Information Systems in Global Business
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Questions and Answers

What is necessary for organizations to obtain meaningful value from their technology investments?

  • Investing solely in advanced technology solutions
  • Minimizing changes to existing business processes
  • Supporting technology investments with appropriate organizational adjustments (correct)
  • Focusing only on technical enhancements
  • Which of the following is NOT a complementary asset necessary for maximizing technology investments?

  • Appropriate management behavior
  • Supportive organizational culture
  • Dependence on outdated regulations (correct)
  • New business models
  • Which academic discipline focuses on the formal models and capabilities of information systems?

  • Management Science (correct)
  • Sociology
  • Economics
  • Psychology
  • What does a sociotechnical view of systems emphasize?

    <p>A balance between social and technical features</p> Signup and view all the answers

    Which of the following best describes a digital firm?

    <p>An organization with digitally mediated relationships for significant business processes</p> Signup and view all the answers

    What are business processes primarily concerned with?

    <p>Logically related tasks that produce specific business results</p> Signup and view all the answers

    In which of the following areas do behavioral disciplines contribute to the study of information systems?

    <p>Understanding user behavior and management of systems</p> Signup and view all the answers

    What is a source of competitive strength for organizations?

    <p>Unique ways of organizing and coordinating business processes</p> Signup and view all the answers

    Which of the following is NOT one of the six strategic business objectives mentioned?

    <p>Increased employee satisfaction</p> Signup and view all the answers

    What is the primary purpose of information technology (IT) in a business?

    <p>To achieve strategic business objectives</p> Signup and view all the answers

    Which activity in an information system involves converting raw data into a meaningful form?

    <p>Processing</p> Signup and view all the answers

    What type of workers are responsible for designing products or services and creating new knowledge?

    <p>Knowledge workers</p> Signup and view all the answers

    Which of the following best describes feedback in an information system?

    <p>Output returned to evaluate input</p> Signup and view all the answers

    The lower levels of a business hierarchy primarily consist of which type of personnel?

    <p>Operational personnel</p> Signup and view all the answers

    Which of the following is a major component of the information system that involves collecting raw data?

    <p>Input</p> Signup and view all the answers

    What is indicated by competitive advantage as a strategic business objective?

    <p>Offering unique products or services</p> Signup and view all the answers

    What role do complementary assets play in information systems?

    <p>They maximize the value derived from information systems.</p> Signup and view all the answers

    Why are organizations investing in information technology?

    <p>To enhance efficiency and achieve competitive advantage.</p> Signup and view all the answers

    Which of the following disciplines is NOT typically associated with information systems?

    <p>Psychology</p> Signup and view all the answers

    What are the major objectives that businesses aim to achieve with information systems?

    <p>Operational excellence and innovation in services</p> Signup and view all the answers

    In the context of an information system, what do the activities of input, processing, and output achieve?

    <p>They transform raw data into meaningful information.</p> Signup and view all the answers

    What is a significant impact of the Internet on global business?

    <p>It has reduced costs associated with global commerce.</p> Signup and view all the answers

    Which component is NOT part of the technology dimension of information systems?

    <p>Leadership strategies</p> Signup and view all the answers

    What does the management dimension of information systems encompass?

    <p>Decision-making strategies and organizational behavior</p> Signup and view all the answers

    Study Notes

    Information Systems in Global Business Today

    • Organizations are becoming more competitive and efficient through digital enablement of core business processes
    • The Internet has facilitated globalization by lowering costs of production, purchase, and sales across the globe
    • Emerging trends in information systems include mobile digital platforms, big data (including IoT), remote management, democratized decision making, machine learning systems, and social media use
    • Information systems are fundamental to modern business, crucial for survival and achieving strategic business goals in various industries
    • Information systems support operational excellence, new product/service development, customer/supplier relationships, enhanced decision-making, competitive advantage, and operational survival

    Information System Definitions

    • An information system collects, stores, and disseminates information internally from an organization's operational activities and externally from the environment to aid organizational functions (analysis, visualization, control, communication, coordination etc.)
    • Transform raw data into usable information through input, processing, and output activities
    • Information systems include managerial, organizational, and technological components
    • Complementary assets (business models, management behavior, organizational culture) are vital for achieving genuine value from information systems for organizations

    Information Systems: Components and Study Approaches

    • Information systems involve computer hardware, software, data management, networking/telecommunications technology, organizational hierarchy, competencies, procedures, culture, and political influences
    • Studying information systems uses technical approaches (like computer science, management science, operations research) and behavioral approaches (psychology, sociology, economics)
    • The ideal perspective on information systems is a sociotechnical perspective (combining technical and social features)

    Digital Firms

    • Digital firms have significant business relationships nearly exclusively online using digital networks to accomplish internal work
    • Core processes span the entire organization or link several firms
    • Digital firms heavily leverage digital networks for operations and communication

    Business Processes

    • Business processes are sequences of connected tasks used to achieve business results
    • These tasks have a unique approach to coordination and organization
    • Key business processes can be a major source of competitive advantage

    Strategic Business Objectives

    • Six strategic business objectives are operational excellence, new product/service development, customer/supplier intimacy, effective decision-making, competitive advantage, and survival

    Information Technology and Information Systems

    • Information technology (IT) is the hardware and software required to achieve business objectives
    • Information systems (IS) are the collection, organization, and dissemination of information from internal and external sources to function, make decisions, communicate, coordinate etc.

    Data and Information

    • Data are raw, unorganized facts or figures
    • Information is data formatted, organized, and structured for meaning and useful applications

    Information System Activities

    • The three main activities in an IS are Input, Processing, and Output
    • Input: Capturing data from both internal and external environments
    • Processing: Transforming raw input to meaningful data
    • Output: Delivering processed data to users and/or processes for actions

    Feedback in IS

    • Feedback in IS is the output returned to appropriate personnel for evaluations and adjustments in the input to improve processes

    Organizational Dimensions

    • Organizational elements include people, structure, processes, politics, and culture

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    Description

    This quiz explores how information systems enable organizations to enhance competitiveness and efficiency in a globalized landscape. It covers key concepts like digital platforms, big data, and their strategic importance in modern business operations. Test your knowledge on the definitions and functionalities of information systems.

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