CBA11101 - Leadership Traits and Attributes

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Questions and Answers

What does the term 'being the fog' imply in handling criticism?

Responding aggressively to critics

Ignoring all forms of feedback

Absorbing criticism without retaliation (correct)

Accepting only positive feedback

How should a leader respond to frequent criticism according to the fogging technique?

Acknowledge the criticism without feeling attacked (correct)

Deny the criticism completely

Walk away from the situation

Defend their actions vigorously

What is the primary goal of a leader during a crisis as stated in the content?

To delegate all responsibilities to others

To identify and cultivate potential within the organization (correct)

To avoid confrontation at all costs

To focus solely on survival

Which technique can help manage emotional responses to criticism?

The fogging technique to absorb and acknowledge criticism Signup and view all the answers

What should leaders do when faced with rapid criticism as suggested in the fogging exercise?

Practice their responses to avoid emotional reactions Signup and view all the answers

Which leadership trait is characterized by adaptability to fit the needs of followers?

Flexibility Signup and view all the answers

What is a defining characteristic of a leader with high concern for tasks?

Plans and defines the work to be done Signup and view all the answers

Which leadership style emphasizes the importance of both tasks and people?

Democratic Signup and view all the answers

What trait is essential for a leader to inspire trust among team members?

Honesty and integrity Signup and view all the answers

Which trait relates to a leader's ability to generate original ideas?

Creativity Signup and view all the answers

What best describes a laissez-faire leader?

Hands-off and uninvolved Signup and view all the answers

Which of the following is NOT a characteristic of effective leaders?

Low concern for people Signup and view all the answers

What defines motivation as a leadership trait?

Achieving shared goals Signup and view all the answers

What percentage of careers get derailed due to emotional intelligence-related issues?

75% Signup and view all the answers

Which of the following is NOT a reason cited for careers getting derailed?

Inability to meet project deadlines Signup and view all the answers

What aspect do 75% of employees report as the most stressful part of their jobs?

Immediate superior Signup and view all the answers

How much higher are earnings per share on average for businesses with engaged employees?

147% Signup and view all the answers

Which quality do 3 in 4 employees consider the most important in a leader?

Effective communication Signup and view all the answers

What action is expected from business leaders regarding societal problems?

Lead on these issues Signup and view all the answers

What percentage of employees feel their leaders always encourage their suggestions for improvement?

27% Signup and view all the answers

In times of crisis, what quality must a good leader demonstrate?

Hopefulness Signup and view all the answers

What is the primary focus of a Human Relations leader?

Building relationships and addressing people’s needs Signup and view all the answers

In the Hersey-Blanchard model, which leadership style involves closely supervising work and giving specific task directions?

Telling Signup and view all the answers

Which leadership style in the Hersey-Blanchard model is characterized by a high-task and high-relationship approach?

Selling Signup and view all the answers

What best describes the role of charismatic leaders?

Inspire others through enthusiasm and credibility Signup and view all the answers

What is the primary characteristic of a Democratic leader?

Encouraging participative decision-making Signup and view all the answers

Which leadership style corresponds to a low-task, high-relationship approach?

Participating Signup and view all the answers

What is an essential requirement for personal leadership development?

Listening and being open to feedback from others Signup and view all the answers

The Laissez-faire leadership style is primarily focused on:

Minimum effort required to complete tasks Signup and view all the answers

What is Emotional Contagion?

The ability to influence and be influenced by the emotions of others. Signup and view all the answers

Which of the following is a key component of Emotional Intelligence (EI)?

Intrapersonal intelligence and interpersonal intelligence. Signup and view all the answers

How does a leader with high emotional intelligence manage relationships?

By managing social interactions effectively based on emotional understanding. Signup and view all the answers

Which statement best describes a leader's self-management in the context of Emotional Intelligence?

Thinking before acting and regulating disruptive impulses. Signup and view all the answers

What does social awareness in emotional intelligence entail?

Understanding and responding to the emotions of others. Signup and view all the answers

What motivation drives leaders with high emotional intelligence?

A willingness to work hard for reasons beyond money and status. Signup and view all the answers

Which of the following accurately reflects the impact of emotional intelligence on leaders?

It adds value and enhances their effectiveness as performers. Signup and view all the answers

In the context of emotional intelligence, what is essential for building social capital?

Relationship management skills. Signup and view all the answers

Study Notes

Course Information

Course title: CBA11101 - Principles of Management
Course subtitle: Essentials of Leadership
Institution: University of York, Europe Campus, City College

Leadership Traits in Today's Workplace

75% of employees find their immediate superior to be the most stressful part of their job.
Only 27% of employees feel their company leaders regularly recognize and appreciate their suggestions.
3 out of 4 employees value effective and transparent communication from their leaders.

Successful Leaders' Attributes

Drive: Leaders are highly energetic, displaying initiative, and showcasing tenacity.
Self-confidence: Leaders trust their abilities and are confident in themselves.
Creativity: Leaders demonstrate creativity and originality.
Cognitive ability: Leaders have the intelligence to interpret and integrate information.
Job-relevant knowledge: Leaders have detailed knowledge of their industry.
Motivation: Leaders aim to achieve shared goals.
Flexibility: Leaders adapt to the needs of their followers and the demands of situations.
Honesty and integrity: Leaders are trustworthy and demonstrate honesty, predictability, and dependability.

Leadership Behaviors

Two dimensions: concern for the task to be accomplished, and concern for the people doing the work.

Leadership Behaviour: Task vs. People

High concern for the task: Plans, defines the work, assigns responsibilities, sets clear work standards, urges task completion, and monitors performance results.
High concern for the people: Acts with warmth and supportiveness towards followers, maintains good social relations, respects feelings and needs, and shows trust.

Effective Leaders

Effective leaders are high in their concerns for both people and the task.

Classic Leadership Styles

Autocratic: Command-and-control leadership.
Human relations: Emphasizes people over tasks.
Laissez-faire: "Do the best you can" attitude, with minimal leader involvement.
Democratic: Emphasizes both tasks and people.

Hersey-Blanchard Situational Leadership Model

Leaders adjust their styles based on the followers' readiness for the tasks.
Styles: Delegating - low task/low relationship; Participating - low task/high relationship; Selling - high task/high relationship; Telling - high task/low relationship.

Blake & Mouton's Leadership Grid

Displays leadership styles based on concern for people and concern for task.
Styles range from low concern for both to high on both.

Personal Leadership Development

Continuous learning is essential.
Leaders should actively listen to feedback and be transparent about successes and failures.
Leaders must understand contextual issues.

Charismatic & Transformational Leadership

Charismatic Leaders: Inspire others through enthusiasm, honesty, credibility, and competence.
Transformationa Leaders: Excel through a strong sense of high aspiration, confidence, and contagious enthusiasm.

Emotional Contagion

When individuals are influenced by the emotions of those around them.
Often happens quickly, without verbal communication.

Emotional Intelligence (EI)

A multifaceted ability involved in building, developing, and managing relationships.
Includes intrapersonal and interpersonal intelligence.
Key components: self-awareness, self-regulation, motivation, empathy, and social skills.
Ability to identify, understand, and manage own emotions and recognize and influence feelings of others.

EI & Leadership

Leaders must understand their own and others' emotions to manage relationships effectively.
EI is key to adapting to and overcoming challenges.
High EI facilitates developing a corporate vision, motivating teams, and energizing teams.

Leadership in Times of Crisis

Demonstrating hope and firm hopefulness is crucial.
Preparing the organization for the future and supporting quick learning and adapting is important for leaders.
Business leaders must identify and cultivate potential within the organization.

Be the Fog (Handling Criticism)

A technique to regulate emotions during criticism.
Act like a fog, absorbing criticism without reaction, responding calmly.
Helpful to disarm the person criticizing.

Leadership Statistics

75% of employees find their immediate supervisor to be their biggest stressor.
86% of people expect leaders to address societal issues.
Transparent communication is vital.

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Description

This quiz explores essential leadership traits crucial for effective management in today's workplace. It discusses attributes such as drive, self-confidence, and cognitive ability that successful leaders embody, alongside employee perceptions about their leaders. Test your knowledge on what makes an effective leader in modern organizations.