Chapter 1 Information Systems True-False Quiz
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Questions and Answers

What is the growth rate of Internet advertising per year?

  • Less than 10 percent
  • More than 30 percent (correct)
  • Exactly 40 percent
  • Around 20 percent
  • True or False: Understanding how a specific business firm uses information systems does not require knowledge about the company's hierarchy and culture.

  • True
  • False (correct)
  • We cannot say based on the information provided
  • Irrelevant information
  • Which of the following is NOT one of the dimensions of information systems?

  • Information Technology
  • Organizations
  • Human Resources (correct)
  • Management
  • What does information technology (IT) consist of according to the text?

    <p>Hardware only</p> Signup and view all the answers

    Which of the following best describes a business model?

    <p>How a company produces, delivers, and sells a product or service to create wealth</p> Signup and view all the answers

    Which of the following is NOT an example of a business process?

    <p>Managing customer complaints</p> Signup and view all the answers

    What is the purpose of business processes?

    <p>To formally encode tasks in an organization</p> Signup and view all the answers

    What does an IT infrastructure provide to a firm?

    <p>Platform for building information systems</p> Signup and view all the answers

    What is required to form a network?

    <p>At least two computers and a shared resource</p> Signup and view all the answers

    What solution did UPS use to achieve customer intimacy?

    <p>Web-based tools for embedding UPS functions on customer sites</p> Signup and view all the answers

    What do complementary social assets optimize returns from?

    <p>IT investments</p> Signup and view all the answers

    In the behavioral approach to information systems, what is ignored in favor of other considerations?

    <p>Technology</p> Signup and view all the answers

    Study Notes

    Information Systems

    • Business processes are not necessarily formally encoded by an organization.
    • An IT infrastructure provides the platform for building a firm's information systems.

    Networks and Systems

    • A network does not necessarily require a shared resource, such as a printer, to function.
    • Information systems literacy involves understanding the management and organizational aspects of information systems, not just the technical aspects.

    Types of Firms

    • A fully digital firm does not only produce digital goods or services.
    • Knowledge workers do not assist with paperwork at all levels of the firm.

    Information Systems in Business

    • Developing a new product, fulfilling an order, or hiring a new employee are examples of business processes.
    • A business model describes how a company produces, delivers, and sells a product or service to create wealth.
    • Internet advertising is growing at a rate of more than 30 percent a year.
    • Information systems consist of more than just computers and technology.
    • Understanding a firm's hierarchy and culture is necessary to understand how they use information systems.
    • The dimensions of information systems are management, organizations, and information technology.

    UPS Case Study

    • UPS used Web-based tools to allow customers to embed UPS functions, such as tracking and cost calculations, into their own websites, achieving customer intimacy.

    Social Assets

    • Government and private sector standards are examples of complementary social assets required to optimize returns from IT investments.

    Behavioral Approach

    • The behavioral approach to information systems focuses on the psychological, social, and economic impacts of systems, rather than ignoring technology.

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    Description

    Test your knowledge on information systems in global business with this True-False quiz based on Chapter 1. Questions cover topics like internet advertising growth rate and understanding how businesses use information systems.

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