Chapter 1: Introduction to Ecommerce in Department of Aviation - Gujarat University
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Questions and Answers

What is the primary purpose of e-commerce?

  • To enable electronic funds transfers between private networks
  • To facilitate the exchange of funds or data over a computer network (correct)
  • To conduct a sequence of logical activities and transactions
  • To manage business operations through a computer-mediated network

    • What is the definition of a transaction in the context of e-commerce?

  • The exchange of value, such as a purchase, sale, or conversion of raw material into a finished product (correct)
  • The electronic transmission of account exchange information over private networks
  • Any process that a business organization conducts over a computer-mediated network
  • A group of logical and sequential activities and transactions that businesses engage in

    • Which category of e-commerce involves businesses selling to individual consumers?

  • Consumer to Consumer (C2C)
  • Business to Business (B2B)
  • Electronic Funds Transfer (EFT)
  • Business to Consumer (B2C) (correct)

    • Which category of e-commerce involves participants in an online marketplace buying and selling goods to each other?

    <p>Consumer to Consumer (C2C)</p> Signup and view all the answers

    What is the definition of e-business?

    <p>Any process that a business organization conducts over a computer-mediated network</p> Signup and view all the answers

    What is the definition of Electronic Funds Transfer (EFT)?

    <p>The electronic transmission of account exchange information over private networks</p> Signup and view all the answers

    What was the primary focus of Amazon when it was founded in 1995?

    <p>Selling books online</p> Signup and view all the answers

    What was the impact of the dot-com bubble burst in 1999-2000?

    <p>It led to the failure of many early E-commerce startups, but the survivors learned valuable lessons</p> Signup and view all the answers

    What was the impact of the launch of the iPhone in 2007?

    <p>It led to the rise of mobile shopping and revolutionized shopping accessibility and convenience</p> Signup and view all the answers

    What was the impact of the COVID-19 pandemic in 2020?

    <p>It accelerated E-commerce adoption as many shifted to online shopping due to lockdowns and safety concerns</p> Signup and view all the answers

    What was the impact of the launch of Amazon Prime in 2014?

    <p>It transformed customer expectations by raising the bar for customer service and convenience in E-commerce</p> Signup and view all the answers

    What was the impact of the rise of social media commerce (social commerce) in the 2010s?

    <p>It blurred the lines between social interaction and online shopping</p> Signup and view all the answers

    Which of the following is NOT an example of a continuous evolution of E-commerce Trends?

    <p>Virtual reality shopping</p> Signup and view all the answers

    What is the primary purpose of a Revenue Model in E-commerce?

    <p>To identify customers and generate sales</p> Signup and view all the answers

    Which of the following is a disadvantage of E-commerce mentioned in the text?

    <p>Longer delivery time and more shipping charges</p> Signup and view all the answers

    What is the primary role of Merchandising in E-commerce?

    <p>To provide the right product and service to the traveler</p> Signup and view all the answers

    What does the acronym 'SWOT' stand for in the context of E-commerce?

    <p>Strengths, Weaknesses, Opportunities, Threats</p> Signup and view all the answers

    Which of the following is NOT a benefit of E-commerce mentioned in the text?

    <p>Ability to measure goods online</p> Signup and view all the answers

    In the evolution of E-Commerce, what milestone in the 1960s laid the foundation for digital commerce communication?

    <p>Early electronic systems for exchanging business documents (EDI)</p> Signup and view all the answers

    Which event in 1971 paved the way for the internet and enabled the possibility of online transactions?

    <p>Creation of ARPANET</p> Signup and view all the answers

    Who is credited with inventing the first user-friendly web browser that boosted web traffic and online shopping potential in 1994?

    <p>Netscape Navigator</p> Signup and view all the answers

    Which development in 1982 introduced the concept of online marketplaces to a wider audience?

    <p>Birth of CompuServe and Prodigy</p> Signup and view all the answers

    What system, invented by Michael Aldrich in 1979, allowed users to order products from their home computers using a TV as a display?

    <p>&quot;Videotex&quot; system</p> Signup and view all the answers

    Which significant event in 1991 opened the internet to the public, triggering the exponential growth of E-commerce?

    <p>Tim Berners-Lee creates the World Wide Web</p> Signup and view all the answers

    What is the first step in conducting a SWOT analysis?

    <p>Identifying strengths</p> Signup and view all the answers

    Which of the following is an example of an internal weakness in a SWOT analysis?

    <p>Lack of expertise</p> Signup and view all the answers

    What do the external factors in a SWOT analysis represent?

    <p>Opportunities and threats</p> Signup and view all the answers

    Which of the following is an example of an opportunity in a SWOT analysis?

    <p>Changes in customer preferences</p> Signup and view all the answers

    What is the purpose of conducting a SWOT analysis?

    <p>Both A and B</p> Signup and view all the answers

    Which of the following is NOT an example of a strength in a SWOT analysis?

    <p>Favorable economic conditions</p> Signup and view all the answers

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