to refuse to recognize individual differences?
Why is it harmful for organizations to refuse to recognize individual differences?
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An example of exclusion in the workplace includes which of the following?
An example of exclusion in the workplace includes which of the following?
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What type of event can lead to accusations of sexual harassment in a company?
What type of event can lead to accusations of sexual harassment in a company?
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Which of the following defines a person as disabled according to the Equal Employment Opportunity Commission?
Which of the following defines a person as disabled according to the Equal Employment Opportunity Commission?
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What type of disabilities fall under hidden disabilities?
What type of disabilities fall under hidden disabilities?
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How is tenure related to employee productivity?
How is tenure related to employee productivity?
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Which statement about discrimination based on sexual orientation is true?
Which statement about discrimination based on sexual orientation is true?
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Intellectual abilities are best described as which of the following?
Intellectual abilities are best described as which of the following?
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What is the relationship between intellectual ability and job performance?
What is the relationship between intellectual ability and job performance?
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Which of the following is NOT considered a characteristic of cultural identity that should be respected in organizations?
Which of the following is NOT considered a characteristic of cultural identity that should be respected in organizations?
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Which of the following statements about performance evaluations for workers with disabilities is correct?
Which of the following statements about performance evaluations for workers with disabilities is correct?
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What is one key outcome of effective diversity programs?
What is one key outcome of effective diversity programs?
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Which approach should managers take regarding their own biases?
Which approach should managers take regarding their own biases?
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What should managers consider beyond observable biographical characteristics?
What should managers consider beyond observable biographical characteristics?
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Why is it important to evaluate accommodations for employees with disabilities?
Why is it important to evaluate accommodations for employees with disabilities?
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Which of the following is NOT a suggested practice for managing diversity?
Which of the following is NOT a suggested practice for managing diversity?
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How can managers enhance performance in a diverse workplace?
How can managers enhance performance in a diverse workplace?
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What role do managers have regarding an organization's anti-discrimination policies?
What role do managers have regarding an organization's anti-discrimination policies?
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Effective diversity programs emphasize developing which aspect of employees?
Effective diversity programs emphasize developing which aspect of employees?
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What is a key finding regarding older workers in the U.S. workforce?
What is a key finding regarding older workers in the U.S. workforce?
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What discrepancy has been observed between male and female employees?
What discrepancy has been observed between male and female employees?
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How do employees typically respond to colleagues of different races in terms of evaluations?
How do employees typically respond to colleagues of different races in terms of evaluations?
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What is one effect of biological characteristics in an organizational context?
What is one effect of biological characteristics in an organizational context?
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What is a misconception about the job performance of older workers?
What is a misconception about the job performance of older workers?
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In terms of sex differences in the workplace, what is a consistent finding?
In terms of sex differences in the workplace, what is a consistent finding?
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What challenge do African Americans face compared to Whites in employment?
What challenge do African Americans face compared to Whites in employment?
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What impact do laws against race and ethnic discrimination have in organizations?
What impact do laws against race and ethnic discrimination have in organizations?
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Study Notes
Chapter 2: Diversity in Organizations
- This chapter explores diversity in organizations.
- Learning objectives detail key concepts to be covered.
- Workplace diversity encompasses surface-level and deep-level differences.
- Surface-level diversity includes readily apparent characteristics like age, race, and sex.
- Deep-level diversity relates to characteristics that are not immediately visible, including values and beliefs.
- The textbook explains that an important concept is diversity management.
- Workplace discrimination significantly hinders organizational effectiveness.
- Different forms of discrimination, such as discriminatory policies, sexual harassment, intimidation, mockery, and exclusion and incivility, are detailed.
- Examples of each type of discrimination in organizations are highlighted.
- Biographical characteristics (age, sex, race/ethnicity, disabilities) influence organizational behavior.
- The impact of various biographical characteristics on work performance, turnover, and absenteeism are noted
- Age, sex, race/ethnicity, and disabilities are shown to be factors in employment decisions.
- Organizations need to take into account ability, both intellectual (e.g., number aptitude, perception speed, and spatial visualization) and physical (e.g., Stamina, Body coordination and Flexibility), when considering an employee.
- Explicit definitions, explanations, and common examples for each characteristic are provided.
- Other characteristics relevant to organizational behavior, including tenure, religion, sexual orientation, and cultural identity, are also discussed.
Managing Diversity Effectively
- Diversity management aims to increase awareness and sensitivity to employee needs.
- Effective diversity programs foster fairness and inclusion.
- Organizations can adapt programs to attract, select, develop, and retain a diverse workforce.
- Diversity within teams and groups requires a shared understanding and effective communication strategies.
- Expatriate adjustment strategies are critical for international assignments.
- Effective diversity programs require managers to understand related legal frameworks, manage workforce diversity, and encourage fair treatment.
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Description
This quiz covers Chapter 2 on diversity in organizations, addressing both surface-level and deep-level diversity. It examines the implications of workplace discrimination and the importance of diversity management. Key concepts related to biographical characteristics influencing organizational behavior are also discussed.
