Chapter 1: Introduction to Ecommerce in Department of Aviation - Gujarat University

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What is the primary purpose of e-commerce?

To facilitate the exchange of funds or data over a computer network

What is the definition of a transaction in the context of e-commerce?

The exchange of value, such as a purchase, sale, or conversion of raw material into a finished product

Which category of e-commerce involves businesses selling to individual consumers?

Business to Consumer (B2C)

Which category of e-commerce involves participants in an online marketplace buying and selling goods to each other?

Consumer to Consumer (C2C)

What is the definition of e-business?

Any process that a business organization conducts over a computer-mediated network

What is the definition of Electronic Funds Transfer (EFT)?

The electronic transmission of account exchange information over private networks

What was the primary focus of Amazon when it was founded in 1995?

Selling books online

What was the impact of the dot-com bubble burst in 1999-2000?

It led to the failure of many early E-commerce startups, but the survivors learned valuable lessons

What was the impact of the launch of the iPhone in 2007?

It led to the rise of mobile shopping and revolutionized shopping accessibility and convenience

What was the impact of the COVID-19 pandemic in 2020?

It accelerated E-commerce adoption as many shifted to online shopping due to lockdowns and safety concerns

What was the impact of the launch of Amazon Prime in 2014?

It transformed customer expectations by raising the bar for customer service and convenience in E-commerce

What was the impact of the rise of social media commerce (social commerce) in the 2010s?

It blurred the lines between social interaction and online shopping

Which of the following is NOT an example of a continuous evolution of E-commerce Trends?

Virtual reality shopping

What is the primary purpose of a Revenue Model in E-commerce?

To identify customers and generate sales

Which of the following is a disadvantage of E-commerce mentioned in the text?

Longer delivery time and more shipping charges

What is the primary role of Merchandising in E-commerce?

To provide the right product and service to the traveler

What does the acronym 'SWOT' stand for in the context of E-commerce?

Strengths, Weaknesses, Opportunities, Threats

Which of the following is NOT a benefit of E-commerce mentioned in the text?

Ability to measure goods online

In the evolution of E-Commerce, what milestone in the 1960s laid the foundation for digital commerce communication?

Early electronic systems for exchanging business documents (EDI)

Which event in 1971 paved the way for the internet and enabled the possibility of online transactions?

Creation of ARPANET

Who is credited with inventing the first user-friendly web browser that boosted web traffic and online shopping potential in 1994?

Netscape Navigator

Which development in 1982 introduced the concept of online marketplaces to a wider audience?

Birth of CompuServe and Prodigy

What system, invented by Michael Aldrich in 1979, allowed users to order products from their home computers using a TV as a display?

"Videotex" system

Which significant event in 1991 opened the internet to the public, triggering the exponential growth of E-commerce?

Tim Berners-Lee creates the World Wide Web

What is the first step in conducting a SWOT analysis?

Identifying strengths

Which of the following is an example of an internal weakness in a SWOT analysis?

Lack of expertise

What do the external factors in a SWOT analysis represent?

Opportunities and threats

Which of the following is an example of an opportunity in a SWOT analysis?

Changes in customer preferences

What is the purpose of conducting a SWOT analysis?

Both A and B

Which of the following is NOT an example of a strength in a SWOT analysis?

Favorable economic conditions

This quiz covers the basic terms and simple definitions related to E-Commerce, E-Business, buying and selling of goods and services, and transmitting funds or data over electronic networks.

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